HomeMy WebLinkAboutPACKET Transportation Advisory Board 2021-10-20
October 20, Year
12:00 p.m.
VIRTUAL
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12:00 pm Public Comment.
12:05 pm Approval of Minutes dated September 15, 2021.
12:10 pm 2021 Paid Parking Results & Recommendations for
2022.
Manager Solesbee & The Car
Park GM Eisenberg.
12:55 pm 2022 Paid Parking Letter Recommendation
Content.
Chair Morris & Vice-Chair
Street.
1:10 pm Engineering Updates Manager Hook.
1:30 pm Project/Administration Updates. Director Muhonen.
1:50 pm Other Business.
Adjourn.
AGENDA
TRANSPORTATION
ADVISORY BOARD
REGULAR MEETING
Page 1
Page 2
Town of Estes Park, Larimer County, Colorado, September 15, 2021
Minutes of a Regular meeting of the TRANSPORTATION ADVISORY
BOARD of the Town of Estes Park, Larimer County, Colorado. Meeting held
in the Town Hall, Room 202/203 in said Town of Estes Park on the 15th day
of September, 2021.
Board: Chair Morris, Vice Chair Street, Members Finley, Gamble,
Hanick, Moulton, and Slack
Attending: Chair Morris, Vice Chair Street, Members Finley, Gamble,
Hanick, Moulton, Slack, Trustee Bangs, Director Muhonen,
Manager Solesbee, Manager Hook, and Recording Secretary
Disney
Absent: None
Chair Morris called the meeting to order at 12:00 p.m.
PUBLIC COMMENT.
None.
APPROVAL OF AUGUST MEETING MINUTES.
It was moved and seconded (Gamble/Moulton) to approve the August 18, 2021
meeting minutes, and the motion passed unanimously.
GOEV CITY CAMPAIGN.
Matt Frommer, representative of the Southwest Energy Efficiency Project (SWEEP)
discussed a GoEV City resolution. Mr. Frommer provided background on the GoEV City
Campaign and highlighted the state’s current electric vehicle goals, municipalities already
committed to the campaign, and the components of the commitment. The Board
discussed whether this should be brought to the Environmental Sustainability Task Force,
the inclusion of EV school buses in the campaign, House Bill 1261 emission targets, and
the inclusion of micro-mobility. The Board determined the Environmental Sustainability
Task Force should address the item with Transportation Advisory Board (TAB) providing
support of the recommendation if needed.
PARKING & TRANSIT UPDATES.
Manager Solesbee provided parking updates on the results of the parking survey,
updates to the local permit time limit from 30 minutes to 60 minutes, and continued
engagement at the Farmer’s Market and with local businesses. A presentation would be
provided to the Board in October and the Town Board at the October 26, 2021 Study
Session; the presentation to the Town Board would be conducted in conjunction with TAB,
Chamber of Commerce, and Visit Estes Park. The Board discussed potential changes
which could be imposed such as increased rates, staff recommendations to the Town
Board, and providing a formal letter of support regarding paid parking for the regular Town
Board meeting on November 9, 2021.
Manager Solesbee provided transit updates on the 2021 Estes Transit service, Bustang
ridership and increased marketing for the 2022 season, supply delays with the second
electronic trolley, the trolley barn project, the Senate Bill 267 Visitor Center Reimagining,
and she reminded the Board of the Joint meeting with the Shuttle Committee scheduled
for November 11, 2021. The Board discussed the reasoning for increased CDOT efforts
for Bustang services, Stanley Hotel parking, and transit integration and service
expansion.
ENGINEERING UPDATES.
Manager Hook provided engineering updates on the Graves project design, approval of
the Stanley Film Center plan by the Technical Review Committee, the Stanley Carriage
House west sidewalk plan, progress of the Street Improvement Program, wayfinding plan
negotiations and progress on parking signage, the Fall River Trail project grants, DRAFTPage 3
Transportation Advisory Board – September 15, 2021 – Page 2
improvements to the Barrel sidewalk, and public improvements along Wildfire Drive. The
Board discussed sidewalks on Steamer Drive and street lighting on Dry Gulch Road.
PROJECT/ADMINISTRATION UPDATES.
Director Muhonen provided project and administration updates on the vacancy of the
Public Works Administrative Assistant position and interim procedures, the 2022 Budget
process and inclusion of a funding request for a US Highway 34 study, the postponed
CDOT overlay project of US Highways 34 and 36, Town Administrator Machalek’s
recommendation to resume virtual meetings due to increased transmission of the Covid19
Delta variant, continued design and budgeting issues of the Downtown Estes Loop, and
denial of the grant application for Revitalizing Main Street. The Board discussed the US
Highway 34 study, updates on the US Highway 36 multi-use trail, and the Board
determined to return to virtual meetings for the October regular meeting.
TAB MEMBER/TASK FORCE REQRUITMENT.
Chair Morris reminded the Board of vacancies on TAB and requested members attempt
to recruit applicants from local businesses to provide varied perspectives on the Board.
OTHER BUSINESS.
Chair Morris requested Safe Routes to School maps be updated to include a two to three-
mile radius.
There being no further business, Chair Morris adjourned the meeting at 1:49 p.m.
Kimberly Disney, Recording Secretary DRAFTPage 4
PUBLIC WORKS
Report
To: Honorable Mayor Koenig
Board of Trustees
Through: Town Administrator Machalek
From: Vanessa Solesbee, Parking & Transit Manager
Greg Muhonen, PE, Public Works Director
Date: October 26, 2021
RE: 2021 Paid Parking Program Results & Recommendations for 2022
Purpose of Study Session Item:
Report on 2021 paid parking program results and present staff recommendations for the
2022 summer guest season.
Town Board Direction Requested:
Staff seeks Town Board direction on staff recommendations for the 2022 seasonal paid
parking program.
Present Situation:
As authorized by Ordinance 30-19 (2019) and Resolution 71-20 (2020), Public Works
staff implemented seasonal paid parking for the 2021 summer guest season. Paid
parking fees were charged in 682 total spaces for 143 days from May 28 – October 17.
The adopted objectives of the paid parking program are:
1. Support the Town’s business districts by making parking available and
by encouraging economic development;
2. Maintain adequate turnover of Town -controlled parking spaces;
3. Encourage an adequate amount of parking availability for a variety of
parking users, efficient use of Town -controlled perimeter parking
locations (parking structur e and Events Complex Park -N-Ride), and
enhanced use of the Town’s free shuttle system and other transportation
alternatives; and
4. Reduce congestion in travel lanes caused by drivers seeking available
parking.
2021 program highlights include:
• Data Collection:
o Overall average occupancy (including the Parking Structure and Events
Complex) was up 71% over 2020 and up 12% over 2019;
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o Average occupancy in the paid parking areas was 75% (up 16% over
2020 and flat to 2019);
o Average occupancy in the free parking areas was 67% (up 110% over
2020 and up 28% over 2019);
o Parking Structure average occupancy was 21% (increased 305% over
2020 and increased 42% over 2019);
o 71.8% of parkers paid for two hours or less in the paid parking areas and
those spaces turned over an average of 2.41 times per day;
o As data is a cornerstone of the Town’s parking management process, a
third party consulting firm was engaged to provide an independent Quality
Control check of a random sampling of the 2021 data.
• Parking Permit Program:
o New in 2021:
▪ Locals Permit (60 Minutes Free): 3,513 registered
▪ Commercial Loading: 14 purchased
o Existing permits:
▪ Residential Overnight: 85 (240% increase over 2020)
▪ Rental Overnight: 84 (211% increase over 2020)
▪ Employee Convenience: 492 (1391% increase over 2020)
o Permit utilization:
▪ Locals Permit: 1.0% of vehicles scanned per day were Local permit
holders on average. 0.74% of permit holders made use of their
permit on average per day.
▪ Employee Convenience: 4.1% of vehicles scanned per day were
EC permit holders. 20.9% of permit holders made use of their
permit on average per day.
• Enforcement:
o Issued 1,337 “live” violations (with a fee) from June through September, a
21% increase over 2019. Most violations were issued for failure to pay.
o Issued 532 “courtesy notices” (no fee).
o Collection rate increased 394% over 2019.
o Collected $17,266 in violation payments, a 47% increase over 2020 and a
599% increase over 2019.
• Customer Education & Outreach:
o Public Works collected feedback on the new parking pilot program from
May 28, 2021 to September 30, 2021.
o 1,295 responses were collected through four different methods:
▪ Parking Permit Survey (871 responses)
▪ Library Front Desk Feedback (104 responses)
▪ Feedback to Town staff by phone, email or at the Farmers Market
booth in July, August and September (88 responses)
▪ Door-to-door downtown business survey (33 responses)
▪ Online feedback form (199 responses)
o Of the 1,295 respondents to all surveys, 77% were local, 10% were
business owners or employees, 8% were library patrons, 4% were visitors,
and 1% did not state their status.
o However, the largest single source of 2021 paid parking feedback was the
2021 Parking Permit Survey, could only be answered by those a ble to
Page 6
register for or purchase a permit (locals and business owners or
employees). Of the 424 responses that were received outside of the
permit survey, 51% were local, 10% were business owners or employees,
25% were library patrons, 13% were visitors, and 1% did not state their
status.
o Of the 1,209 respondents who shared feedback (versus the 86 who asked
questions), 43% provided positive feedback, 37% felt neutral or indifferent
about the program, and 20% had negative feedback.
o Comparing local feedback versus visitor feedback, visitors generally felt
more positive about the program, whereas locals had mixed opinions.
o Local feedback, which included business owners and employees, was
43% positive, 37% neutral, and 20% negative. Visitor feedback was 58%
positive, 20% neutral, and 22% negative.
Since the adoption of the Downtown Parking Management Plan (DPMP) in January
2018, Public Works staff have been committed to a data-driven approach to parking
management in downtown Estes Park. If staff were to make our recommendations for
the 2022 program based solely on data, that recommendation would be to transition
four (4) more public parking areas downtown from free to paid: Spruce lot, Elkhorn
Avenue on-street, Moraine Avenue on-street and MacGregor Avenue on-street for a
total of 197 new paid parking spaces.
However, staff also acknowledge that the community has been through five years of
intense planning and change with regard to parking. From the year-long DPMP process
led by PW staff and the Transportation Advisory Board (TAB) in 2017 to implementation
of time limits in some public parking areas (2018), creation of a new Parking & Transit
Division (2018), implementation of License Plate Recognition technology (2019),
creation of the Estes Parking app (2019), new permit programs (2019, 2020 and 2021)
and finally seasonal paid parking (2021), change has been profound and constant. With
the added uncertainly of an ongoing global pandemic and several larger transportation
projects like the Downtown Estes Loop coming in 2022, Public Works staff are
recommending a focus on improving the existing program rather than program
expansion for 2022.
Proposal:
Public Works staff propose to continue DPMP Phase II into the 2022 summer guest
season as follows:
• Friday May 27 – Sunday October 16, 2022 (143 days)
• 10 am to 6 pm, seven days per week
• $2 per hour
• 682 total spaces in the following eight public parking areas as indicated on the
Proposed 2021 Parking Map included in the Attachments: Town Hall, Bond Park,
E. Riverside, Riverside, Virginia, Post Office, Wiest and Tregent.
Additionally, as in 2021:
• 68% of all public parking in Estes Park will remain free.
• All spaces with persons for disabilities will remain free and without time limit.
Page 7
• Important civic/community services will have dedicated spaces without charge for
patrons (e.g., Post Office, Library and Town Hall). Some of these free spaces
may have time limits if needed to encourage turnover.
• Residents/locals who live in the Estes Park School R-3 District continue to be
eligible for 60 minutes of free parking each day in the paid parking areas.
As directed by Ordinance 30-19, Public Works staff propose to bring a Resolution to set
2022 parking fees to the Town Board for Public Hearing on November 9, 2021.
This project is managed by the Public Works Dept. with the Parking & Transit Manager
as the main Town project manager with operational support from professional parking
operator, The Car Park.
Advantages:
• Seasonal paid parking continues the Town’s commitment to implementation of the
Board-adopted Downtown Parking Management Plan and the four objectives of
the paid parking program.
• Implementation is designed to accommodate diverse user groups (locals, visitors
and employees), is phased/incremental, and is in line with other Colorado
communities that are supported by tourism-driven economies.
• Paid parking fees will continue to reduce future reliance on the General Fund for
parking management, future parking infrastructure (e.g., new parking structure
downtown) and the heavily subsidized Town’s free shuttle service (Estes Transit).
Disadvantages:
• Implementation of parking management in downtown Estes Park, especially paid
parking, has been vocally opposed by some residents and business owners;
however, the majority of input received by staff and our contractor has been
generally positive or neutral from locals and visitors.
• Change is difficult – especially when that change involves taking something that
has been free and assigning a fee to it. However, the Town-owned parking is a
limited public asset with a cost to build and maintain, and it should be managed
and priced in a way that manages demand in the most equitable way possible.
Finance/Resource Impact:
Current Impacts: As of Oct. 1, expenses were running 22% under budget (at $426,618)
and gross revenues were 15% ahead of projections (at $712,432). Staff are tentatively
projecting $300,000 in net revenues for the inaugural year of the paid parking program.
Staff project that the new program will meet its 2021 financial goals, including:
1. Program “start-up” costs will fully offset/covered in year one of the program;
2. The Parking Fund will be able to “repay” the General Fund for the 2021 Parking
Division base budget; and
3. Cover the costs of implementing the first phase of the downtown wayfinding
project.
Page 8
Future Impacts: For the 2022 paid parking season, staff are projecting $816,095 in total
revenue for the Parking Fund (256), including paid parking fees, permits, citations and
special events. Expenses are projected at $696,869 with anticipated net revenue of
$119,226. Net revenue is likely to be higher as the 2022 projections were based on
2021 projections, not actuals (due to timing of the Town’s budget process).
Level of Public Interest
With a little over 2,000 public parking spaces (only about 1,200 o f which are in the
downtown core) and millions of annual visitors, Public Works’ role is to equitably
manage the Town’s limited parking resources in a way that accommodates community
members, downtown residents, visitors, a variety of business uses (e.g., retail,
restaurants, breweries, professional services, performing arts, vacation rentals, tours),
property owners, employees, special event uses, delivery drivers and more. Opinions
about how downtown parking should be used, managed and/or not managed at all - and
who should have access to those spaces - varies widely. It is a complicated challenge
that documented in studies, meeting notes and newspaper articles dating back to the
mid-1950’s.
Public Works staff worked hard to offer a variety of options for those who use our public
parking during the summer months to provide feedback in a number of way: online
feedback form, intercept surveys, email, phone and door to door outreach to a sampling
of downtown businesses. Staff did as much outreach as they could to engage our
customers, however based on the volume of visitors that come through downtown Estes
Park each summer, it is important to be clear that staff are not representing the results
of our outreach efforts as statistically significant.
Both an Executive Summary and the raw data from staff’s efforts to collect feedback
over the 2021 summer season have been included as attachments.
Attachments:
1. Presentation: 2021 Paid Parking Results & Recommendations for 2022
2. 2021 Paid Parking Feedback Executive Summary
3. 2021 Paid Parking Feedback Raw Data
4. Transportation Advisory Board Evaluation: Estes Park’s 2021 Downtown Paid
Parking
5. 2021 Downtown Parking Map
Page 9
October 26, 2021 // Town Board Study Session
Page 10
MAY 28TH – OCTOBER 17
TH
143 DAYS
10AM – 6PM DAILY
$2 PER HOUR
70% OF TOTAL PARKING SUPPLY
REMAINS FREE
Page 11
Page 12
91%93%91%85%95%97%88%86%
0%
20%
40%
60%
80%
100%
JUNE JULY AUG SEPT
YOY PEAK OCCUPANCY - PAID LOTS
2019 2021 LOT FEELS FULL
73%79%
67%60%
81%87%
72%74%
0%
20%
40%
60%
80%
100%
JUNE JULY AUG SEPT
YOY PEAK OCCUPANCY - FREE LOTS
*Excludes Events Complex
2019 2021 LOT FEELS FULL
Page 13
71%73%
91%
67%
79%83%
72%67%
0%
20%
40%
60%
80%
100%
JUNE JULY AUG SEPT
YOY AVERAGE OCCUPANCY - PAID LOTS
2019 2021 LOT FEELS FULL
45%
55%
67%
40%
66%
87%
57%57%
0%
20%
40%
60%
80%
100%
JUNE JULY AUG SEPT
YOY AVERAGE OCCUPANCY - FREE
LOTS
*Excludes Events Complex
2019 2021 LOT FEELS FULL
Page 14
32.2%
1 HOUR
39.6%
2 HOURS
17.6%
3 HOURS
6.7%
LENGTH OF STAY BY TRANSACTIONS
1 HOUR
2 HOURS
3 HOURS
4 HOURS
5 HOURS
6 HOURS
7 HOURS
8 HOURS
Page 15
21%
532
1%
12%
3%
59%
1453
3%
VIOLATIONS ISSUED
COURTESY NOTICE
IMPROPERLY PARKED
NON PAYMENT/EXPIRED
PAYMENT
Page 16
14
492
85
84
3,513
0 1000 2000 3000 4000
COMMERCIAL LOADING
EMPLOYEE…
RESIDENTIAL…
RENTAL OVERNIGHT
LOCAL 60 MIN
2021 PERMITS - TO DATE
Page 17
o
o
o
2019 2021 %
Change
2,321,156 2,437,542 5%
Page 18
July 2021 % Change
(vs. 2019)
$2,322,659 8%
RMNP
July 2021*
% Change
(vs. 2019)
2,525,156 - 7.1%
EPVC
July 2021
% Change
(vs. 2019)
60,395 - 42%
*Timed entry in effect
Page 19
o
o
o
o
o
Page 20
Page 21
More time
on Local
Permit
46%
Support the
program
18%
Eliminate
paid parking
14%
Confusing
signage/
communicatio…
Technical
issues
5%
Other
6%
Above
Average
33%
Average
11%
Poor or Below
Average
<1%
Outstanding
55%
Parking Staff Experience
Page 22
o
o
o
•
•
•
•
•
•
•
•
•
Page 23
MAY 27 – OCTOBER 16, 2022
143 DAYS
10AM – 6PM DAILY
$2 PER HOUR
70% OF TOTAL PARKING SUPPLY
REMAINS FREE
Page 24
•
•
•
•
•
•
•
•
•
•
•
•
Page 25
Page 26
$91,729 $106,154
$93,964
$57,906
$83,982
$109,540
$87,626
$50,330
$-
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
JUN JUL AUG SEP
MONTH-to-MONTH PAY STATIONS vs MOBILE PAY
PAY STATIONS MOBILE PAYMENT
Page 27
$77,952
$33,086
$2,470
$70,215
$89,317
$161,161
$17,368
$15,438
$105,987
Bond Park (76 SPACES)
East Riverside (43 SPACES)
Events Complex
Post Office (99 SPACES)
Riverside (94 SPACES)
Town Hall (237 SPACES)
Tregent (17 SPACES)
Virginia (19 SPACES)
Wiest (141 SPACES)
TOTAL REVENUE BY LOT
$ 757 $ 778 *3%
$ 346 $ 421 22%
$ 596 $ 1,113 **87%
$ 899 $ 1,147 28%
$ 1,470 $ 2,471 ***68%
$ 183 $ 210 15%
$ 157 $ 204 30%
$ 1,028 $ 1,412 37%
$ 679 $ 970 43%
Page 28
Page 29
Page 30
Page 31
Page 32
LOT VIOLATIONS ISSUED
BIG HORN 31
BOND PARK 331
BROWNFIELD'S 10
DAVIS 2
EAST RIVERSIDE 294
ELKHORN AVE 54
EVENTS COMPLEX PARK-N-RIDE 7
MACGREGOR AVE 65
MORAINE AVE 28
OUTSIDE OF DOWNTOWN 13
PARKING STRUCTURE 16
PERFORMANCE PARK 29
POST OFFICE 181
RIVERSIDE 363
SPRUCE 14
TOWN HALL/LIBRARY 360
TREGENT 112
VIRGINIA 160
VISITOR CENTER 64
WEST RIVERSIDE 30
WIEST 316
TOTAL 2480
Page 33
o
o
o
o
o
o
Page 34
Yes
43%
Somewhat
38%
No
19%
Did the 2021 parking permit offerings fit your
needs?
Positive
42%
Very
Positive
30%Neutral/No
Opinion
16%
Negative
9%
Very Negative
3%
Online Registration Experience
Page 35
115
15
392
127 118
5 2
31
Local 30
Minutes
Free
88%
Employee
Convenience
10%
Rental/Residential
Overnight,
Commercial Loading
2%
Permit Purchased
Fewer than 2
days/week
39%
2-4
days/week
26%
Fewer than 2
days/month
20%
5+ days/week
11%
Never
4%
Permit Usage Frequency
Page 36
Came downtown less
47%
Did not change
39%
Came downtown more
6%
Other
8%
Behavior Change Due to Permit
Page 37
2021 Paid Parking Program Feedback
Executive Summary
October 2021
OVERVIEW
The Town of Estes Park collected feedback on the new seasonal paid parking program from May 28,
2021 to September 30, 2021. A total of 1,295 responses were collected through four different methods:
Parking Permit Survey (871 responses), Library Front Desk Feedback (104 responses), feedback to Town
staff by phone, email or at the Farmers Market (88 responses), a door-to-door downtown business
survey (33 responses), and comments submitted via online feedback form (199 responses). Members of
the Transportation Advisory Board used a printed copy of the online feedback for their intercept surveys
downtown so the results of their efforts are included in the online feedback form response total.
Of the 1,295 respondents to all surveys, 77% were local, 10% were business owners or employees, 8%
were library patrons, 4% were visitors, and 1% did not state their status.
However, the largest single source of 2021 paid parking feedback was the 2021 Parking Permit Survey,
could only be answered by those able to register for or purchase a permit (locals and business owners or
employees). Of the 424 responses that were received outside of the permit survey, 51% were local, 10%
were business owners or employees, 25% were library patrons, 13% were visitors, and 1% did not state
their status.
Page 38
2021 Paid Parking Program Feedback
Executive Summary
October 2021
Most respondents shared general feedback about the parking program that could be categorized as
positive, negative, or neutral. Of the 1,209 respondents who shared feedback, 43% provided positive
feedback, 37% felt neutral or indifferent about the program, and 20% had negative feedback.
The 2021 Parking Permit Survey data was removed from the second data set for the same reason stated
above. The general feedback from the other surveys was similar to the combined dataset. Of the 338
respondents who shared feedback outside of the permit survey, 44% provided positive feedback, 32%
felt neutral or indifferent about the program, and 24% had negative feedback.
Comparing local feedback versus visitor feedback, visitors generally felt more positive about the
program, whereas locals had mixed opinions. Local feedback, which included business owners and
employees, was 43% positive, 37% neutral, and 20% negative. Visitor feedback was 58% positive, 20%
neutral, and 22% negative.
Page 39
2021 Paid Parking Program Feedback
Executive Summary
October 2021
GENERAL FEEDBACK
The general feedback of the respondents was also summarized into major themes about the new paid
parking program. The top few themes show that the program is generally accepted among those who
participated in the Town’s outreach offerings, however the program would benefit from some
operational modifications and improvements. For example, when the local free parking limit was raised
to 60 minutes, survey responses became much more supportive of the program. Other improvements to
consider include improving signage, the website, and the registration process.
The following are the major themes of feedback from 1,253 survey responses about the 2021 paid
parking program. 42 responses were omitted in this chart because they did not provide a comment or
responded that they did not use parking.
• Local permit needs to be more than 30 mins (577 responses, 46%)
• General support of the program (224 responses, 18%)
• Visitors and/or locals should not have to pay for parking (177 responses, 14%)
• Confusing signage or communication (138 responses, 11%)
• Technical issues (64 responses, 5%)
• Could not find a spot (22 responses, 2%)
• Other (51 responses, 4%)
o General dislike of program
o Enforcement concerns
o Businesses/employees should not have to pay for parking
Page 40
2021 Paid Parking Program Feedback
Executive Summary
October 2021
Local and Visitor Feedback Themes
The above feedback was also broken out into local and visitor feedback. Local feedback included
business owners and employees. Local feedback heavily supported locals having more than 30 minutes
of free time. Visitors were generally supportive of the program, but some were in favor of eliminating
paid parking.
Questions
Eighty-six respondents provided feedback in the form of a question. These included questions about the
signage and which spots were paid, reserved, or free parking. Specifically, near the library and post
office, users had a hard time figuring out where to park and/or saw people misusing the designated
spots.
Responses also showed that the technology to pay was often confusing, had a bad connection therefore
took an extended period of time, and users often had to leave their meal or shopping to add more time
to their meter.
Page 41
2021 Paid Parking Program Feedback
Executive Summary
October 2021
PERMIT PROGRAM FEEDBACK
While the Town has offered overnight parking permits for those who live and/or own a vacation rental
downtown for many years, several new permits have been added as a complement to the new seasonal
paid parking program: an “Employee Convenience” permit and a “Locals” permit. A survey to learn more
about the effectiveness of Town’s entire parking permit offerings – with special focus on the new Locals
permit - was sent to residents. The Town received 871 responses.
The permit program had mixed reviews with 42% (367
respondents) of residents finding a permit that fit their
needs, 37% (321 respondents) finding a permit that
somewhat fit their needs, and 19% (164 respondents)
not finding their permit to fit their needs. The rest of
the respondents to the 2021 Parking Permit Survey did
not purchase a permit or never used their permit.
Of the residents that did not have their needs met by
a permit, the most common shortfalls were the need
for a free parking time limit over 30 minutes and a general displeasure at the installation of paid parking
in the town. Other respondents noted that the registration process was either too cumbersome, they
had trouble navigating the site, never received their permit, or the online technology did not work for
them while signing up. In addition, many respondents noted that they would like to be automatically re-
enrolled in the permit program instead of having to sign up and provide documentation each year.
Others noted that they were confused about how to add paid time to their 30 minutes of free time.
The parking permit survey included questions about respondents’ online registration experience and
experience with parking staff. The majority of respondents had very good experiences with both.
Page 42
2021 Paid Parking Program Feedback
Executive Summary
October 2021
The survey also asked about the ideal free parking time limit. The most popular response was one hour.
Respondents were asked about the type of
permit purchased and frequency of use. Most
respondents purchased the Local 30 Minutes Free
permit.
Finally, respondents were asked if the paid
parking program changed their behavior. Many
responded that they visited the downtown less
frequently or that it did not change their
behavior.
Page 43
Feedback
From Date Perspective
Rating
(Postive, Neutral,
Negative, Question)
Comment
Category Comment Suggestions
Did the 2021 parking
permit offerings fit your
needs?
On average, how often did you
park in your permitted area?
What improvements would you
like to see in the parking
permit program for 2022?
Any other
comments/
suggestions?
How did having this
permit change how
you park downtown?
Is 30 minutes enough time
to accomplish that goal?
What is the ideal
time limit for this
permit type?
Have you ever used the
free 30 minutes and then
paid for more time?
Rating
(Postive, Neutral,
Negative)
Comment
Rating
(Postive, Neutral,
Negative)
Comment
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week All AOK
Every interaction with
team has been
positive.
Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week The permit should be for at least
an hour.
I came downtown less
than I have during
previous summers
No 90 minutes Yes Negative The process involved too many
steps.Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
None Yes, I found a permit that fit
my needs well.5+ days per week None, I’m happy with it.
This permit did not
change my parking
behavior at all
I don’t live in town so I don’t
know 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Unsure longer time for residents of Estes
Park
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Change to 1 hr 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Going to a downtown restaurant is now impossible for
locals with this system. The only restaurants I now go
to are not downtown.
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Locals should get much more free
time. I couldn't get parking at the
PO. Also, all parking at Safeway
is used up by people who just
want free parking downtown.
Paid parking is a
HORRIBLE idea.
I came downtown less
than I have during
previous summers
No Two hours No Negative 30 minutes to do business
downtown for locals is absurd.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
A 1 hour locals permit would be
helpful--30 minutes passes by
pretty quickly.
This permit did not
change my parking
behavior at all
No 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral N/A Did not purchase
permit/Never used Fewer than 2 days per month
This permit did not
change my parking
behavior at all
No 1 hour No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week expand to all day parking
permitted anywhere for locals No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I hour local resident permits. 30
minutes is too short to do any
shopping.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week 30 minutes is not long enough for
locals. Can't even have a meal.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
Better explanation of parking. And
parking permit that’s longer than
30mins for locals.
I don’t have this permit,
but if I did I wouldn’t go
downtown at all
No Two hours Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week 1hour parking for locals
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Cannot support downtown business and restaurants in
30 minutes
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Longer free time for residents ….
Cannot do anything in town in 30
minutes so did not go downtown
hardly at all …. Think that
residents are not going downtown
at all for shopping or restaurants
I came downtown less
than I have during
previous summers
No Two hours No Negative Not readily accessible by phone No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week 1 hour
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week More than 30 minutes per day
free for locals
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Seemed to work well.Thought the town did
a good job Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Locals should have free parking,
period. I don't go downtown in
summer if I don't have to. Can't
do anything in 30 minutes.
This permit did not
change my parking
behavior at all
No locals should park
free, no time limit No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Need to be able to factor in the free minutes when
paying
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Not have to pay 35 cents extra
when I pay for parking, Have a
way to use my30 minutes and add
paid time after
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Negative Needed to call for help Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week Local 1 hour permit free
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
None in my direct experience. I
imagine that if did not qualify for
the employee permit that the 30
minute option would be what I
would use and many residents
(friends/family) have shared that
this does not allow adequate time
to be effective in many cases.
Perhaps extending to an hour
would serve more local need?
Just a note for the
first question: I
believe it should read
"What type of
parking permit did
you purchase in
2021" rather than
2020.
Neutral
Not fully able to remember. I know at
one point it was confusing when it
came to adding Veh info. Apologies
for not being able to remember
w/more detail.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Eliminate the whole system
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month Eliminate the whole system.
This permit did not
change my parking
behavior at all
No No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Extend for 1 hour.
I came downtown less
than I have during
previous summers
No 1 hour Yes Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Ease of renewal
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
I bought shoes and it took way longer than 30 minutes
allotted time.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
Parking Feedback - All Comments Parking Feedback - Permit Holders Only
Staff ExperienceParking Permit ExperienceGeneral Experience Online Registration
Page 44
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week I rarely park downtown, so have
no improvement suggestions.
I appreciated the
prompt response and
flexibility of allowing
our HOA members to
park overnight on
MacGregor Avenue
while repairs were
being made to our
private drive.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Neutral
Businesses/
employees should
not have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
Employee parking area
designated or no fees for
employees
Neutral Average
2021 Parking
Permit Survey 8/6/2021 Business Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
I'd like to actually receive my
permit, instead I parked every day
hoping I wouldn't get a ticket
because there was no indication
that I had actually paid for the
permit.
Paid parking for
locals isn't right. My
family has stopped
shopping downtown
because they
shouldn't have to pay
to park in their own
town.
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Have not been downtown all summer
where I needed to park in a lot. 30
minutes is not long enough and it’s
too crowded
No charge for locals No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
needs to be longer than 30 minutes Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week longer times for residents
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Make it more convenient to
purchase additional time after my
free half-hour is used. At
present, it seems like I need to
wait until my half-hour is about to
expire and then use my phone to
add more time. It would be much
more convenient if I could add the
time when I am pulling into a
parking spot.
This permit did not
change my parking
behavior at all
One hour would be much
better 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week 30 minute parking is
not long enough No 1 hour No Neutral No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Longer resident permit, 30
minutes does not allow much time
for anything such as meetings
dowtown, etc.
This permit did not
change my parking
behavior at all
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Business Neutral
Businesses/
employees should
not have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
More commercial vendor options.
My business services multiple
Town locations within the
designated paid parking areas.
We also work 7 days a week. I've
often worried about moving my
vehicle from one lot to the next
and if it will cause any issues
permit wise. So far I have not
received any citations.
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
30 mins for local residents is way
too short of a time frame. With
tourist season, you can seldom
get in .... and out with out a delay
of some sort.
Local Resident
should be 1 hour at a
minimum.
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week could you make it an hour ?
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Paid parking did change
my behavior. But I could
find a space in the Town
Hall lot when needed.
Yes 30 minutes No Negative Instructions for local pass were not
very clear
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week I would like to see it changed to
one hour.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
We were told by three different
staff members that if we had our
local permit to not worry about
paying. However if we were in
town for more than 30 minutes we
paid anyway. That needs to be
cleared up.
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Sometimes
45 minutes to an
hour - it's hard to
move fast on high
tourist days
No Positive Average
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Neutral
I would have preferred to enter my
credit card information after
confirming they type of permit I
selected instead of before.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month get riid of paid parking for
residents
I came downtown less
than I have during
previous summers
No get rid of paid
parking No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
None Yes, I found a permit that fit
my needs well.2-4 days per week None None
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month One hour of time allowed.
This permit did not
change my parking
behavior at all
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
No Neutral No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
Extend the resident permit from
30 minutes to 1 hour. You can't
accomplish much in 30 minutes!
I came downtown less
than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
never
This permit did not
change my parking
behavior at all
No 90 minutes No Negative
What good is 30 min. downtown.
This appears to be a method of
trying to get people, especially locals,
to avoid downtown. It's working.
I did not have a
customer service
interaction
Page 45
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
Go back to free parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Removal of paid parking
This permit did not
change my parking
behavior at all
No Free parking No Negative Not user friendly, for an unwanted
product Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
I came downtown less
than I have during
previous summers
No At least 2 hours Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Enforcement Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Only that too many
out of town visitors
immediately found
ways around paying
to park,Especially in
theStanley Village
which made trips to
the grocery store,
pharmacy and
hardware store
nearly impossible as
parking spaces were
not available. I in fact
in many occasions
witnessed folks
hopping out of
multiple cars and
joining together to
walk into town.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
It’s a little confusing because if I park at 10am, my paid
time could start at 10;30 but I couldn’t figure out how to
start the permit time them. I would just have to go back
to my car at 10:30 so instead I just pay for parking or
use the garage.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I like the library
parking spaces. I
frequently attend
both the 10am and
10:30 am library
storytime and that
amount of time would
exceed the local
permit. Thank you for
having those spaces.
I came downtown about
the same, but I used the
free parking garage.
Sometimes 1 hour Yes Negative
I could not figure out how to add my
husband after after the account had
been created. Other than that it was
fine.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Make it one-hour instead of 30
minutes (not enough time for
haircut)
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I would like for the Local Free
Permit to be 60 minutes instead
of 30. 30 minutes hardly allows
for one errand.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Increase the local allowed time to
1 hr per day.
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
I find myself calculating when the enforcement vehicle
will be around next when I use my permit. If they have
just passed I figure I have an hour.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
provide for submission of pdf
documents in the application with
a presumption of validity.
Residents and local
businesses should
be permitted to park
overnight in the lots.
This is not a burden
on the town or daily
parking. We do not
want campers, but a
separate tag could
be issued - even for
a fee - that would
permit this.
I came downtown less
than I have during
previous summers
No Two hours No Negative
I had to separately contact the agent
and provide pdf copies of utility bills
to establish my residency. Took
some time but was not horrible.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Locals should have more than
half an hour. Very little can be
accomplished in that time. I have
usually found space in a free
space but I can walk - others
cannot . I like paid starting at 10,
but how about ending at 5 —. To
give diners and early time to eat??
I park farther away and
walk but many can’t do
that
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Please consider making the 30
min permit a 60 min permit for the
locals. Thank you for this
consideration.
I came downtown less
than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues No
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Make it flexible for different needs N/a
This permit did not
change my parking
behavior at all
No 4 hours No Negative I cancelled my order because it
seemed to be “fishy”..not real
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Unknown Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week Little more time for residents
This permit did not
change my parking
behavior at all
No 1 hour No Negative Thought we were almost done then it
said to start over. Pilot error
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Negative
Businesses/
employees should
not have to pay for
parking
Just make a USPS permit for the postal vehicles, we
register our license plates be park in our spots annually,
in a cluster together overnight for snowplows, thank you
for considering our concerns.
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Work with individuals and
customize the permits for each
business, our budgets are set on
5 year terms and these permits
are not factored.
Negative
The types of permits and categories
don’t apply and seem arbitrary and
are perceived as predatory in
practice. I have no idea which permit
we need or which permit applies or
how it’s enforced. Each commercial
company should have their own
pass… these passes should allow
them to do exactly what they need to
do without the hassle or threat of
fines. We service your community
300+ days a year.
Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Thanks for your efforts. It works well, but if was for an
hour, it would be better.
Somewhat, I found a permit
that mostly fit my needs.5+ days per week Make it an hour instead of 1/2
hour
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Negative
It did not work even though I tried
many times so I ended up registering
by phone. That worked great.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week More user friendly website Thank you!
This permit did not
change my parking
behavior at all
Yes 1 hour Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.
We do use Parking Garage because
1/2hr permit is extremely restrictive
Give locals 60-90min. instead of
1/2hr. For us, parking permit
discourages us from spending
any time in town. Altho tourist
crowds also discourage us, but
they keep local businesses afloat.
Signage has become
more clear as the
Summer progresses
— however please
add: Handicapped
parking Free with
ADA placard.
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
clearer information about
transition from 30-minutes free to
paid parking when staying longer
than 30 minutes.
This permit did not
change my parking
behavior at all
Yes 30 minutes Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Give locals more than 30 minutes. We live here and
pay taxes and now have to
park in our own community
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Let locals park fir free . 30
minutes is not enough time
Let locals park free
for more than 30
minutes.
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Sometimes we need to shop and it takes longer than 30
minutes, and we would like to be able to eat at a
restaurant without having to “feed the meter” during the
middle of our meal.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
Page 46
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
We avoid town all together now with the paid parking.
It's all about getting every nickel and dime out of people.
All about the tourists instead of the people that live here
and pay taxes.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Residents deserve free parking
for 2 hours. Everything is about
the tourist, even our own
community center which should
be to fill resident's needs. We pay
taxes, yet have to avoid town
because of the parking issue. We
live outside of town, so it's not like
we could take a trolley in or walk
the 11 miles, one way.
too short a time to do
anything unless I was
just running in the library
to pick up something pre-
selected
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
I had to move my car so as not to pay for more time Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Free daytime parking for
residents as sometimes it takes
longer than 30 minutes to take
care of business downtown
This permit did not
change my parking
behavior at all
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Get rid of paid parking.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
No parking permit needed for
locals. We just avoid downtown
restaurants now . Too much of a
pain.
Get rid of paid
parking. It’s the
reason we avoided
going to the city.
Should not have to
pay to park when
dining out and
supporting local
businesses.
I came downtown less
than I have during
previous summers
No
At minimum 2
hours in case we
want to hang out
and support the
business longer.
And although the
parking garage was
a great concept, if
we want to run
down to the other
end to dine or shop,
we aren’t as likely to
use the garage.
No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Vastly improve the registration
process. Allow the limited time
resident permit to extend for
multiple years without having to
submit a new application. OK to
extend the geographic coverage
for permits to more downtown
streets. Clarify signage for 30
minute locations (e.g., post office)
that a permit is not also required.
Make the residential limited time
permit 60 minutes instead of 30.
Overall, think that a
summer permit
system is a good
idea. Seemed like
there were more
open spaces in
downtown lots when I
needed to park.
Permit made me more
comfortable going into
town during the summer.
Past experience was that
it would be impossible to
do something simple like
picking up my mail.
No 1 hour No Negative
Instructions were confusing.
Impossible to register multiple cars
in my household in a single
registration, even when the
instructions said you could.
Uncertain after completing the
registration what would happen next.
Instructions gave impression that
registration was sufficient and that a
hard copy of the permit was not
needed. Then, after several days,
the hard copy sticker appeared in the
mail.
Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
None Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I would like to see all outlaying
parking lots to have the SAME
parking requirements, fees. The
lot south of Weist should be Paid
as well as the Performance Park
Parking Lot, and Lot adjacent
Silver Moon. ONLY Parking
Garage and lots out by the
Neutralgrounds to remain free
until 3 years have passed, at
which time the Parking garage
should be paid for parking (8 am
till 6 pm)....encourage evening
activity downtown with free
parking after 6 on all days.
MacGregor Ave heading from
Elkhorn North should also be part
of the paid parking as well as any
downtown streetside parking
(Including streetside along
Morraine). During the winter
months, WEEKENDS should be
paid for parking as well
(encourage people to come up
during the weekdays)...fees are
reasonable for now, but I would
assume in 2-3 years a 2 hour at
$5 would be reasonable.
See above
This permit did not
change my parking
behavior at all
Except for getting a hair cut!
Make it 90, and I
bet residents would
be thrilled AND
seldom stay for
more than 30 min.
Its a physcological
thing...the 30 min
does make one feel
rushed!
No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Expand the 30 minutes to 60
minutes. It is difficult to park,
walk and get time for service or
purchase in 30 minutes.
I came downtown more
often than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 45 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Local permit should br good for
75 minutes; can’t get a meal
when it’s busy in just 30.
This permit did not
change my parking
behavior at all
Sometimes 75 No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
Automatically provide a 2022
permit rather than residents
having been to apply again.
This is a great
benefit to residents!
Thank you!
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Longer time for users to use
permit (ie: 1-1 1/2 hours) so we
would have time to eat a meal
without having to pay. 30 minutes
is not enough time
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
WE DID NOT GO DOWNTOWN DUE TO THE PAID
PARKING.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
WE COMPLETELY AVOIDED
DOWNTOWN ONLY BECAUSE
IT WAS TOO DIFFICULT TO
FIGURE OUT WHERE TO
PARK. GET RID OF THE PAID
PARKING.
BE DONE WITH
THIS STUFF. NO
PAID PARKING
DOWNTOWN.
I came downtown less
than I have during
previous summers
No NO LIMIT No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I would like the locals free permit
to be extended to 45 or 60
minutes. It is difficult, for
example, to find what I want at
Cliffhangar Books in under 30
minutes.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
It would be great to have the local
permit be viable for an hour,
instead of 30 minutes. :)
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
I don't know. The post office
lot seems as crowded as ever.1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Would like to see the 30 minutes
extended to at least 45. Generally
when using, 30 minutes works
but if there is a line for services,
e.g., Post Office, I would prefer to
not have to worry about parking
limits expiring.
This permit did not
change my parking
behavior at all
No 45 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Give a longer time span than 30
minutes
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
Page 47
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Increase the time for locals 30
minutes is just too short. This
drives locals to make the
purchases down in the valley
because it is too much trouble to
cram five errands in to 30
minutes.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
To be truthful the website looks like it
was built on 20 year old web
technology and it is a bit confusing
about how you actually register your
vehicle/driver. There’s a lot of room
for improvement and modernization.
Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Haven't used it at all yet Have chosen not to use it
at all yet
Though I haven't used it- it
seems like 45 min would be
better. 30 min is a short time.
1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week A more user friendly registration
process for local residents
Increase the local
resident allowed
parking time to 1
hour
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
No 1 hour No Negative Hard to register for two permits for
same family
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week More time
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
i will never pay for parking. I won't go downtown
instead. We will go to outlying businesses or go to the
valley We have been parking early and leaving the
downtown area when the parking time starts.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
half an hour just isn't long enough
for locals to get anything done. I
would suggest an hour free for
locals. That gives us time to do a
little shopping and to support local
business.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month Eliminate the paid parking. I
This permit did not
change my parking
behavior at all
Sometimes 30 minutes No Negative The Town should not be charging for
parking. None of this is necessary.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week More than 30 minutes
This permit did not
change my parking
behavior at all
No 1 hour No Neutral We did by phone Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program
Once the Loop happens, there will be less parking than
there is now currently due to parking being allowed in
those areas that will eventually be part of the Loop. I
think paid parking rates should raised! The $2/hour
does create higher turnover but once parking becomes
more limited after the loop, the price should go up!!!
Estes Park is not the only vacation spot that has paid
parking and anymore I expect to pay for parking when
going to popular vacation spots.
Yes, I found a permit that fit
my needs well.5+ days per week Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Unsure
Residents should NOT have to
pay to park in the town they live
in. I have not frequented
downtown restaurants or shops
because we now have to pay. We
should have a free parking permit
if we are full time residents! It’s a
really low blow and ridiculous.
Free parking!!
I came downtown less
than I have during
previous summers
No Unlimited Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer free time for locals
Thank you for having
local permits!
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown more
often than I have during
previous summers
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week The local permit for 1 hour
instead of 1/2 hour.
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week up the time for locals to 1 hour
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
No parking charge for local
(Estes Park = primary home)
residents
No parking charge
for local (Estes Park
= primary home)
residents
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
It would be nice if Estes Park at large valued its
residents more. Tourists are fine. A high % of us used
to be tourists. But c'mon....let residents know they are
VALUED and not make us feel punished with only 30
minutes.
No, I did register for a
permit; however, it did not fit
my needs.
Unsure
Give better priority and concern to
residents. I sometimes feel like
we are peons in the eyes of the
city/county.
I came downtown less
than I have during
previous summers
That's silly to think that 30
minutes is fine and dandy.
Far more than 30
minutes, whatever it
is. WE LIVE
HERE!!!
Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Maybe more signage.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week It was fine for me no
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Make it for as long as you own the car, not renewed
annually.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Make resident permit longer, like
2 hours.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
The free parking time should be
two hours. Really, this program
should just be for tourists, which
is obvious, since the program
stops in October. Locals should
not be punished by paying to use
our town during the summer and
fall. We are the ones that support
the town during winter.
The free parking time
should be two hours.
Really, this program
should just be for
tourists, which is
obvious, since the
program stops in
October. Locals
should not be
punished by paying
to use our town
during the summer
and fall. We are the
ones that support the
town during winter.
I came downtown less
than I have during
previous summers
No Two hours No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I have stopped doing
any business
downtown because
of the new paid
parking.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Locals permit should be for 1
hour.
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
Page 48
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I didn’t see any directions on how
to use the Locals-free 30 minutes.
I saw a parking attendant and
asked her if I needed to record my
parking on my phone. She said
no. I suppose that I didn’t park
downtown earlier because I didn’t
know HOW to use my permit.
Also, may I use my permit more
than once per day? I think the
office could provide better
instructions to everyone.
I came downtown more
often than I have during
previous summers
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Change Local Permit to one
hour....
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.
If it’s a paid parking area, I won’t use
it. Delete it
I came downtown less
than I have during
previous summers
Probably won’t ever use it 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
I would like to see some type of total time for the year
for locals - like 20 hours. Long enough for me to get a
haircut 8 times a year.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Locals get parking priority for
longer durations None at this time
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Very helpful to have the locals permit. I also use the
parking garage.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I was able to get my mail
at the post office on my
way to or from other
errands, rather than
waiting until late at night.
Usually - meetings, e.g. at the
bank, sometimes take a little
longer.
1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Designate spots for residents
living downtown, we are moving
because of the lack of parking
near our apartment.
I live downtown and
could once park right
outside of my apartment,
now I have to walk blocks
with groceries. Not
worth it and planning to
move.
No
designate parking
space for year-
round residents that
live downtown
Yes Negative
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Consider 45 min resident free
permit
This permit did not
change my parking
behavior at all
Sometimes 45 min or an hr No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I usually park in the garage snd
walk into town. The 30 min.
permit was great for days I just
had to go to one place or days
when raining. It was perfect for
quick stops in town
Just continue the
local 30min free
parking in the future
I came downtown more
often than I have during
previous summers
Usually 45 min No Positive I did it over the phone. Couldn’t have
been any easier to fo Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
I think this was a good program for our Town to
implement. I did see some long lines for the pay kiosk's
in the Library parking lot; not sure if adding one or two
more would be cost effective.
Yes, I found a permit that fit
my needs well.2-4 days per week Possibly walk in service with
immediate receipt of local permit.
I park in the parking
garage much more often
and enjoy the walk to
work along the River
Walk
It is my understaning that the
30 minutes is per day for all
lots combined. In this case I
would like 1 hour. A person
may have two 20+ minute
errands in one day due to long
wait lines etc.
1 hour No Negative
A touch confusing. I could find lots
of information about the permits, but
where to go to actually purchase one
was difficult for me to find. Also,
since I applied for two types, I had to
create two accounts. One more
thing, and it was probably just me,
but it was not clear to me that the
employee pass was electronic; I kept
looking for a pass to come in the
mail.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Felt pressured to get in & out within 30 min so didn’t
need to extend. Sometimes needed multiple trips a day
& different lots.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Local permit up to an hour and in
multiple lots/trips per day.
Normally walk from pkg
garage but occasionally
need closer lots for more
than usual stops in town.
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Library specific parking without time limit for locals.
Going to childrens story time is nearly impossible.
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Longer times than 30 minutes. It's
unrealistic to get in and out of
businesses, let alone the library,
in 30 minutes.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
The parking permit is just like everything else in this
town. Everything is done for tourists and businesses.
No consideration is given to full time residents
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Residents should be given a 2
hour free permit. 30 minutes is
laughable
This permit did not
change my parking
behavior at all
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.One time all summer
I avoid downtown in
the busy summer. I
used permit one time
all summer, when
picking up take out
food.
I came downtown less
than I have during
previous summers
Sometimes 45 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative Could not find spot monitor the post office parking closely
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week Locals unlimited parking
I came downtown less
than I have during
previous summers
infront of the post office there
are no parking spots available
to pick up mail
all day for locals No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Last year parking was
free Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
As stated previously, Locals should not have to pay to
park. Our Taxes are already high and this is just an
additional Tax.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Locals need more than 30
minutes. Local should not have to
pay to support our Local
Merchants.
I came downtown less
than I have during
previous summers
No Three Hours Yes Positive No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Ability to mail in residency proof,
perhaps not needed for
continually registration
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral Only problem was ability to scan in
proof of residency Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
No time limit for locals free
parking. It takes over an hour just
to eat lunch in this town during
the workweek and 2 hours on
weekends. How does 30 mins get
you anywhere????
This permit did not
change my parking
behavior at all
Absolfuckinglutely not No time limit for
locals Yes Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
see note above about library parking Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
it is important to me to keep
the one hour time for library
parking. it used to be two
hours. One is OK. Thirty
minutes would not be good.
1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week
I came downtown less
than I have during
previous summers
Sometimes Two hours Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
All in all, I think this is a good program to meet most
people's needs.
Yes, I found a permit that fit
my needs well.
Haven't used it yet, but expect to use
it only once or twice this summer.
For residents who need to spend
more than 1/2 hour, such as
dining out, and who are unable to
walk from the parking structure, it
would be nice to offer 2 hour
permits.
Establish some
better incentive(s) for
using the parking
structure. I use it
even off season, but
it seems like most
people don't realize
how easy it is to walk
to town from it.
This permit did not
change my parking
behavior at all
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.
Just received it a week ago and have
not had extensive need so far
Haven’t used frequently,
but has given me a
comfort level for the
future
Sometimes 1 hour No Positive Outstanding
Page 49
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
30 minutes is not sufficient for
local people to run even a brief
errand when stores are crowded.
It seems to be a meaningless tip
of the hat that doesn't help us.
We will not fight the crowds and
pay for the privilege of parking to
do so. It isn't the money as much
as the inconvenience. We have
some mobility issues - not enough
for a handicapped place but
sufficient to make walking to find
a kiosk or dealing with an app
challenging. You can do better for
your local residents who support
the town and its businesses in the
off season.
We see customers downtown
leaving a store without a purchase
because their parking is about to
expire. Bad deal.
see above
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Eliminate paid parking. Stop rapping tourists. We want
these people to come back. They are the sole source of
revenue for this town and we can't seem to show them
a shred of respect.
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Extention of time. 30 minutes
(especially at the post office) is
not long enough to accomplish
most tasks.
Really want to see the paid
parking eliminated completely. I
feel like we are just rapping the
tourists and many of my long term
returning tourists feel the same.
Eliminate paid
parking. This town
already taxes tourists
too much between
the 2% bed tax and
other fees. We want
returning visitors, not
to drive them away
after the 1st trip.
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Get the online system to actually
work. Don't require so much
information. The only thing
necessary should be a CDL
showing you live here and the info
on the car. Why ask for proof that
you own the car?? Also, the entire
paid parking is unfriendly to locals
and tourists alike and the
revenues generated, after
expenses, are not worth it.
I came downtown less
than I have during
previous summers
No 90 minutes Yes Negative
Very difficult to provide the required
proof. Also, once I did that and
clicked on the box to send it, it didn't
work. I called and the person said,
"Oh, right. That box doesn't work."
So then I had to do it all over the
phone because the online system
was not set up correctly. Also, I am
opposed to the idea of paid parking
in any event. It is not friendly to
visitors.
Average
2021 Parking
Permit Survey 8/6/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.2-4 days per week
Seems good. I've had visitors
complain that their experience for
paying has been negative.
One visitor
suggested a cover
over the pay machine
to make it easier to
see in the bright sun.
1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Send 30 minute residential map
with decal to better identify
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I would like to have time to eat in a
restaurant or shop. With only 30
minutes of parking, I didn't
patronize local businesses this
year.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program thank you Yes, I found a permit that fit
my needs well.Unsure
Thank you for having
a locals permit. I
really appreciate it.
I think my parking was
more affected by the
pandemic and my time
spent out of town.
Yes 30 minutes No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Unsure
Longer time period for us locals.
Thirty minutes gets you parked
and then walk to your destination.
Doesn’t allow shopping time and
travel time back to your vehicle.
Makes me feel Iike I’m discounted
as a resident.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
This is not working well for residents who may not have
cell phones for apps or sufficient mobility to walk to a
kiosk or wait for a bus. On several occasions we took
our business to the valley (not our usual practice
because we believe in support for the local economy)
because the parking was more convenient.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month local residents should be given
more time.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
30 minutes is not enough time to park near restaurants
and enjoy a meal, so we have not been eating out at
downtown restaurants between 10 and 5:30 since
Memorial Day Weekend. (We're Seniors and don't
have a cell phone to pay.)
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Up to an hour free parking for
residents would be really helpful. I
wanted to use the permit to park
near the library for a weekly 30
minute storytime session for my
child, but the permit would not
cover that length of time so I
chose to park further away and
walk.
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Unsure
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Eliminate the paid parking. I do not believe the fees
charged go to the town of EP for town improvements
but to the parking agency/meter maid. Not resident or
tourist friendly. Also, extremely difficult to read signs or
scan on your phone to pay for parking as you have to be
at least 6 ft tall to reach
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Should either offer a 3 hr pass for
residents. The meter maid is
often just driving around when
there is sufficient open vacant
spots in the paid lots; just of
waste of money paying her. Also,
it is difficult to shop in the Stanley
Village / Safeway to people using
the lot for free parking; this was
poorly thought out
I do not see the
benefit of having this
paid parking. Not
tourist friendly. For
residents, I just
stopped coming to
town to shop locally,
get a haircut at the
Village Barber Shop,
have to do my
shopping at Safeway
early monrnings. My
wife and I do park in
the Parking Deck
and walk to
downtown, but do not
buy anything since
we would have to
carry items back to
the car. As a Retired
Senior citizen, I take
exception to having
to pay for parking. It
is just as bad as
having to pay for a
pass into the RMNP.
I came downtown less
than I have during
previous summers
Not sufficient to run errands
during the day or go to the
post office
2-3 hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
Page 50
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Locals get no fee, no time limit
parking permits
Living and visiting
Estes Park just got
more complicated
and unpleasant.
Hope the paid
parking was worth
continuing to kill the
town's already
diminishing quality of
life in a "death by a
thousand cuts"
manner
I came downtown less
than I have during
previous summers
No no time limit No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer time than 30 minutes
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
clearer signage and more kiosks
to pay for parking. It goes without
fail that internet is slow in the
summer and I watched more than
one person have issues paying
for parking online.
I was more strategic
about when I came down
and where I parked. But I
would say I came
downtown just as much
as previous years.
Sometimes 1 hour No Negative
The process online seemed
confusing, it also felt strange to enter
payment information prior to entering
my vehicle information.
Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
1 hour rather 30 minutes for
locals would allow us to be less
rushed
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
I'd like to see paid parking go
away. It makes our visitors feel
unwelcome, and is yet another
thing that they have to deal with.
Cell service is spotty on a good
day and trying to pay on the app
which should be the easiest is
often impossible. Overall I think
it's not necessary, and is mainly
to push people to the parking
structure. I agree that the parking
structure should be better utilized,
but this has just put more
pressure on closer in private lots.
Get rid of this 'beta
test' paid parking
system
In only go if I have to
because paid parking is
a pain, and I rarely stay
for only 30 minutes (only
at the post office). I have
stopped patronizing
downtown stores and
restaurants that I used to
go to regularly
No
90 min would allow
you to go to a
downtown
restaurant
Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
we need more than 30 minute
window. Maybe 40 minutes? post
office area or business at Town
Hall -we need longer window.
I came downtown less
than I have during
previous summers
No 40 minutes Yes Neutral proof of residency documentation
was a little overreaching No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
All parking fee
dispensers and signs
in paid lots must list
the hours that fees
are required.
Without that you are
cheating people who
pay to park outside of
required hours.
Even if fees are
required 24/7 they
should be posted.
It allows me to park
without the hassle of
finding a free lot for a
resident.
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive Misc Yes, I found a permit that fit
my needs well.5+ days per week
Better overnight enforcement.
Many non-permit holders continue
to park in the zone in front of my
office during the overnight hours
You guys are taking
a lot of heat, but
thanks for doing
such a great job.
Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I have had what I hope to be a
temporary health problem that has
limited my ability to drive or walk
very far, so I have not gone
downtown as much this summer.
But if I did not have my husband
to drop me off close to my
destinations, I would feel the need
to obtain a handicap parking tag
because my 30 minute permit
would not allow me to park close
enough in most cases.
You might want
consider having
some of those 30
minute spaces be 1
hour spaces. It is
hard to conduct very
much business or
dining in 30 minutes.
I find that quite a few
people park in
Safeway spaces and
walk to town. Please
give them parking
violation tickets.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
It would be helpful to have the
permit times clearly stated on all
signs.
This permit did not
change my parking
behavior at all
Yes 30 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Removal of permit needs or
longer time allotments for locals.
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I would prefer one hour of free
parking for locals rather than 30
minutes.
Having only 30 minutes
for this permit meant that
I used the parking
structure for meetings
that would last more than
30 minutes. While it's
good to get that extra
exercise, it was stressful
when I was running a bit
late.
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
I understand how the goal is to allow more visitors to
park where locals would use spaces. Now we locals not
only have to reserve time in the National park and pay a
fee, but we also have to pay for parking when we want
to have dinner downtown. I’m retired and can’t always
park in the garage with distance. 90 minutes would be
ideal or even free, but I would be happy with an hour
instead of 30 minutes. I don’t go downtown as often
because of it. Too rushed.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
An hour instead of 30 minutes. I
felt rushed in doing my business
or maneuvering quick errands
with so many tourists that added
to my time. It would be perfect if it
were an hour.
I park in the garage
when I can. I think
the paid parking has
led visitors to the
garage more. And it
has really helped the
Farmers Market!
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Do away with it.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week A little more free time if possible
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week longer free time for locals
I came downtown less
than I have during
previous summers
No Two hours No Negative 30 minutes is not enough to get my
errands done or to eat lunch
I did not have a
customer service
interaction
Page 51
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
I'd like to not have to pay for
parking to visit my favorite
businesses downtown. The 30
minute limit has stifled my desire
to go downtown.
Maybe make it a 2
hour limit instead of
30 minutes?
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
Paid parking has really encouraged me to bike and walk
downtown.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Clearer signage for paid lots. Not
everyone wants to have to scan a
QC code to know the basic
details.
I came downtown less
than I have during
previous summers
I conduct business at Town
Hall. 1 hour would make
meetings easier.
1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.5+ days per week Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
30 min is tight for multiple errands-I try and consolidate
town trips during the summer, but a line at the post
office and even one more place makes 30 min tight
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I would like the local free parking
to be longer than 30 minutes. I
would like to go to restaurants
and bars downtown and would
like to stay up to 2 hours for free.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week 1 hr free local
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Have you ever used the free 30 minutes and then paid
for more time? -- I didn't know that was possible but
might be a good solution if I could figure it out at the
kiosk.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
A simple process to request the
same permits for the same
vehicles.
Thanks for listening!
Also - I have a
motorcycle without a
windscreen so I hope
that displaying the
permit in a prominent
location (top of gas
tank or top of rear
fender) will suffice
for the enforcement
officers.
I came downtown more
often than I have during
previous summers
Not really. We like to go
downtown for lunch and 30
minutes is not enough time for
that.
1 hour No Neutral
I own more vehicles than was
originally accepted by the application
form but I figured out a way to add
more vehicles after the initial
application. The form UX was
average but could provide more
guidance. After I submitted I wasn't
sure I'd get the permits in the mail. I
hope that I don't have to go through
the entire process again next year,
but instead hope that it will
remember my information and I can
just go through a simple process to
request the same permits for 2022.
Thanks.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer than 30 minutes free
I came downtown less
than I have during
previous summers
Sometimes 90 minutes Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Thanks for asking!Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week one hour permit
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Thanks for all you do, to keep Estes Park maintained
and a welcoming stop for our visitors.
Yes, I found a permit that fit
my needs well.No need for the permit yet.If used, I'll have to look
for the permitted areas.Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
It needs to be expanded to 60
minutes. When going downtown,
you have to find a parking spot,
which might be 5-10 minute walk
from where you are trying to go.
Further, if you want to have a
meal downtown, you have to
worry about the half hour limit.
I came downtown less
than I have during
previous summers
No 1 hour Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Has prevented lots of fulltime residents from going to
downtown businesses and restaurants
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer local resident parking time
Talked to out of town
tourists … those who
had been coming for
years did not like it
….. some had
physical limitations
and could not use
the parking garage
I came downtown less
than I have during
previous summers
No Two hours No Negative Have a local phone number No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Never
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Longer than 30 min
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Yes 30 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.5+ days per week Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I’d love to see the
time increased for
residents to 1 hour
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Longer free parking for locals
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
1/2 hour is not enough time to do
anything. There have been times
that I wanted to go to shops and
actually shop- by the time you
park, walk to the store you want to
buy something at, compete with
other shoppers for help in the
store, ask questions or try on
clothes, finish your transactions
and walk to your car-- way more
than 30 minutes.I have foregone
even trying. I'm not sure when I'll
be able to do what I need/want to
do.
Matt has always
been a pleasure to
work with
unfortunately, I haven't
parked downtown
because 30 min isn't
long enough
see answers in previous
section Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Works fine the way it is
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
I don’t know how you know when my 30 minutes
started. But no tickets- so maybe it worked anyway. I
personally don’t think you need a time limit for locals-
not that many of us around!
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Have it be clear if locals can park
there. Sometimes I just parked
and assumed it would work.
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral
I had no idea if it worked and it was
being sent in the mail- that took a
very long time to wait.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Very good efforts
that seem to be
helping the parking
situation in our town
this summer so far.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Extend time frame from 30 to 60
minutes
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Outstanding
Page 52
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Increase time to 2 hours and
streamline process for repeat
residents
I came downtown less
than I have during
previous summers
No Two hours No Negative
Very hard to maneuver, plus it took
too much time. Having to scan
information on being a resident was
a pain.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Improve your online registration
site,
This permit did not
change my parking
behavior at all
Yes 30 minutes No Negative I could not enter both drivers for both
cars.Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week 1 hour parking
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Extend 30 min to 1 hr Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.never
why is this permit
good for only 1 year.
Would it not save
money to issue it for
multiple years?
This permit did not
change my parking
behavior at all
not enough to have a meal at a
downtown restaurant with a 30-
45 min wait
Two hours No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
An hour of parking allows for time when we run into
friends and neighbors and we spend time catching up
on things!
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Can’t think of any.
I don’t go into town
very often, but when I
did and I needed to
park in a paid parking
area, I had no
issues.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Could not find spot Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
There aren’t enough spots
available. More free spots
downtown would be helpful
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week One hour vs 30 minute permit.
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Not clear how the 1/2 hour free
was applied (if at all) when I had
to park for longer in a pay parking
area. In other words, when I was
at a meeting at the library for 2
hours, I paid the machine for 2
hours of parking but then didn't
get credit for my 1/2 hour free.
How can that work better? Or is
the 1/2 hour free not applicable if I
park for longer than 1/2 hour?
When I tried to use
my Visa credit card
at the library parking
area to pay, the
machine declined my
card. The card is
good and is working
at Safeway and all
restaurants in Estes
Park, so I don't know
why the machine
wouldn't take it. I
tried inserting it and
tapping, neither one
worked.
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Can't eat in restaurants in 30 minutes
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week 1 hour for locals
one hour for locals
eating at restaurants
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Possibly extending the free 30
minutes for locals to 1 hr.
Sometimes post office takes a
little longer than anticipated and it
would also give us locals an
opportunity to more easily make a
purchase from a town business.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week create a better online template for
vacation renters
This permit did not
change my parking
behavior at all
Sometimes 45-minutes No Negative
Problem with providing vacation
permits since plate numbers change
for each guest
Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
90 minutes seems like a good fit for my storytime
families so they could attend a 30 minute storytime
followed by a 30 minute music program followed by
checking out books. Right now many of them rush out
of the library without checking out items.
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
In the question above, we went out to eat and there was
no way 1/2 hour was going to cut it. We didn't know
when our 1/2 started ticking, so we went ahead and
purchased an hour. It took the full 1 1/2 hours for the
two of us to dine. Already expensive without the
additional parking cost, so hard to justify doing it much.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
1/2 hour is not enough time to
park, walk to a business, transact
your business, and walk back to
your car. An hour would be the
minimum needed. By only giving
me 1/2 hour, it shows that you
don't really want me to do any
shopping or dining downtown, so
if I have to pay I will go to the
valley. And there is no way for
me to know when the 1/2 hour
starts ticking. If I purchase time, I
feel the 1/2 hour should be added
to the end. At least then I'd know
when my time is up. The pay
kiosks are not easy to find or use.
I came downtown less
than I have during
previous summers
No Two hours Yes Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
longer time for locals. I no longer
shop at downtown shops because
1/2 hour is ridiculous
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Longer than 30 minutes
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month Get rid of the entire thing!
Estes Park does not
need to be ruled by
the almighty dollar
This permit did not
change my parking
behavior at all
Never really used it 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Finding a parking site is still a challenge.Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
On line registration rather than
sending request to an email
address. Also, reinforcing that a
permit can be obtained for each
car.
None
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Allow local pickup w/o online
registration, proof of residency,
immediate fulfillment.
This permit did not
change my parking
behavior at all
Yes Two hours No Positive No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
Finally allowed me to
park at the post office
without having to circle
around or walk several
blocks
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer than 30 minutes! 2 hours
would be great Just helpful Sometimes Two hours No Positive Outstanding
Page 53
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer time
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Thank you for supporting locals!
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Longer parking time for locals,
especially for taking kids to the
library.
Had to park in parking
garage as time was not
long enough for we we
spend on town a week
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Difficult to go to dinner at
restaurant served by paid parking
areas. To beat the evening rush,
we usually go around 4:30 and
can’t finis within the 30 minute
window.
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week Don't know yet, too soon
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Would be useful to have 1 hour
parking. 30 minutes is enough to
run into the library but not much
else.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Visitors and/or
locals should not
have to pay for
parking
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Locals should not need a permit.
This permit did not
change my parking
behavior at all
No Unlimited for locals. No Neutral No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Check Cedar Falls
Iowa. They just
repealed a similar
parking scheme due
to a community
backlash. Let the
community decide,
not some greedy out
of town tech service
with little connection
to the community.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
The free 30 minutes is good, however it's not long
enough to do much of anything. It did not make me
want to go downtown, I only used it when absolutely
necessary. I ordered take out food instead of going in to
eat when I had visitors. It was a little stressful to make
sure you could get everything done within 30 minutes. I
did no shopping for gifts, etc. as it did not seem worth
it.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I think the parking season should
end September 30 and not go into
October.
Going into the
parking garage on
Farmers Market day
in July was extremely
busy. It was made
worse by the first
floor loop outside
(looks like an exit)
then back inside was
very confusing for
those using it and
those not using it. It
seemed chaotic and
like an accident
waiting to happen.
I came downtown more
often than I have during
previous summers
Sometimes 1-2 hours No Neutral
At first negative, it was very
confusing. I waited until after the
start of parking season and it was
better, I would say neutral.
Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week None that I can think of
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Extend the time limit
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week 1 hour local option
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes Yes Positive Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Get rid of the program! It’s hard
enough to get a parking place in
Estes without paying for it. We
want tourists not drive them away.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Be able to park for a longer time-
like 2 hours.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
An hour of parking allows for time when we run into
friends and neighbors and we spend time catching up
on things!
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Can’t think of any.
I don’t go into town
very often, but when I
did and I needed to
park in a paid parking
area, I had no
issues.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
It would be more useful if it was
about 2 hours. That would allow
residents to actually buy
something or have lunch in the
downtown area.
it made me nervous by
trying to make surre I
completed my tasks in
30 min
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I just don’t think the “turn over of parking spaces “ is the
reason or at least a legitimate reason for instituting paid
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I don’t agree with the entire
system of paid parking and the
related permit system. I do not
see that the town is in need of the
additional revenue, it appears it
just saw an additional to increase
revenues at the expense generally
of the tourists.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
The 30 minute free local parking
permit isvery limited. 1 hour free
would be more useful.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Maybe give the locals an hour?
I came downtown more
often than I have during
previous summers
No 1 hour Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Resident permit should be for 1
hour.
I came downtown less
than I have during
previous summers
No 1 hour Yes Negative
It was difficult to find the correct
place on the site to secure the
permit.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Between park reservations and town parking
restrictions, we have effectively been barred from using
all local amenities. It has definitely impacted where we
spend our money.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Give locals a 3 hr general permit
so we can take guests into town
or drop paid parking altogether.
The system used currently is very
confusing and must require a lot
of monitoring.
See above answer
I came downtown less
than I have during
previous summers
No 3 hrs No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
When I know 30 minutes isn't enough, I pay to avoid
fines.
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
Free parking for all locals or
extend to two hour parking to
allow for dining.
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer free parking for residents.
I came downtown less
than I have during
previous summers
No
Residents shouldn't
have to pay for
parking.
Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Why not parking for residents as “Parking by Permit
Only”
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Able to park anywhere with a
resident permit No
I came downtown less
than I have during
previous summers
No 1 hour No Negative Scarce parking at library. Don’t feel
permit parking areas are well marked Average
Page 54
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I will never pay to park in the town I live in and have
never paid to park in the past.
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Unlimited free local parking with a
new pass automatically mailed
each year.
The nickel and dime
tactics of Estes Park
and RMNP are
ruining the area not
improving it.
Especially for locals
who support the area
year round and the
abuse it takes on
behalf of all the
towns tourism.
I came downtown less
than I have during
previous summers
No
Unlimited. We are
locals and support
the area year round.
At the very least we
should be able to
park in our town
wherever and for
however long within
reason (no
overnight).
No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Longer free period for locals (eg
60 or 90 min)
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Free parking for locals.
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Neutral Technical issues Hasn’t solved the lack of use at the parking garage and
Neutralgrounds.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Easier website Good luck!
This permit did not
change my parking
behavior at all
Who needs to run “errands”
downtown? Unless you want
a scented pine cone or t shirt
1 hour No Negative Confusing interface. Hard to find
correct options. Not clear.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week I would like to not have to fill out
my info every year.
This permit did not
change my parking
behavior at all
Yes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Increase the local permit to one
hour of free parking.
I came downtown less
than I have during
previous summers
No 1 hour No Negative
Make it easier for locals to get the
permit but not requiring so many
forms of identification.
Above Average
2021 Parking
Permit Survey 8/6/2021 Business Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Better/ more informative
signage… the tourists are totally
confused.
I watched a parking
car person do an
illegal backup lane
change at elk horn
and hit two visitors.
Barely touched them,
but the pounded the
top of the car. The
parking enforcer
never stopped or
checked on them.
Lots of crazy fast
driving by parking
enforcement.
Negative
So unorganized when I got my
permit that multiple parts of my info
were wntered wrong which resulted
in my getting tickets.
Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Longer time for residents. 30
minutes is not sufficient. I can
easily spend an hour at the library
browsing. Sometimes when I
have ordered takeout food, it
takes longer than 30 minutes to
get it. Same thing at the post
office and adjacent used book
store. Why not allow residents 2
hours?
I came downtown less
than I have during
previous summers
No Two hours No Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Extend free parking to one hour.
Extend free parking
for locals to one
hour.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Make the local permit time longer Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Longer permit use for locals
(maybe 1-2 hour parking) you
can’t do much in 1/2 hour
This permit did not
change my parking
behavior at all
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Change from 30-minutes to 60-90
minutes.
Like many, as a local
resident who pays
taxes, it seems
reasonable to be
provided some sort
of 'concession' so
that we can continue
to spend our money
and tax dollars
locally. It's already
more expensive to
buy anything in-town
vs. out of town.
Spending money to
park almost
incentivizes locals to
instead put that
towards gas money
and shop out of
town. For years,
Estes Park's local
business owners
have depended on
visitors to survive -
and we all are
accustomed to
spending more than
usual on vacation.
Pushing that revenue
to come from visitors,
like it always has,
seems to work best.
And 60-90 minutes
It just changed the time
of day we came to town.
We likely came
downtown a little bit less,
but not by much.
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week Stop this program
This program is
problematic for
tourists and
residents.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer free time for locals
I came downtown less
than I have during
previous summers
Locals shouldn’t have to pay
for parking Free for locals Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
It was an email
exchange and was
timely and informative
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Most locals do not spend many days per week hanging
out down town, especially during peak season, so a
longer parking the limit would just make it possible
when they do want to do something more than a quick
errand it's possible. I don't think locals in out small
town should need to pay to park and support local
businesses.
Somewhat, I found a permit
that mostly fit my needs.
My presence and need for parking in
Estes is speratic, but usually when I
do park it is needed for closer to 1 to
2 hours for a meal and shopping.
30 min is great for the quick
stops, by being a local it would be
nice to not have to pay to park, eat
and shop. We have always
enjoyed giving our local shops
business and 30 minutes limits
that.
Sometimes Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
cancel program Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Cancel it
I came downtown less
than I have during
previous summers
No Two hours No Neutral Average
Page 55
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
More locals only parking is needed. The 30 minute pass
isn’t helpful if you can’t find a spot. Charge more for the
passes for out of towners to make up the difference and
encourage them to park in the parking structure that
locals paid a lot of money to build. We also need more
bike friendly streets and more bike paths.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Free parking for locals.
Make the three
parallel parking
spaces across from
Komito’s and the
Post Office short
term only and
available to locals
only so we can have
easy access to
parking for post
office business.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Unsure
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week local permit should be longer than
30 minutes
This permit did not
change my parking
behavior at all
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Unknown Neutral Technical issues Did not purchase
permit/Never used Never used Never used 30 minutes No Negative
Very confusing route to overnight
garage parking. Unclear if
reservation was made.
Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
A slight increase in the number of
minutes of parking allowed - say
45 or 60 minutes.
This year it took over
a week to have my
permits mailed to me;
that might have been
just startup issues
with the program.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Allow locals time to go to restaurants downtown.Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Free local permit for an hour to
allow to go to local restaurants.
Havent really used it.
I walk to town to Post
office most times. 30
min isnt long enough
if I wnat to go to
dinner. So would
need to walk down at
night too. So,
basically I aavoid
downtown unless
necessary.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Technical issues
Thank you for this opportunity to respond. We are so
fortunate to live in the Estes valley and to take
advantage of the many benefits our town, Estes Park,
has to offer. Personnel working in Town Hall, including
the Police and Restorative Justice, are just the best.
Community members care about each other and our
town. We have lived here for many years and love our
life here so much. Take care.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Simple, easy to navigate online
permit acquiring process.No, thank you.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Negative Confusing process. Were unable to
receive permits by this method.Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Unlimited free parking for local
residents and employees. This is
not asking too much whatsoever.
Stick it to the tourists, but serve
the citizens of this great town!
I came downtown less
than I have during
previous summers
No
Unlimited. Why
have a time limit
whatsoever!?
No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
The permit should allow for 60
minutes at minimum, rather than
30 minutes for locals. Thirty
minutes is just too short of a
period to get personal
business/purchases completed.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Just one more- UNLIMITED FREE PARKING FOR
YEAR-ROUND RESIDENTS
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week All residents need a free parking
permit. Unlimited time.
This permit did not
change my parking
behavior at all
No
Unlimited time for
year-round
residents
Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
A longer locals permit available.
30 minutes is not sufficient for me
to run my errands downtown. So
if I do shop or eat downtown I
typically walk from a free parking
area, however, I would very much
like to be able park downtown
more easily.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Locals neeed more time. Also,
allow for more time after 5:00, not
6. We eat earlier than 6 and
generaly do not go to restauants
downtown since we have to worry
about parking before 6.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Could not find spot
I would think that there would be more parking spots in
front of the Post Office. I have noted a number of out of
town cars taking spots...sometimes for most of the day.
And, that means those coming to do business in the
post office do NOT a place to park while conducting
their business in the post office.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I wonder if there has been
discussion for locals with the
permit to get a longer time frame
(some business issues take an
hour or more ). And, are there
any thoughts on a couple of
designated parking areas just for
locals who enter town and want to
shop or just pick up somethings
but not want to stay all day due to
the ingress of all the visitors.
This parking issue
seems to be a fluid
one because there
are things that can't
be anticipated when
first setting up new
protocols.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
The 30 minute limit is not
adequate for civic meetings at the
library. For example, our Rotary
meetings sometime go for 1 1/2
hours.
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Should not have paid parking at
all. Period. It is a horrible
reflection of our town to the
visitors whom we all make our
living from
I came downtown less
than I have during
previous summers
No
No permit
requirement, no
paid parking
No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Scrap this whole program; it did not create a single new
parking spot in Estes Park. It is confusing, expensive,
and accomplishes nothing except to line the pockets of
the administering organization.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
I like the idea of 90 minutes. That’s just about the right
amount of time for us to do periodic shopping, get a
haircut, etc.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Allow at least one hour free
parking (preferably two hours) for
local residents so that we can
continue to shop downtown and
support local merchants without
having to pay a fee.
Thanks for soliciting
feedback. We want
to support local
merchants but it
doesn’t work
efficiently for us to
park in the parking
garage and take the
shuttle into town.
Unlike visitors to EP,
we don’t linger
downtown for several
hours to browse
multiple stores.
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive
I did not have a
customer service
interaction
Page 56
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Hope to continue in ‘22 Yes, I found a permit that fit
my needs well.2-4 days per week Shorter time between registration
and receipt of permit
This permit did not
change my parking
behavior at all
No 45 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
I’m not sure what to think .
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Of Course when you travel to
other places there often paid
parking ./ Paid parking garages
ect . I just now tend NOT to eat at
any ep restaurants that I have to
also pay for parking if I can even
find a place to park this year .
Looks to me as an
observer even
though there is new
paid parking the lots
are full all day long .
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week All lot pass would be useful in
summer
This permit did not
change my parking
behavior at all
No Two hours Yes Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.
Have not used yet. Will be helpful for
library or pickups.Could the time be longer?
I came downtown less
than I have during
previous summers
Sometimes Two hours No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Not at all. I ended up only using free
lots or not going downtown.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
I'm curious when I can expect to receive my permit. Somewhat, I found a permit
that mostly fit my needs.I still have not received the permit. 1 hour free for locals. I still haven't received the
permit. No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week It works for me.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Prefer 1 hour 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
The 30 min limit makes residents rush their visits to
their town.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Hope auto renewal occurs.
The Stanley Hotel
charges $10. This
excessive fee makes
visitors park in the
town spaces. Not
everyone wants to
visit the Stanley !
This permit did not
change my parking
behavior at all
No 1 hour No Negative
Complicated process to enroll
multiple residents and multiple
vehicles. Not intuitive for some
people
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Extend the time to 2 hpurt
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.5+ days per week
Are these permits
good for next year
and beyond or do we
have to reapply each
year?
Was to receive a
third pass and it
never arrived.
Matt was a great
help. He made the
process easy and
comfortable.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.2-4 days per week
Just having folks sign up more in
advance so as to have the permits
prior to the start of the busy
season.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I just don't come to town anymore. Not worth the hassle Somewhat, I found a permit
that mostly fit my needs.2-4 days per week locals should be able to park for
free
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Increase the local permit to one
hour of free parking.
I came downtown less
than I have during
previous summers
No 1 hour No Negative
Make it easier for locals to get the
permit but not requiring so many
forms of identification.
Above Average
2021 Parking
Permit Survey 8/6/2021 Business Negative
Local permit needs
to be more than 30
mins
This permit is a great idea for locals in a tourist town.
An hour would encourage more locals to shop a little
more downtown or perhaps have lunch, rather than just
a quick errand.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Less expensive. I purchased two
$40 permits and ended up not
using them much!
I purchased a $40
Employee permit for
my son for his
summer job
downtown, which he
ended up not being
able to work because
of an ankle injury in
HS football in May. Is
there any possibility
of a refund for his
license plate
number?
This permit did not
change my parking
behavior at all
Yes 1 hour No Negative
Very cumbersome and confusing
website to pick the right permit for
the right family member and the right
license plate. We have two people
who needed permits and two
vehicles, it shouldn’t be so difficult.
Much easier to just call!
Outstanding
When I called the
representative helped
straighten out the
website mess.
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
For the first year, I think it went very well. I don’t think it
had any negative impact on the businesses. I don’t
find the parking availability app very useful though.
Most times when I used it, there was lots of no data
available
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Unsure
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
The first year is bound to have bumps! Don't worry
about Igel and his downtown cronies. They'll complain
about anything.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Post office parking spots only
would be amazing! Just one or
two right out front would help a
lot.
This permit did not
change my parking
behavior at all
I'm lucky enough to work and
live downtown, so I rarely have
needed to use it - but I know a
lot of locals would appreciate
the opportunity to dine in
downtown restaurants, so
maybe 60 minutes is a
possibility?
90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Locals are avoiding downtown even more than in the
past since paid parking started. Also there should be
more designated spots for just locals to get in the post
office, the town clerk, the library and some of the banks.
Having a permit does not mean that there are spaces
open anywhere in either free or paid areas. This is a
disaster for locals to continue to support local
businesses, paid or free parking doesn't count if there
are no open spots. Figure out some sort of advantage
for the tourists to park in the empty garage and use the
shuttle instead of trying to get business owners sf
employees to use it
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Longer times for free parking for
locals. A half hour isn't enough
time to take care of errands if you
only find an open space at one
end of town and you have to walk
to the other side. Should be for a
minimum of two hours.
I work downtown and
have heats every
tourist complain
about the parking,
the kiosks, the no
spaces available etc.
We should be
charging for street
parking as well
besides the lots.
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
No
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week No fees for EP residents at all!
I’m thinking locals
(residents of Estes
Park) should be
exemptFrom any
parking expenses.
We pay taxes here,
we frequent our
businesses in the off
season, we work in
town! That should be
enough to
supplement the
coffers!
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
Page 57
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Unsure Local permit should be for at least
an hour!
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week An hour instead of 30 Minutes
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.
Every day but it’s before timed
parking starts I’m fine with it.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Negative First one was ripped up and stolen in
the mail!Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I can no longer check my mail due to all the cars at the
post office now and seeing that is okay if they pay to
park there. This leaves us with nowhere to park.
No, I did register for a
permit; however, it did not fit
my needs.
I no longer feel welcomed in my town
and find it hard to contribute to my
friends that have businesses
downtown. During Covid, I would try
to go down town with friends every
two weeks to support them. I just
don't feel I should have to pay to do
that.
As I was looking at
the parking app-I
recognized it as the
app that my internet
security had just
alerted me had been
breached at their
company. It was on
my husbands
account and they had
all of their customer
data breached. So I
will not be
downloading the app
as well and that has
brought on new
obstacles to go
downtown to park
and then pay
manually.
I came downtown less
than I have during
previous summers
No Two hours No Negative
I am very familiar with websites and
various computer applications due to
my position as a Regional Director
for a Major Insurance Company.
This site did not direct me to where I
needed to go after reading the
directions several times. I still ended
up not doing it right and accidentally
did a registration for a resident
overnight parking,,
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Eliminate paid parking in Estes Park Somewhat, I found a permit
that mostly fit my needs.5+ days per week Eliminate the paid parking permit
system.
I came downtown less
than I have during
previous summers
Sometimes No Negative
Could not get the program to work.
Went to Town Hall and filed it in
person. Customer service was very
good.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Because of Covid, I don't
go downtown.No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month For it to just go away along with
all paid parking.
I came downtown less
than I have during
previous summers
No 90 minutes No Negative
Would not allow registration via web.
Took a few phone calls. Finally got
the web to work. Then it took about a
week to receive the permit.
Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
None of my friends or myself go downtown any more.
Once the tourist leave I think our local business with
feel the pinch. I hope not but once habits are formed
they're hard to break
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month 2 Hours free.
I haven't spent any
money downtown all
summer. I haven't
taken any of my
guess downtown
either.
I came downtown less
than I have during
previous summers
No Two hours No Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Allowing 1 hour parking
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Negative
I had trouble knowing if I had
completed the process. I later
received an email saying I did not
complete it. However, days later I
received the windshield sticker. So, I
guess that I'm registered.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
The 30-min permits are working
fine for us, it's what we need,
thanks.
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Free Parking unlimited for locals
wanting to use stores restaurants
longer than 30 minutes
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
The 30 minute limit doesn't
work when I have a 90
meeting in the library.
90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Support the program Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Locals need more allowance for
time 30 min. Can’t get you a cup
of coffee.
I came downtown less
than I have during
previous summers
No Two hours No Negative
Had to phone the company to
complete the registration. No
directions on line to complete the 30
min. permit.
Average
No clear answer as to
why there was no
completion offered on
line. Poor web design
for 30 min. permit.
Very frustrating!
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
I have NEVER used the 30-minute permit attached to
my motorcycle. And have RARELY used the 30-minute
permit on our car. We just don't go downtown very
often, and when we do, we park in the parking garage.
Somewhat, I found a permit
that mostly fit my needs.
Rarely used our 30-minute car
permit, and NEVER used the 30-
minute permit on my motorcycle.
We rarely go downtown, and when
we do we park in the parking garage.
Better communication from Town
to public about availability of
permits. Even weeks after
receiving my two permits, I was
still seeing uninformed questions
on social media about the new
parking procedures and permit
availability. Just this week, saw
something on Facebook saying
that "the Estes Park Chamber of
Commerce" has implemented
paid parking in the town. So
much misinformation and
ignorance!
N/A
This permit did not
change my parking
behavior at all
Sometimes 30 minutes No Positive N/A Above Average N/A
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
A simplified clear on-line
registration process. Also, I'm
hoping that local residents who re-
apply for the local permit will not
have to provide proof of residency
again.
It was nice to find some
available parking spots in
the Library/Town Hall
and Post Office parking
lots, unlike previous
summers when no
parking spots were ever
available.
Yes 1 hour No Negative
The website was confusing and
difficult to navigate, even with the
information that had been given to
me to try to help me get enrolled. But
Matt emailed me with the news that
he had straightened out my
application and I received my permit
stickers.
Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week Unlimited free parking for local
residents.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Unsure
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Have not had to use
it yet but very glad I
have the option.
This permit did not
change my parking
behavior at all
So far is enough 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
I'd like to see free local permits
expanded from 30 minutes to 1
hour. 30 minutes is insufficient to
park, walk to a restauraunt, eat a
relaxed lunch, and return to
vehicle.
This permit did not
change my parking
behavior at all
The goal should be expanded
to include eating a meal at a
restaurant, for which 30 is not
enough.
1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.2-4 days per week
The registration process was
rather complicated. Maybe
because it was the first year.
Positive
I did not have a
customer service
interaction
Page 58
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer time than 30 minutes
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week Offer more parking time.
I came downtown less
than I have during
previous summers
No Two hours No Negative
Poor web sight design couldn’t
complete the form without calling
your office.
Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week One hour would be more suitable
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues I had to pay for parking because I could not get any
communication on my existing permit.
No, I did register for a
permit; however, it did not fit
my needs.
None - see previous comments
Actual "customer service &
communication. I watched many
visitors struggling with trying to
make payment. The system
NEEDS to be more user friendly.
If the visitors have to
waste so much time
just trying to figure
out how to pay, we
will lose the visitors.
It needs to be more
user friendly.
I came downtown less
than I have during
previous summers
Yes 1 hour Yes Negative
I accidentally destroyed my permit;
called to ask how to get a
replacement & have not received any
communication at all. Very
dissappointing.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Yes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Could not find spot Yes, I found a permit that fit
my needs well.5+ days per week
Patrol the lots better, should not
have to drive around to look for a
place to park
I came downtown less
than I have during
previous summers
No 1 hour No Negative Very hard to navigate
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Thirty minutes does not allow you
to go to a downtown restaurant!
I came downtown less
than I have during
previous summers
No 90 minutes No Negative Did not work; I eventually called and
was helped.Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.Every day No complaints. Nothing to
suggest. No Positive N/a Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Lengthen the time for locals to
one hour. It's our town.
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Free 2 hour parking for locals
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.2-4 days per week
would be nice not to have to scan
anything as i have to do that at the
library and sometime there are no
spots
thanks you for
making this available,
i hope you continue
next year
made it easier to go to
the library which is all i
really do
Yes 30 minutes No Negative
had to call you as i it would not let
me finish on line and i have no way
to scan anything.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
The permit should be an hour. It
is too busy to accomplish what I
needed most of the time in 30
minutes.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I would like to be able to use the
same permit that I received this
year. I’m wondering whether there
is a good reason for residents to
re-apply each year and receive a
new sticker. It seems likely that
many would be the same each
year. Would rather not have to
remove, etc.
This permit helped me
one time so far, when I
needed to go to the
library for a short time.
An hour would be nice. 90 minutes Yes Positive
Positive other than registration
seemed to be going thru two
different entities. When I was done, I
couldn’t tell for sure that it was
complete. Also I was wondering
whether the thirty minutes free would
add a half hour to the paid time.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Longer free times for locals, or
better yet just free parking for
locals. We live here, work here,
shouldn't have to pay to park to
eat dinner or shop. We basically
refuse to pay to park so didn't go
to those businesses where we
would have to. Great for the
outlying businesses I guess.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Make it easier for residents to get
permits that are for longer lengths
of time.
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program The system works comfortably for my wife and me.Yes, I found a permit that fit
my needs well.Fewer than 2 days per week None that come to my mind. It
works great for my wife & me.
Thank you for
creating this 30 min
program for
residents.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
continue 30 minute free parking for locals Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Continue 30 free parking permit
for locals.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Negative
I just received a past due bill for $80.
I called Car Park and got the
problem resolved. Leanne said two
accounts were created under my
license.....I didn't create 2 accounts
Above Average
2021 Parking
Permit Survey 8/6/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.2-4 days per week Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Unsure
Visitors make things difficult all
summer. 30 minute parking for
residents seems very
unnecessary.
I came downtown less
than I have during
previous summers
Usually have guests with me,
so needed the paid parking
choice.
Yes Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week No changes needed
I appreciate being
able to park
downtown when I
need to. I have not
had to search for a
parking space this
summer
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Locals to have at least 1 hour of
parking. With all the traffic and
crowds it’s hard to get anything
done in 30 minutes.
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
More free parking spaces Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month I don’t know
Would like the free
permit charge from
half hour to 1 hour.
I came downtown more
often than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
See page 1 for suggestions Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Absolutely needs to offer a longer
time frame. Given visitors and
town traffic, it’s difficult to even
run an errand and return to your
car in 30 minutes.
Perhaps creating a
dedicated parking lot
just for use by town
residents.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Try to avoid. 30 minutes is pretty
useless. Not long enough.
I would like to see at least a 2-
hour permit for EP residents. This
is our home. We pay taxes to city.
This permit system has taken
away our access and makes EP a
poorer place to live.
I came downtown less
than I have during
previous summers
No Two hours No Negative Took a lot of time to do.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Extend the residential time to
about 90 minutes. 30 minutes is
too short to go downtown to eat
out.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
Page 59
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Downtown stories get very little of our business
anymore even though we moved to Estes Park for the
fun of the stories, the crowds and the relax atmosphere
of this former “unique” town. The uniqueness is gone,
thanks to you in the Estes Park government who are
enjoying the pay raises.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
My wife and I moved from Tokyo
Japan to Estes Park because of
the fun in the past visiting Estes
Park and being able to enjoy the
downtown area. Now as
residents we don’t visit the stories
much because we have to pay for
parking, if we want to stay longer
than 30 minutes or walk a
distance. Even going to the post
office sometimes it takes longer
than 30 minutes so we head to
Loveland. Wondering if the
mayor and her council members
have the same problem?
I came downtown less
than I have during
previous summers
No
Two plus hours.
We just don’t spend
much time in the
downtown area
anymore because
of the parking fees.
Thirty minutes is
crazy for residents.
No Negative
It was hard to get the right
information. I eventually had to call to
request the 30 minute permit.
Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Locals should get unlimited free
parking
Free parking for
locals!
I came downtown less
than I have during
previous summers
No Unlimited free No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
You send this survey too quickly after one applies for
the 30-min. permit. I haven't even received mine yet,
and you're asking me to comment on how the permit is
affecting my behavior.
No, I did register for a
permit; however, it did not fit
my needs.
I have not yet received the permit, so
have no data.Longer than 30 minutes.
I will be coming
downtown less than in
previous summers.
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
eliminate this
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Eliminate the need for locals and
for our visitors who more than pay
for what they get
Eliminate this
ridiculous added
expense
I came downtown less
than I have during
previous summers
No
No limit. My son
and his wife have 2
small children, they
now are thinking of
moving
No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.1 day a week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
I am handicap so for me I don't have to worry about the
free 30 minutes but my Husband does. Most of the
time he doesn't need much longer than 30-45 minutes
but sometimes he does.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I don't feel 30 minutes is enough
time for those of us who LIVE
here in Estes, enough time to run
to town & do any downtown
shopping we want to do. I think
doing something like charging $5-
$10 for a yearly pass would be a
much better solution. Most us
probably don't even go to town
weekly especially in the summer
but, you can't Park for 30 minutes
& get into one store & back to you
vehicle in 30 minutes EXCEPT
MAYBE the Post Office IF its
NOT busy.
I came downtown less
than I have during
previous summers
No
At LEAST 2 hrs to
give us options or a
yearly rate.
Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week No limit for locals to park
I came downtown less
than I have during
previous summers
No No limit Yes Negative
I am not very good with cell phone
technology I would rather have
applied in person or via mail
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I don't come to town as often as I use to because of the
30 minutes.
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week The local 30 minute needs to be
at least an hour
Do we really need to
have paid parking ?
It gives the tourist a
bad feeling about the
town.
30 minutes is not long
enough. Need at least an
hour.
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used 2-4 days per week Haven’t had it long
enough to comment Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
If a local has to walk a distance from the parked car to
run a ‘quick’ errand, the 30 minutes is just not enough. I
can’t get to where I need to be and back in 30 minutes.
If the service I’m wanting is a massage, there’s no hope
of a 30 minutes local permit allowing for me to have that
service ‘ever’. So even an hour is not enough.
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
We need a dedicated space that
tourists are not allowed to use in
front or near the post office. Even
if it states 30 minute parking,
there are tourists who will spend
all day in those spaces and then
there’s no place for locals to park
to get their mail. So maybe better
enforcement is the answer.
Regardless ‘locals only’ parking
would be an idea….full time.
I don’t shop as much as I
used to. I don’t (am not
able to) pick up my mail.
I don’t enjoy downtown
and park walks like I
used to.
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
More unpermitted spaces at the
post office
Since the stickers
are only good for one
year, make renewal
automatic or at least
send a reminder
email during the
winter for 2022
stickers.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Negative
Although I had requested the permit
several months ago, per instructions
published in the newspaper, my
permit stickers had not arrived
before memorial day. But I was able
to pick up the stickers in person.
Then a second set of stickers came
in the mail a few weeks after
memorial day.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
drop the parking program.Somewhat, I found a permit
that mostly fit my needs.Unsure
Only enforce parking during the
summer season - the traffic
problem isn't bad enough to
justify it year round.
I doubt the parking
will ever pay for itself.
I think it was a bad,
unnecessary idea.
Paid parking plus the
Loop will drive
vulnerable merchants
out and make local
residents frustrated
for no good reason.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month One hour free
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week I would like to see the permit
extended from 30 to 60 minutes.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week It's very difficult for a local to pick
up a library book.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
The 30 minute limit is a bit short
on some occasions . One hour
would better if that were possible.
I came downtown less
than I have during
previous summers
Most of the time it is plenty.
Occasionally errands can
push the 30 minute limit.
1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Half an hour does not give enough time if a local wants
to dine downtown
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Since I avoid downtown during
the summer, I've not had much
experience this summer with the
program
This permit did not
change my parking
behavior at all
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
1 hour is necessary for errands (post office, library,
etc.) I’ve decreased (pretty much stopped) shopping
and eating in the downtown area.
No, I did register for a
permit; however, it did not fit
my needs.
Free permit; 4-5 times/week
As a local, it’s discouraged my
use of downtown and
shopping/eating locally
The 30 minutes free
for locals is not long
enough. Consider
one hour (post office,
library, waiting for
take out… etc.)
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Maybe longer than 30 minutes?
I worked downtown in
2019, didn't go there last
year (Covid) so hard to
compare
Sometimes 1 hour No Positive Outstanding
Page 60
2021 Parking
Permit Survey 8/6/2021 Business Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.5+ days per week Not having it.
Stop doing pay to
park. It’s a pain for
ALL locals and
workers especially.
I came downtown less
than I have during
previous summers
No Two hours No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Perhaps an option for locals to
pay a fixed annual fee like $50 (or
more) that would allow locals to
park downtown during the
summer.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month Get rid of it. Just make the
parking garage a paid service.
I came downtown less
than I have during
previous summers
No Two hours No Negative
I don't patron downtown anymore,
because anything I want to do there
is beyond 30 minutes in duration.
No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
To see the paid & permit parking
discontinued. This is not
downtown Denver OR Boulder. I
think I does a big disservice to our
community and the visitors who
would like to spend their time and
money in our quaint town. I don’t
know who’s hair brained idea it
was to implement paid & permit
parking. I’ll go down the hill. If you
are trying to get people to stay out
of our town, your plan is working.
I came downtown less
than I have during
previous summers
No No paid or permit
parking. No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
At 85, my downtown visitations,
especially in summer, are very
limited. My general feeling is that
the timed-permits for RMNP
spread the downtown parking
more uniformly throughout the
hour of the day. Perhaps it cut
down on total visitation for both
the Park and the Town. I
anxiously await the figures come
year's end. The free spaces for
PO, Library, et al, seemed
adequate.
I came downtown more
often than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Longer parking times for locals
please
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Go to a full hour.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Support the program Somewhat, I found a permit
that mostly fit my needs.Haven't used it yet Seems OK
The young man who
helped me was very
nice and helpful.
Sorry I can't
remember his name.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
I tried to get downtown and in
and out before 10 a.m.1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Give us more than 30 minutes!!!!!Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Give locals more than 30 minutes
free. There are times when you
cannot find a spot on the side of
town you need to be on and then
you have to park and walk and
can't get your errand done and
get back in time.
Give locals more
than 30 minutes free -
as I said above, there
are times when you
can not find a spot
on the side of town
you have an errand
on and then you have
to park where ever
and walk and you
don't get your errand
done on time and get
back on time to your
car. Need more than
30 minutes!
I came downtown less
than I have during
previous summers
No 1 hour Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I think the program was
successful. I could find a parking
spot easily this summer for my 30
minutes
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Local freedom! How much is this seasonal program
costing the taxpayers???? With Year around staff!!!!
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Local freedom!
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Yes, I found a permit that fit
my needs well.Unsure
Don’t believe that paid parking is
necessary. Had had negative
responses from people I know in
other towns.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Go back to all free parking and consider all the money
the town put into this mess a loss!
No, I did register for a
permit; however, it did not fit
my needs.
Never. The 1/2 hour time limit was
too short for our use.
Eliminate the program! It puts
visitors in bad moods, and causes
merchants to lose business.
Get rid of the
program!
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Misc Yes, I found a permit that fit
my needs well.2-4 days per week
Better enforcement of the
restrictions of large trailers and
RV's that take multiple car slots
I came downtown more
often than I have during
previous summers
worked everywhere except the
post office where service is
often slow.
30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Increase the local 30 minute
permit to 1 hour. Have several
free spots at the post office.
I came downtown less
than I have during
previous summers
No 1 hour No Negative
I had clicked I wanted the local 30
minute free, but somehow, ended up
with all the other types to complete.
Had to start over and finally called
the office.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
One hour would be great to have time for a meal!!!Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
It is great to have the permit but it
would be so nice to have a one
hour permit so that we would have
time to eat lunch!!
I came downtown more
often than I have during
previous summers
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Fewer than 2 days per month
This permit did not
change my parking
behavior at all
No Two hours No Positive
I did not have a
customer service
interaction
Page 61
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
I am seriously appreciating the parking garage these
days. I especially enjoy it for when I attend the farmers’
markets. I really appreciate that the garage is free. The
shuttle drivers are very professional, very welcoming,
and are very safe. I enjoy using that service very much.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
With the visitor crowds in town
this summer, I quickly realized the
only thing I could accomplish in
under 30 minutes was to go pick
up my mail. I have been parking
in the garage and using the
shuttle for all other town
business. That being said, even
with the paid parking, it has still
been exceptionally busy in town
this summer. I still don’t think
that many visitors are using the
garage.
There has been a lot
of blatant disregard
for rules and laws in
EP by visitors this
summer. I have
witnessed a lot of
scary speeding on
busy Elkhorn, blatant
jaywalking mid block
that forces traffic to
come to a standstill,
disrespect for
business owners that
request masking by
unvaccinated
persons, dog fights
on sidewalks
involving pets on too
long of leashes for
them to be under
good owner control,
etc. I guess people
are just angry, rude,
and inconsiderate a
lot in today’s culture.
To me, the issue isn’t
the volume of visitors
in town, but the
defiance of more
than a few of them.
We have had really
high visitor volume in
the summer on
I came downtown less
than I have during
previous summers
Sometimes 45 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Residents should be able to
receive free permit allowing for 4-
5 hours of parking. The permit
should be non-transferable and
allowed to only be used with up to
two vehicles.
The new parking requirements
have lead to several instances of
us choosing to not dine downtown
or make purchases from local
shops. With as busy as it gets,
thirty minutes is frequently not
enough time to park, make it to
the business, purchases the
product, and return to the car. As
a result local businesses lost
revenue and the city lost sales tax
income, and ironically gained no
additional money from the
parking. Residents already pay a
sufficient amount in local taxes to
cover the cost of a parking spot -
we should not need to pay more
to enjoy our home town.
I came downtown less
than I have during
previous summers
No
4 hours for an
evening at local
restaurants
(typically because
of the wait)
No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Need dedicated employee parking. Possibly Big Horn
and Library or parking structure.
Yes, I found a permit that fit
my needs well.2-4 days per week
Expanded to 50% and 25% more
each year till 100% of the
dedicated parking is included
Very few complaints
from our visitors. I
will be encouraged if
the parking structure
counts rose
dramatically
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Parking permit for residence
should be unlimited. It should not
be restricted by time.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week None
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Change to one hour or longer we
like to support our local business
and 30 minutes doe not fit.
I came downtown more
often than I have during
previous summers
No 90 minutes No Negative
30 Minutes does not give you
enough time to walk to a local
business and back to your vehicle it
should be at least an hour.
Above Average
2021 Parking
Permit Survey 8/6/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.None 2 hours
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
When I first saw all the different lots and times I thought
it may be a nightware; however, I found the lots that fit
my needs (1hr+ free) and simple park there. So far I
have had no problems finding spaces. If I do, I will
simple eat downtown less.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I usually go downtown
infrequently but when I do it is to
eat and 30 minutes in not enough.
I have yet to use my new permit,
as instead I simply drive around
until a longer period free lot
becomes available.
I would like local free
to allow for an hour
for lungh, but so far I
have had no problem
finding an 1hr+ free
lot to park in for luch.
This permit did not
change my parking
behavior at all
No 1 hour No Neutral
I was initially confused by having to
click "buy" (or something) in order to
get a free permit, so I got mine via
email. I see that this has already
been changed.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Have not had a chance to use yet
Extend, from 30 minutes to 2
hours, make the process simpler.
Going to Town Hall was by far the
easist solution.
If we received a
permit this year, I
think Estes should
just send permanent
residents a new
sticker next April &
not have to re-apply.
No Two hours No Neutral
Applied, letter came & no stickers.
After several emails & phone calls &
talking to someone at the Farmers
Market finally received an email to
come to Town Hall to get our
stickers. This took almost 7 weeks.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Increase local free time to greater
than 30 minutes.
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Very thankful to have this permit :)Yes, I found a permit that fit
my needs well.2-4 days per week
It was confusing online to get the
permit. Only when I talked with
Matt, I got what i needed.
Please make the
online applying
process easier.
Thank you. I am very
thankful, the locals
can have a little
break!
I came downtown more
often than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Easier to get Still haven't received
it weeks later
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Negative I never received it Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Really hard on tourists
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days-different lots Tourists need free parking
everywhere
very Unfriendly EP
to hot, tired tourists
I came downtown less
than I have during
previous summers
No Free for everyone No Positive Outstanding
Page 62
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I would like to see a 1 hr local
permit I find that 30 min is not
enough time to park, shop and
complete my transactions. I also
like to walk the river walk from the
water wheel to the lake but 30 min
is not enough time for that and
the free parking fills up fast.
I would like to thank
you for considering
the locals who live,
work and shop in
Estes. It was a nice
to know that we don’t
have to pay every
time we go to town.
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Negative
Confusing signage/
communication
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
I have people come in my shop
every day asking how to pay.
There needs to be better signs.
The paid parking
system has affected
the businesses in a
negative way by
taking away money
that would have been
spent in local shops.
Many people see
there is paid parking
and just leave
instead of parking.
The program should
be abolished.
This permit did not
change my parking
behavior at all
No No Negative
The site is confusing. I have also
recently tried to add another vehicle
for a new employee and am not able
to. As soon as I try to add another
vehicle it jumps back to the log in
screen.
Average
2021 Parking
Permit Survey 8/6/2021 Local Negative Confusing signage/
communication
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month I am clueless where I can park
Itis all very
confusing
This permit did not
change my parking
behavior at all
30 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
give the locals one hour of free
parking ... I can only get to the
library and the post office with 30
min. would like to shop as well
without rushing myself AND the
retailer. thank you.
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
How about an hour instead of 30
minutes? Difficult to get anything
done in 30 minutes!
I came downtown less
than I have during
previous summers
No 1 hour No Negative
It was not intuitive how to work
through the application, and
confusing about the process of
providing the required documents
(seemed like different instructions at
different times in the process.)
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
See my answers on page 1 of 2. Bottom line: Ditch paid
parking.
No, I did register for a
permit; however, it did not fit
my needs.
Twice, I've parked at the post office.
The only other time I've parked
downtown, I used a free space at the
visitor center. Here's hoping you
have more questions about this,
because I have more to say!
Suggestions?
(1) Get rid of paid parking! People
quickly figure out how and when
to find spaces.
(2) If the income from paid
parking - and the politics of it -
cause our betters to quail from
the idea of ditching it, then at a
minimum extend to three or four
or five hours the time allowed for
people who live in the Estes
Valley, the Tahosa Valley,
Pinewood Springs, and
Allenspark. Better yet, exempt
people who live here from paid
parking entirely. You are trying to
solve tourist-parking problems on
the backs of your neighbors - who
live and work here, who pay taxes
here, who love and protect our
mountain home. If "we're all in
this together," treat us like it.
Thirty minutes is ridiculous. Who
can eat a meal in thirty minutes,
or frame a painting at Alpenglow,
or select quilts at Colorado
Homestead, or even take a
downtown stroll?
I hate to hate, so I'll
just say that I
thoroughly DISLIKE
your new paid
parking system!
My wife and I have
enjoyed downtown
shopping, eating,
and listening to
music OFTEN over
the years; but this
year we have
shopped downtown
only twice. The first
time, during a family
visit, required a long
walk from a free
space at the Visitor
Center. At the end of
that three-hour
shopping tour, my
wife's ankles hurt
intensely from
walking so far. The
second time,
yesterday, my wife
and a Texas guest
cut short a brief
browse downtown in
order not to exceed
our 30-minute limit.
No, "the 2021 parking
permit offerings" did not
fit our family's needs!
Thirty minutes is too
often not even enough
time to mail a package.
Not wanting to pay to
park in our own town,
everyone in our family
has avoided downtown
shopping and activities.
Very disappointing! We
used to come downtown
several times a week.
Now nearly never.
You're kidding, right? "Quick
errands" is an unworthy goal,
and impractical besides.. How
about instead welcoming your
neighbors - for errands,
shopping, strolling, music,
relishing our own hometown?
All day. No Negative
The online application was unclear at
points. I had to email the parking
gurus to figure out whether I did it
right. Turns out I did, but it was
guesswork. The fellow who called
me back, however, was upbeat and
helpful.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
We would like to eat at moms Rosa's and 30 minutes is
not enough
Otherwise I use it at the library and 30 minutes is
enough
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week I'm amazed at how well it is
working
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I’m not sure yet. I don’t like it but
I understand why you’re doing it.
Probably 2 hr parking would be
ideal for older people during day
time according to my husband
I came downtown less
than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week First summer here Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
This situation is a "mess" for the local residents. Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I do not shop downtown anymore
as 30 min. is not enough to allow
me to even buy a birthday present
or clothing/shoes that we might
need. We do not eat out. I now
shop in the "valley" as it's also
easier to get groceries there
rather than Safeway here. Our
town is not serving the local
population anymore. It's all about
attracting tourists/visitors. I'm
kind of sick and tired of it all!
Way too many people here!!
See above statement
under
"improvements".
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Would like to buy things (food, gifts) at the local
businesses, but now I just don't, I go to Loveland
because it's too confusing in Estes Park.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month Thanks for what
you're doing.
I came downtown less
than I have during
previous summers
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I refuse to pay for more time. I just told all my local
businesses you won’t see me until October. I hope they
say something to the town. There is an a reason in the
world locals can’t get a free permit.
No, I did register for a
permit; however, it did not fit
my needs.
30 minutes doesn’t give you the time
to do anything. Now I can’t even find
a parking place at the post office. If
you need to run into a shop or
restaurant really fast it always takes
more than 30 minutes. I think local
should get a free permit for parking.
And please don’t do this year round
I just refuse to go into town. I’ve
had to run into a couple of places
unfortunately. But I’ve told all the
local businesses I won’t come in
there until this is over. And
everyone I know feels the same
way. I know they get all the tourist
business. But I hope they know
the locals aren’t happy about this.
I would like to see a free permit
for the locals for the summer.
30 minutes doesn’t
give you the time to
do anything. Now I
can’t even find a
parking place at the
post office. If you
need to run into a
shop or restaurant
really fast it always
takes more than 30
minutes. I think local
should get a free
permit for parking.
And please don’t do
this year round
I came downtown less
than I have during
previous summers
No Two hours No Negative
Well the first time I tried to do it they
wanted a credit card which I refused
to do it. Then a few months later I
jump through all the hoops including
scanning documents in which I think
is ridiculous. We should be able to
walk into an office in town and get
the permit. Especially when the guy
in charge of it is sitting in an office in
town.
Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Permit for longer than 30 minutes
for residents.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
Page 63
2021 Parking
Permit Survey 8/6/2021 Business Neutral Enforcement Stop letting people run their businesses out of a public
parking and taking up parking spaces.
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes Yes Neutral Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues Did not purchase
permit/Never used Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No 90 minutes No Negative Just took too long to get an answer
back Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Eliminate paid parking and
parking permits.
This permit did not
change my parking
behavior at all
Yes 1 hour No Negative It was difficult.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Local time period increased
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive Average
2021 Parking
Permit Survey 8/6/2021 Local Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week my free parking pass has
not arrived Yes 30 minutes No Negative
it asked for physical address then
sent the free pass to the physical
address nover asked me for my
mailing address and I still have not
got my free parking pass
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Please offer a free 2 hour permit
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Id like to see a convenient locals
permit only lot. Id pay more for an
annual resident pass. And id
shop downtown more.
Its a start
This permit did not
change my parking
behavior at all
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
The current system works well for
me. Most times I'm in town
before 10am so only occasionally
need to use the 30-minute free
sticker.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Because of Covid, we did not come downtown to eat out
as we usually would. This would require closer to the
90 minute time.
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week 60 mins instead of 30
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week At least an hour parking for locals
daily
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
The main issue I noticed was with signage. For
example, signs did not indicate the paid parking hours;
they did not mention the pay stations where you could
pay with credit card or cash.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
met my needs as long as there is
no increase in the areas with
restricted (paid) parking.
What was the
purpose of instituting
paid parking. My
understanding is that
the town actually
gets very litte of the
revenue generated.
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Parking is the issue! Perhaps a FREE shuttle from the
parking garage would help and inspire Moms and Dads
with smaller children to get into the downtown Estes
Park area. They are the ones that spend more because
of a special trip up or a vacation.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
For locals, 30 minutes is just not
enough time to park, walk, shop
and get back to the car. Locals
are the folks that use the town
and shops all of the year and they
need a better time break.
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Support the program Please keep the library reserved parking - it is super
useful to be able to pick up books.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Really appreciated
the library reserved
parking - it made a
quick trip to pick up
books possible.
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Local permits would be a lot
better at 60 minutes rather than
30 minutes.
Coverings over the
kiosks so we don't
get wet and
overheated while
trying to enter our
info would be
appreciated. There
can be a long wait
since many visitors
need time to figure
out the instructions.
I did the first time.
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Has prevented lots of fulltime residents from going to
downtown businesses and restaurants
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer local resident parking time
Talked to out of town
tourists … those who
had been coming for
years did not like it
….. some had
physical limitations
and could not use
the parking garage
I came downtown less
than I have during
previous summers
No Two hours No Negative Have a local phone number No Opinion
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Given locations of available parking, 30 minutes is too
short. 45-60 would be better.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Automatic renewal Delivery via EP
USPS is very slow
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
none Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week no suggestions none
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral Confusing signage/
communication
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Better communication about the
local permit process and payment
- separate it out so it's not
confusing about how to pay (not
pay).
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
An easy way to re-up without
having to fill out paperwork… or
get new passes.
I came downtown more
often than I have during
previous summers
45 to 60 would be more
helpful 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Longer time maybe hour. By the
time you park and walk to store 30
min is gone to get a watch
repaired or buy something
quickly.
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive Outstanding
He answered all my
questions and told me
when to expect
parking permit
Page 64
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.
If it’s a paid parking area, I won’t use
it. Delete it
I came downtown less
than I have during
previous summers
Probably won’t ever use it 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
30 minutes free parking is not
long enough. Can’t go downtown
to eat lunch in that amount of
time. Some people cannot walk
from parking garage to downtown.
I understand the
need to have paid
parking but it has
presented limitations
to locals.
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Unsure 1 Hour at least
Drop paid parking.
Residents and
visitors complaining!
You have created a
hostile environment,
What is the
purpose?
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
30 minutes isn’t very long to run
more than a single errand.
Increasing to 60 or 90 minutes
would help. We park at the ramp
if we need more time, but many
people can’t walk so far.
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month a long enough time to attend a
library storytime
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Make it 1-hour free instead of just
30 minutes to allow time to get a
haircut or eat out.
I parked fewer than 2
days per week
because 30 minutes
is not enough time
unless you're just
getting take out food.
One hour free would
be better.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Longer permit times for the local
free parking pass, at least an
hour, or two. It doesn't encourage
the support of many local
businesses where the business
might take longer than 30
minutes.
It took away the concern
of having to try to figure
out where to park and
where not to park,
however as I mentioned
before, 30 minutes is not
enough to conduct many
types of business,
especially during busy
summer months.
No 90 minutes No Negative
It was unclear if the form was
submitted, or what proof of residency
I needed to provide to submit it, so I
ended up having to call the office
and get help anyway.
Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive
Local permit needs
to be more than 30
mins
Sometimes the PO takes more than 30 min.Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Make the process clearer.
This permit did not
change my parking
behavior at all
No 1 hour No Positive The instructions were not very clear.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used 2-4 days per week
This permit did not
change my parking
behavior at all
No 90 minutes Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive No Opinion
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
If the goal is to keep locals out of downtown during the
summer, then this permit, as is, is a good thing. But if
we do want locals to be downtown, then I would
suggest lengthening the amount of time that is allowed.
My daughter and I used to spend hours exploring the
knoll willows area. We don't do that anymore.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
I would like for library parking to
allow longer limits for those
genuinely using the library. For
instance, when I'd take my
daughter to the library, we used to
regularly stay an hour and a half
or longer. Leisurely browsing,
maybe reading a few out loud,
using the bathroom, requesting
books at the terminal. Now I have
to rush her in, find books quickly,
check out and hurry to our car,
hoping we didn't get a ticket (she
is six and seems to take a long
time to do everything). We used
McGregor avenue last time, but it
did mean loading up my hiking
backpack with about 30 lbs of
books for the walk.
If there were more
free parking or some
kind of validation
system, I would
patronize the local
businesses more.
I'm not sure if we
need that during the
summer but it would
certainly encourage
me to spend my
money locally. The
other day, I decided
not to eat at a
downtown restaurant
because I didn't want
to deal with paid
parking.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week 1 hour instead of 30 minutes
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Mainly more signage for visitors to
use the shuttle & parking garage
& to see more shuttles year round
to help with parking used less &
people drive their own cars less
around town.
It changed what I was
anticipating since this
was the first time for paid
parking. Running
errands downtown I did
not have to think about
not running them since I
had a permit.
Sometimes 30-45 min No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
30 minutes free for residents is
too short. I recommend
increasing it to 60 minutes.
I came downtown less
than I have during
previous summers
No 1 hour Yes Negative I could not figure out how to add my
wife as a driver.
I did not have a
customer service
interaction
I tried several time,
following the
instructions, to add
another driver. I could
not get it done.
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer time limit
I avoid downtown as
much as I can.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Negative
Local permit needs
to be more than 30
mins
Thank you for this opportunity.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Seasonal pass for locals.
Park in non-fee areas or
stay out of town. Sometimes
Investing in dine in
restaurants:
sometimes it takes
longer given the
seasonal population
increase
No Neutral Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Smoother online permit
registration
I came downtown more
often than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues none Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I don't understand how to pay if I
need to be in a spot more than 30
minutes
none
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes Two hours No Positive Outstanding
Page 65
2021 Parking
Permit Survey 8/6/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week I would like to have enough time
to eat at a restaurant
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Maybe just a little more clarity
around getting the local pass,
how long it'd take to actually get it
in the mail... while our PO is not
the best, I had to call because we
thought it was lost when in fact, I
guess the delay wad on your end.
It wasn't as bad as I
thought it might be.
It was weird for
people to have to pay
to come hear the
village band play at
Performance Park,
though.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
change the 30 minute permit to
60-90 minutes so locals actually
have time to run a few errands
downtown
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
30 minutes can be tight at the
post office. I think an hour is
reasonable.
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week A full hour would give me time to
do some shopping downtown.
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.2-4 days per week Auto Renewal would be helpful!
The website was
confusing and not
easy to navigate.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/6/2021 Local Neutral N/A Did not purchase
permit/Never used Zero. Used free parking
Didn’t complete the
process . Never
needed the permit
Didn’t purchade No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Positive
Businesses/
employees should
not have to pay for
parking
i didnt use more time because i have the other permit Yes, I found a permit that fit
my needs well.5+ days per week employees to not have to pay for
parking while at work
This permit did not
change my parking
behavior at all
No Two hours No Negative it was hard to navigate and not user
friendly Below Average took awhile to respond
to emails
2021 Parking
Permit Survey 8/7/2021 Local Positive Misc Yes, I found a permit that fit
my needs well.5+ days per week
It would be helpful to have the
ability to purchase an overnight
guest pass when friends come to
stay for short visits to our home.
Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I feel sorry for the local restaurant owners and esp.
Park Theater owner for local traffic crackdowns. Only
reason that I personally have not had to pay for
additional parking time is that I can walk from my
“overnight resident spot”. Eg. I live a 2-minute walk to
Park Theater. However when I get older, the 30 minute
program would stop me from walking to all the
downtown restaurants that I currently do.
Yes, I found a permit that fit
my needs well.5+ days per week Happy…
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Business Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
Locals need more than a 30
minute parking pass option. You
cannot dine in at a restaurant or
shop more than one store in 30
minutes. Especially in the peak of
tourist season.
I came downtown less
than I have during
previous summers
No 3 hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Did not purchase
permit/Never used None
This permit did not
change my parking
behavior at all
Never used 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Cancel it. Cancel it
I came downtown less
than I have during
previous summers
No Two hours Neutral Above Average
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Needs to be an hour 30 minutes
is not enough time
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week I think locals need 1 hour instead
of 30 minutes free.
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Extend time to one hour.
I came downtown less
than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Unknown Positive Technical issues No Yes, I found a permit that fit
my needs well.Fewer than 2 days per week No suggestion
Am I supposed to get
a sticker or some
form of identity?
This permit did not
change my parking
behavior at all
Yes 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Local residents are given 1-2
hours free parking. You can’t get
much done with 30 min free, so it
stops me from shopping in town.
Increase the 30 min
free local parking
time.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Visitors and/or
locals should not
have to pay for
parking
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Local permit should allow more
than 30 minutes. Cannot have a
meal or patronize businesses in
under 30 minutes.
extend time for local
permits
This permit did not
change my parking
behavior at all
No Unlimited No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Local permit should be at least an
hour. With crowds in summer it,s
hard to get anything done in less
than 30 minutes.
I would like to see
data on how much
money is being taken
in versus how much
it is costing . I have
avoided downtown
more than in this
past summers.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Never
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Very limited parking options
available for EP resident. I no
longer can comfortably dine with
friends without using paid
parking. A massage? We’ll, even
that costs more now that I must
find and pay for appropriate
parking. I do not see how the paid
parking is an advantage to the
town and among residents it is
not viewed favorably and keeps
us away from supporting our local
businesses .
Please do away with
this limiting and
unpopular method of
parking!
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 45 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Misc
My concerns are related to the garage. Since we're now
charging for parking downtown more people park in the
garage and entering and exiting has become
congested. Why is the second entrance/exit always
chained off? With one entrance, getting in and out
borders on dangerous
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
Page 66
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Better announcement of it being
available
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Get rid of the program. In my opinion it leaves an
impression that we are trying to squeeze every penny
out of visitors. I understand pushing people to the
parking garage but fail to see how limiting people’s time
downtown creates a good lasting impression which I
would hope is our goal.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week For the program to go away.
I came downtown less
than I have during
previous summers
No Two hours No Neutral Above Average
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Locals should be able to have
more than just 30 minute free
parking in their own town. Ideally,
it would be for unlimited time.
I dislike the paid
parking in general
and find it massively
inconvenient. It
makes me want to
avoid downtown
altogether.
I came downtown less
than I have during
previous summers
Sometimes Two hours, or all
day No Negative The website was poorly constructed
and somewhat confusing
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week 60-90 minutes would be better
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Neutral Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive Technical issues I have heard people saying they had to leave a meal
twice to pay more
Yes, I found a permit that fit
my needs well.DIDN’T NEED TO USE IT.
WE HAD
PROBLEMS
GETTING OUR
PERMIT, EVEN
WHEN IT WAS
MAILED TO US
TWICE WE NEVER
GOT IT. MATT
WENT OIT OF HIS
WAY TO GET OUR
PERMITS TO US.
This permit did not
change my parking
behavior at all
If I go downtown it is NEVER
for just for an hour. Same with
my family.
90 minutes Yes Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month one hour free rather than 30
minutes
I came downtown less
than I have during
previous summers
No 1 hour No Negative process was not easy
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Better signage and information
provided in hopes that visitors will
rely less on the employees of
local businesses for information
about parking.
I ride to work in a bike
90% or the time. But in
times when I was driving,
the permit was helpful
I think the time limit confuses
a lot of motorists. As an
employee of a local business
many people asked me about
the rules and time limits, and
having not been given any of
that info, it was hard to answer
those questions.
1 hour No Neutral Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
longer time for local parking
permits. Maybe an exemption for
veterans?
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Having the 30 Minute pass is
great for my use. If I need a
longer time frame, don’t mind
paying the $2 hour fee. Great
idea for the Town improvement
projects! Have noticed that our
visitors are used to doing this in
other cities. Plenty of free parking
areas around too. And is
definitely a plus for our parking
garage & shuttles! We have lots
of activities going on! See lots of
happy faces enjoying our beautiful
town! Flowers are outstanding!
This permit did not
change my parking
behavior at all
Yes 30 minutes Yes Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Never used a paid lot. My
errands were always 1.5 hr
appts.
No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Did not purchase
permit/Never used None
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
No 90 minutes No Negative Form said it was a monthly fee rather
than a one-time fee Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Locals park free for 90 minutes
so we can eat downtown.
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Extend the time to 1 hour
30 minutes is hardly
long enough to park,
walk to a downtown
store, complete a
purchase, and walk
back to the car
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
eliminate pay parking....influence RMNP to eliminate
time reservations too...
No, I did register for a
permit; however, it did not fit
my needs.
NEVER...I avoid EP Downtown as a
result eliminated
Rid our town of this
parking revenue
greed
I came downtown less
than I have during
previous summers
No eliminate pay
parking No Negative ashamed of money-hungry Estes
Park govt
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
Extend the time to at least an hour of free parking for
locals. There are a lot of us seniors who need more
time as most of the time spent in the 30 minutes is
getting in and out of the car and walking to the venue.
For example, I go to the library alot and it takes at least
an hour to perform that errand.
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Extend the time to at least an hour
of free parking for locals
I came downtown less
than I have during
previous summers
No 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Extended time for locals 1-2
hours
I came downtown less
than I have during
previous summers
No 1 hour No Positive Average
2021 Parking
Permit Survey 8/7/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
I think this system
works really well.
Thank you for all the
time and effort you
put into creating this!
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral Could not find spot Somewhat, I found a permit
that mostly fit my needs.5+ days per week
I would suggest
reserving several
spaces in front of the
post office for Estes
Park permit holders
only!
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Extended time limit for locals. 30
minutes is not always enough
time depending on the
circumstances. As tax paying,
local residents, I feel we deserve
it.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
No 90 minutes No Positive
I did not have a
customer service
interaction
Page 67
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
More free time for locals if you want us to continue to
shop downtown!!!(which we love to do) 30 minutes is
ludicrous .
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Long allowed free time for locals.
30 minutes is not enough.
Paid parking is not
the image Estes Park
should present! It is
not "Estes Park".
Ridiculous
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Did not purchase
permit/Never used Never.
I think the city is paying more for
the parking than they will bring in.
Signage is very confusing.
I did not use downtown
parking.I would like to see 60 minutes. 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.2-4 days per week
Better signage. I have several
visitors that do not know how to
pay for the parking. There needs
to be signs on every row telling
visitors where to go to pay for
parking.
Several customers (I
own a store) have
remarked that they
can't believe the town
is charging to park.
FYI
This permit did not
change my parking
behavior at all
Sometimes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Allow one hour free parking for
locals
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I believe that increasing the 30
minute time would help some. For
those working a shift or more use
of the ramp is good so long as
there is transport from the ramp
to downtown.
Increasing the
number of EV
chargers at the
Ramp might be a
good idea.
The crowds left me not
going downtown except
when I have to. Permits
made short trips
downtown posible.
Sometimes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week See above regarding time.
I wish the time
permitted was 60
minutes versus 30.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.2-4 days per week Clarify where to park.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Make usage clear to all
concerned.
30 minutes is a very
short time for
numerous needs
(meal, hair cut)
I came downtown less
than I have during
previous summers
No 90 minutes No Negative
VERY cumbersome, requiring
multiple contacts to secure. Simplify
process, not requiring the applicant
to make multiple contacts via
email/phone.
Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Change the local free 30 minutes
to a full hour to allow for time to
do more than one downtown
errand at a time, 30 minutes is
tight since you still often have to
walk pretty far to destination.
I often saw visitors
struggling in the post
office parking lot
since they didn't have
good internet service
on their phones and
couldn't figure out
how to pay without
connectivity. Seems
like some sort of
booster may be
needed if there are
no pay kiosks.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week More time
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.None
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Thank you! It seems to be going well, at least for us and
our guests.
Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Usually, but sometimes longer
would be good so you could
park at,say, the post office but
walk to another location that
may stretch beyond the 30
minute limit
1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
New resident to Estes,
moved 4/2020 during
Covid
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
I came downtown less
than I have during
previous summers
No 90 minutes Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week more than 30 mins for locals
This permit did not
change my parking
behavior at all
No 1 hour Yes Negative It was hard to figure out what where
to go to get the local pass.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Clearer signage and free local
parking for longer than 30 mins (1
hour)
I came downtown less
than I have during
previous summers
No 90 minutes Yes Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week free parking for locals
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week I am happy with the current
system.
Thanks for setting up
a good system.New to Estes.Yes
40 minutes might
be better when
shops are busy.
No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Longer parking times for residents would be
appreciated. After all, there should be some perks to
being a resident and providing the financial resources to
make it easier for individuals in the tourism business to
do business.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Longer periods of free parking for
town residents. While 30 minutes
was fine for my needs usually,
some business could easily
require more time. While it is
important to cater to tourist
needs, residents are footing much
of the cost to make it easier for
local businesses to do business.
This permit did not
change my parking
behavior at all
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Misc Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
It was difficult to park
by the Post Office. I
saw many tourists
parking and just
walking off towards
downtown without
paying.
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Somewhat, I found a permit
that mostly fit my needs.5+ days per week Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week I am pleased with the permit.
The permit was a
good idea and it
works satisfactorily
for me.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative Could not find spot
No, I did register for a
permit; however, it did not fit
my needs.
Unsure Still no guarantee of parking spot
at the post office
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Maybe up the parking time limit during the week for
locals since most of us tend to hide out during the busy
peak season weekends anyways!
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Somewhat, I found a permit
that mostly fit my needs.Unsure
This permit did not
change my parking
behavior at all
No 1 hour No Positive Average
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Include park entry times
Thank you for
organizing this
program
Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Unknown Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Business Neutral N/A Somewhat, I found a permit
that mostly fit my needs.5+ days per week Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Locals need free parking. Idaho
Springs does not charge locals to
park. Need that here
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
Page 68
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Our utility bill should be online
and we should not have to scan
and send in. That should be
accessible.
We are not in favor
of the parking permit
system, as it
prevents us from
parking near stores
and we feel it lowers
the accessibility of
downtown for visitors
and therefore their
view of Estes Park.
We are warning our
friends from out-of-
town to avoid Estes
Park next summer.
I came downtown less
than I have during
previous summers
Yes 1 hour No Negative
The form was very not-user friendly.
I had to start over several times. We
never did get the actual decal so had
to go to city hall to ask for it.
Above Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer time for free permit. 60-90
minutes
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I normally ride my bike,
but this permit allowed
me the option to drive
during inclement weather
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Increase from 30 minutes to at least 60 minutes to run
an errand during parking/tourist season.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Increase from 30 minutes to at
least 60 minutes to run an errand
during parking/tourist season.
Increase from 30
minutes to at least 60
minutes to run an
errand during
parking/tourist
season.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Yes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week I would like to see locals allowed
1 hour free parking.
I came downtown less
than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week Abandon paid parking entirely.
The entire paid
parking arrangement
has been a disaster
for the town.
I came downtown less
than I have during
previous summers
Often it is not for the Post
Office or Town Hall business.
Leave at 30 minutes
but don't ticket
locals.
No Negative The online registration process was
not working initially. Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week At least an hour parking for locals
daily
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral Website was a bit cumbersome Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
1 hour 30 minute local pass so
you have time to meet someone
for coffee or go out to a meal in
town.
I've been downtown less
because 30 minutes isn't
enough time and I don't
want to get a ticket
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Extend it for 6 months for
residents without a 30 minute limit
This permit did not
change my parking
behavior at all
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.0
Prefer before pd
parking. Confusing
and difficult. Stations
do not work
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Negative
After registering, the system said my
registration wasn’t complete, but it
actually was.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
Sometimes Two hours Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral Technical issues
It did make easier to find parking if I needed to go to the
post office. A longer time would allow one to have
breakfast or lunch someplace. I didn't know how to stay
longer and pay for the extra time.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
It was nice to have 30 minutes
free and not worry about it.
However, I found the whole
signage and approach that
seemed totally computer focused
very confusing if I had actually
needed to park for more than 30
minutes so I mostly avoided going
downtown unless I had to do so.
I came downtown less
than I have during
previous summers
Mostly, and I avoided anything
that might take longer.90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week None.. Satisfied.No.Neutral Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral N/A Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
So far used once
only for to-go food. I
avoid downtown in
summer.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I would like it to be more clear
how it works. Like if I pay for 2
hours, can I leave my car for an
additional 30 minutes since I have
the local pass? Or does it need to
be used separately?
I am happy with the
paid parking
experience in Estes.
I believe it has
helped make it easier
to find places to park
downtown.
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 90 minutes Yes Positive Above Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week As a resident, I’d like to be able to
park for two hours for free.
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Limiting parking to 30 minutes deters residents from
doing business downtown.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month I would like the local permits to be
for more than 30 minutes per day.
I don't use my local
permit often, but
when I do I would like
more than 30
minuets.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
doesn't the town make enough money on sales tax?
spend less, fire half the town staff, increase the number
of police, cancel all schooling that teaches "inclusivity,
etc." and focus on math, science, English (NOT
SPANISH), American history, and fire all those CRT
aficionados.
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
cancel the program completely
and move the free parking
structure to downtown (tower
theater area)
it takes longer to walk
from a parking space
to the kiosk, then you
have to wait in line
for others - by the
time that is done your
time is up, not
everybody has a
credit card, this is
not friendly for OLD
people and they
spend lots of money.
this is a deterrent to
using the library and
you wonder why kids
are getting dumber.
I came downtown less
than I have during
previous summers
No 90 minutes No Negative
you mailed the sticker, and you know
our post office is laden with
incompetent people, it took more
than a month to get the sticker
Above Average
Page 69
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive Average
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive It was time consuming, but worth the
time.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Business Positive
Local permit needs
to be more than 30
mins
More time for locals to shop & dine. Yes, I found a permit that fit
my needs well.2-4 days per week Free parking for town
volunteers!
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
None - I have not gone downtown
since paid permit - not sure what I
am suppose to do or where to park
send permits and send out
notification that you got
application
not sure never got
permit
I came downtown less
than I have during
previous summers
Have no idea??30 minutes No Negative Never got a permit!
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Misc I usually walk to downtown Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
allow individuals who own
property downtown to purchase
printable permits so they can use
a variety of (rented) vehicles
no. Matt Eisenberg
has been great in
helping me with my
questions and needs.
This permit did not
change my parking
behavior at all
I usually walk, but when I take
my car, I need more than 30
minutes.
90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week This is my first summer
in Estes No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Smoother online permit
registration
I came downtown more
often than I have during
previous summers
Sometimes 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Business Positive
Local permit needs
to be more than 30
mins
More time for locals to shop & dine. Yes, I found a permit that fit
my needs well.2-4 days per week Free parking for town
volunteers!
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
90 minutes would allow for a meal, however good point
that I could pay for the additional 60 minutes. That
works too. I loved being able to pick up my holds at the
Library or a takeout meal from a restaurant.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month I'm looking forward to hearing the
results from this season!
Paid parking makes
sense for Estes
Park. Thanks for
getting this going!
I came downtown less
than I have during
previous summers
Yes 90 minutes No Positive Outstanding Very quick response,
thanks!
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Unsure Increase time from 30 minutes to
at least 60 minutes for locals.
This permit did not
change my parking
behavior at all
No 1 hour Yes Positive Efficient Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Negative
Had to call in to register. Couldn’t
access the “verify” to terms from
Ipad
Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week i was happy with it.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive Confusing signage/
communication
Advertise more clearly that the whole system is only 10-
6. Visitors stopped me (as I walked) to ask me how the
system worked. Actually I’’d rather just lose the system
altogether. Way too complicated!!!!!
Yes, I found a permit that fit
my needs well.5+ days per week
Simplify the registration process.
Like, if you require proof of
residency, collect that info at
initial registration, not thru later
emails. Also, answer more
questions within the sign up
process, like can my 30 minutes
be split among multiple parkings
thru the day? I asked questions
of one of your employees when I
found her off duty at my job.
The variable
messaging signs
about the parking
garage need to say
“Turn left at 2nd
light” and “1/4 mile
ahead on right” —
not the St Vrain
address listed this
year. Keep it simple,
with eyes OFF of
phones!
It made me hurry to
leave, not visit with
friends or enjoy my time
by the river (by the P.O.).
Yes, but that was your
(turnover) goal, not mine. See
previous answer.
1 hour No Positive Average
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Free 3 hour parking for residents
I came downtown less
than I have during
previous summers
No 3 hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Free parking Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Free parking
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/7/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/7/2021 Local Neutral
Local permit needs
to be more than 30
mins
I was able to work within the 30 minute limit but I did
feel rushed. I don't know that I would end up staying in
town longer with an increased time limit but I would feel
much better knowing that I could stay longer if
necessary. Having a two hour limit for local residents
would have little to no impact on parking for out of town
visitors.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
A 30 minute per day parking
permit is not adequate for local
residents. I urge that the local
permit time limit be increased to 2
hours per day. I found that I
didn't need more time to park on
my visits to town so far but things
do happen. I don't expect that an
increased time allotment would
change my habits but I would feel
much more comfortable knowing
that I wouldn't be ticketed if I was
delayed. I don't think that a 2
hour limit for residents would
change the behavior of other
residents either so I don't see a
down side to increasing the limit.
Thank you for the opportunity to
provide input and please consider
my recommendation.
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.2-4 days per week It seems very confusing for our
many visitors
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Consistency may help us learn
the process
This permit did not
change my parking
behavior at all
No 1 hour No Negative
Confused with how to pick the
correct permit. Took Several
attempts and then help.
No Opinion
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
I have paid for the extra time but try to avoid doing so
snd therefore local businesses don’t get my business
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Extended time frame
I don’t support as
many local business
now because of the
limited parking and
half hour isn’t
enough time
I came downtown less
than I have during
previous summers
No Two hours Yes Neutral Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Sometimes Two hours No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
Page 70
2021 Parking
Permit Survey 8/8/2021 Business Negative
Businesses/
employees should
not have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
Businesses & employees should
not be forced to pay for permits.
You are making money off the
lifeblood of the downtown. People
don't feel comfortable walking
alone and businesses have things
to load and unload.
It's ridiculous that the
town is making
money off myself &
my employees.
Women and elderly
do not feel
comfortable walking
alone in the dark to
the far lots. There is
a safety concern.
There should be free
spaces for openers
and closers working
alone, walking alone.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week None Like it. Keep it.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
I feel residents should have
unlimited time. Or at least
significantly more time. 30
minutes actually felt like a slap in
the face to me. Like stay away.
30 minutes turns it into a rush,
there’s no time to eat, and it
discourages us to stay and enjoy
the city we live in. It totally made
me stay away. I did shop for some
gifts but rushed rushed rushed.
That’s not how it supposed to be
and I want to support local
businesses. Keep residents free
and charge visitors. Seems like it
would be easier on your end too
to not have to monitor the resident
stickers/parking times.
I came downtown less
than I have during
previous summers
No Unlimited. Or at
least 3-4 hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Misc
The parking kiosk at the post office is next to the drive
up mailboxes. I have often pulled up to the mailboxes to
find people in front of the boxes while standing in line
for the kiosk. Perhaps move it to a different location.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Positive
Website can be confusing. I had to
email back and forth with someone
several times to get my questions
answered making sure I was getting
the correct permit, cost of the permit,
what lots the permit was good for,
etc
Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week
Eliminate the program all together
except give financial
consideration to folks that park at
visitors center and event center.
no. could not do
downtown business
w/i 30 minutes.
moved shopping trips
down the canyon.
I came downtown less
than I have during
previous summers
No Two hours No Negative
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral I called and registered verbally. Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Negative
Three vehicles registered at my
home address was insufficient proof
of residency.
Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Get rid of paid parking!
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week A resident sticker with no time
limits
I came downtown less
than I have during
previous summers
No 3 hours No Neutral Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Neutral Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used Non yet Longer than 30 mins for locals I don’t park downtown No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Increase the amount of time.
Just need to increase
the amount of time to
at least 2 hours.
I came downtown less
than I have during
previous summers
No Two hours No Neutral Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
60 Would be better 1 hour Yes Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
Make the permit time for 1 hour.
This would give me time to do
shopping.
This permit did not
change my parking
behavior at all
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive Misc
Just feedback--like many locals, we mostly avoid
downtown in the summer. The free 1/2 hour has worked
for us. When we need longer, we park at free areas
since we know where they are, and walk to where we
need to be. I imagine for some locals with mobility
issues (but not so bad as to warrant a wheelchair tag),
there might perhaps be room for another FREE local
permit, with a bit more time for them to negotiate their
business in town. This kind of tag would, of course,
require some kind of proof from a doctor to obtain--but I
think it might be a kind, different permit for those in
need.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 45or 60 No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I like the designated
spots for library use
and found they were
usually available
when I went to the
library.
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week 2 hr free parking for residents
otherwise I go to Loveland
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Can the permit be a bit longer?
Sometimes takeout at Nepal's
takes an hr. We like to take our
time while visiting the library, not
have to rush...
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.5+ days per week
Initially the website
was confusing as to
which permit was
needed. Once I
talked with others
that got downtown
permits, it made
more sense.
Positive
I did not have a
customer service
interaction
Page 71
2021 Parking
Permit Survey 8/8/2021 Local Negative Technical issues
No, I did register for a
permit; however, it did not fit
my needs.
None
Longer local parking...I am
handicapped. I sure need that
permit that I never got.
Nothing can be done
in 30 minutes and I
have not gone in
town once, which
means my local
businesses are not
getting my business.
I came downtown less
than I have during
previous summers
No 90 minutes No Negative I never received the permit. I am
living here now.Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
A longer time frame than 30
minutes. It is difficult to get
anything done in that amount of
time.
This permit did not
change my parking
behavior at all
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week 1 hour for residents
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive Could not find spot 30 minutes is not enough time to run errands, i.e.
library, shopping, post office, etc.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Not enough parking
in the post office lot.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week Maybe 1 hour instead of 30
minutes!
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer period of time
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Negative Unsuccessful online after trying a
few times but did get through a call Average
2021 Parking
Permit Survey 8/8/2021 Local Positive N/A Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week 1hour parking for locals
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I think that local, full-time
residents should be allowed more
than 30 min. free parking, with 60
minutes, at the least, considered.
I came downtown less
than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Average
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Negative
Local permit needs
to be more than 30
mins
It is easy to find parking, park at visitor center and walk
or use shuttles. Do not think locals are going to be in
your paid lots for hours, let tourists figure out how to
use parking garage and shuttles that you made
available to them. But some days would be nice to eat
or run errands nearer to certain places which can only
be done with longer permit.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Longer time, couldn't get haircut
or eat. Ended up at visitor center
(which is a nice walk) or used
shuttles but permit is waste of
time. Not going down for long
shopping trip during summer but
still would like time for basic
items.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week longer amount of time for
residents than 30 min
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Extend the time to one hour, when
town is busy it takes extra time to
run errands, 30 minutes is
excessively out.
I found myself having to
pay for parking more
than being able to use
the permit
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Fix the online registration Negative
I’m pretty computer savvy. Couldn’t
figure out how to complete the
registration. Fortunately a young man
accomplished the work for me.
Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Longer time for locals. I do not go
to town as much now.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week is this permit still
good for next year
I came downtown less
than I have during
previous summers
Sometimes 90 minutes No Neutral Above Average
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I would like a 60 minute pass to
be offered to locals. I found that
30 minutes was not enough time
to get things done. The 30 minute
time frame was very stressful!
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week I think it should be for 90 minutes
instead of 30.
This permit did not
change my parking
behavior at all
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes Yes Positive Average
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Extend from 30 minutes to one
hour. Can’t get much done in 30
minutes.
I came downtown more
often than I have during
previous summers
No 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week Clarify the permits are based on
license plates
I came downtown the
same amount as
previously but it was a
LOT more convenient to
find a spot to park
Sometimes 1 hour No Negative
It wasn't made clear in the
registration process that the permit
is based on my license plate, and I
ended up searching for timed spots
or parking in the structure and
walking all the way to Cliffhanger for
my shift for an additional month
when I could've parked closer.
Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Would like to have one-hour
parking pass rather than 30-
minutes pass.
I came downtown less
than I have during
previous summers
No
Definitely one hour;
however, 1.5 hours
would be great.
No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Have more than 30 minutes for
locals.
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week The local permit fits our needs.
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week The local permit fits our needs.
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive Above Average
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week one hour for locals
I came downtown more
often than I have during
previous summers
No 1 hour Yes Negative got complicated Outstanding
2021 Parking
Permit Survey 8/8/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/8/2021 Local Neutral
Local permit needs
to be more than 30
mins
We need time to have a meal or a walk Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
A longer period. At least an hour.
What can you accomplish in 1/2
hour?
I came downtown less
than I have during
previous summers
No Two hours Yes Neutral Above Average
Page 72
2021 Parking
Permit Survey 8/9/2021 Local Positive Confusing signage/
communication
Yes, I found a permit that fit
my needs well.2-4 days per week
Simplify the initial online
registration. It seemed a bit
confusing and I ultimately had to
go in to the office at Town Hall.
However, when I got to the office,
the young intern was excellent in
helping me.
Make sure users of
the paid parking
know they must use
exact change or
loose their money
since no change is
given back. That is
inconvenient and
somewhat unNeutral
to the user.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used None An hour for the free local pass
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week Local permit should be for at least
60 Minutes
I came downtown less
than I have during
previous summers
No 1 hour No Neutral No Opinion
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Should allow enough time to eat at a downtown
restaurant.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Permit should allow parking for a
minimum of 1 hour.
I came downtown less
than I have during
previous summers
Sometimes Two hours No Neutral Above Average
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Abandon this pay to park. I wonder what the contractor
for this gets paid.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Abandon the pay to park.
I came downtown less
than I have during
previous summers
No 90 minutes No Negative
The instructions were not clear and I
was sent a bill for $35 for parking I
did not register for.
Average
2021 Parking
Permit Survey 8/9/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Locals get a longer permit,
tourists need to be ticketed for
parking in areas that are not
parking lots ( Riverside Dr.) no
warnings! Tickets!
I came downtown less
than I have during
previous summers
30 minutes is laughable 90 minutes Neutral Average
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I know we need the visitors and hope this is not too
discouraging.
Somewhat, I found a permit
that mostly fit my needs.Mostly used for postoffice, so far. Not sure yet.
We mostly avoid going
downtown Sometimes Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.5+ days per week
As far as customers
. Many older people
had great difficulty
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.5+ days per week Better online site - easier to
navigate-correct information Negative
The online process was not very
user friendly. It was not easy to
navigate. Some of the information
was wrong: ie for the employee
permit it still said it was a monthly
payment, not a one time payment.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
We use the Parking
Garage more often than
before, especialliy when
we do the River Walk.
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Extending the half hour time to
one hour to allow greater flexibility
for multiple errands.
Only the one above
regarding extension
of time. Experience
was positive, with
staff and online.
I came downtown more
often than I have during
previous summers
Sometimes 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Business Negative
Confusing signage/
communication
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Better signage & communication
about disability plates, how to pay
& when it's required. Also, longer
free time for locals.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Negative
I did not need to buy a pass
apparently because I have VA
disability plates. But, the messaging
was unclear.
No Opinion
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week A local unlimited time pass
I don't like the paid
parking
I came downtown less
than I have during
previous summers
No unlimited No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive
Visitors and/or
locals should not
have to pay for
parking
Yes, I found a permit that fit
my needs well.2-4 days per week
I would like to see a permit that
allows "locals" to park anywhere,
anytime for no cost.
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
The time limit of 30 minutes is too
short. By the time you park, wait
for the crosswalk signals and
walk to the shop you want to go to
there is no time to actually shop.
One hour would be better.
I frequently parked in
the visitor parking
deck. Once I got my
LOCAL sticker, I
assumed that this
was a VISITOR deck
and not for local
people. I doesn't
make sense to me
that you can be local
and a visitor at the
same time. Now
local people are
telling me it is OK to
park in the deck... I
have not called
parking to verify it is
OK to park there.
You should make
that clear.
I came downtown less
than I have during
previous summers
No 1 hour No Negative
My permit was sent to the wrong
address even though I notified you 3
separate times NOT to send it there.
We have issues with local mail
delivery.
Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week Seems to work well
This permit did not
change my parking
behavior at all
Yes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.5+ days per week Maybe the locals could have an
hour free parking permit.
I get my mail at the
postoffice seven
days a week.
Otherwise the 30
minutes isn't enough.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral Average
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Build a parking garage in the Weist (sp?) lot so there’s
more parking in town that doesn’t hurt the view … if you
want people to shop & walk around town (and leave
their tourist dollars here), don’t “nickel & dime” them
with annoying parking fees … incentivize them to spend
the money with local businesses & generate the money
that way … people hate to pay for parking!!!
No, I did register for a
permit; however, it did not fit
my needs.
Unsure
Either a designated area for locals
with longer than 30 mins or longer
time in general … 30 mins makes
it difficult to have guests & family
in town, and be able to take them
downtown to support our local
businesses, and even for us to
support our local businesses!!
I know it’s the way of
the world, but our
ONLY industry in
town is tourism, and
making people pay
for parking, to come
spend their money
here & support our
small town local
businesses, is not an
incentive
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Business Positive
Confusing signage/
communication
Yes, I found a permit that fit
my needs well.5+ days per week
Clarification on who is eligible for
what types of permits (e.g.
volunteers), reserved spaces, etc.
Lot signage is not
clear that it is paid
parking.
Positive
When I first went to register, I
received a notice that the
convenience permits were sold out.
If I hadn't, by chance, learned from
others that that was incorrect, I likely
wouldn't have tried again.
Outstanding
Page 73
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program
If the local 30-minute free pass is not available in all
areas, maybe it could be extended to those areas not
currently included. I'd rather have a shorter time period
in which to park free than have limited areas in which I
can park. It can be confusing.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I greatly appreciate
the local 30-minute
free pass approach.
That's all we really
need.
Probably came to town
the same number of
times but it was easier to
find parking spaces.
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
If the Town expects me to support our local businesses,
then they must support my need for parking. I will not
pay for parking in Estes Park.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week longer parking period for locals;
unlimited parking
I want the parking
program to be a
success. However, I
pay taxes and utility
fees to this town. I
expect that, as a
resident of Estes
Park, I should be
able to park where
and when I want
when conducting
business or
entertainment in
Estes Park.
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/9/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.5+ days per week Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program
What works best for me is the time frame for paid
parking. I usually need to park early morning to drop off
items and park at the parking structure for the day.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
increase the fees so more
workers park at the parking
structure. Make MacGregor Ave
fee spaces to stop employees
who park all day from parking
there.
Paid parking is a
good for Estes Park.
I am surprised at
how angry some
people are about this.
I do not understand
why this is such a
hot topic for some
people. Maybe it
would be helpful to
learn more. An article
about why paid
parking is
controversial? An
education
opportunity? Is this
similar to why people
are so angry about
RMNP timed entry?
Thank you.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Negative
I struggled because it was confusing
t me; however, the customer service
to help was GREAT. I apparently
registered for the incorrect permit. It
was corrected.
Outstanding
you should be also be
asking why someone
rated outstanding,
above average and
average.
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Positive
Local permit needs
to be more than 30
mins
You have all done a great job. One thing that is nice is
that parking is actually easier to find now that payment
is required.
Yes, I found a permit that fit
my needs well.5+ days per week Maybe a 60 minute Local Free
pass.None
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.2-4 days per week Did not have this type of
permit Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Business Positive
Businesses/
employees should
not have to pay for
parking
Yes, I found a permit that fit
my needs well.5+ days per week
Since the Town was part of the
team that implemented the paid
parking program, it would be nice
if they offered their employees a
discount on the pass each year.
Overall, it's not that expensive. It
just seems odd to be paying to
park at work. Thank you for
allowing me to provide feedback!
Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Probably change to 1-hour or 2-
hour resident parking. 30
minutes is short, and I generally
can't get my errands run in that
period of time.
This permit did not
change my parking
behavior at all
No 90 minutes Yes Neutral Average
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program
This is a hard thing to answer- 30 minutes keeps it
reasonable for parking turnover, which is the point of
paid lots, but sometimes people need a bit more time
like 1 - 2 hours but then this messes up turnover. Given
this I say leave it at 30 minutes- it is meant for quick
errands anyway, not special privileges.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
Not sure. Think it is working well
for the first year- I have also paid
for parking and unlike previous
years I have always been able to
find a spot when it is necessary.
Think the entire paid
parking program is
great and long
overdue.
This permit did not
change my parking
behavior at all
Sometimes Not sure Yes Positive
At first it was not clear that I could
register two cars in the same
household and that we would be sent
2 stickers- one for each car.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
An hour would be nice instead of
30 minutes. I can hardly get in/out
of post office in that timeframe
when busy during summer.
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week I am pleased with the program as
it is. Thanks!
It's really appreciated
that you considered
local residents in this
program. Thanks.
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral Confusing signage/
communication
Somewhat, I found a permit
that mostly fit my needs.Unsure
I was confused by the sign
immediately in front of the Post
Office. I thought it was a free
space, but with the sign about
:Parking fees, it made me think I
had to pay . Is that the best or
only place to put that sign?
Otherwise, I have only parked in a
free space, or have paid when I
would be longer than 30 minutes.
I really hope this
move encourages
people to use the
parking garage and
the shuttle.
This permit did not
change my parking
behavior at all
Probably Unsure.No Positive Above Average
2021 Parking
Permit Survey 8/9/2021 Business Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week i don' t have any no
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Even expanding local parking to 45 minutes would be
helpful.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week have no opinion No
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive No Opinion
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month This is our first summer
here. Yes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week works for me how it is
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month Positive Above Average
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program No Yes, I found a permit that fit
my needs well.2-4 days per week No
This permit did not
change my parking
behavior at all
Yes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
I applied for the rental
overnight permit, this question
does not apply.
No Neutral No Opinion
2021 Parking
Permit Survey 8/9/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I came downtown more
often than I have during
previous summers
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
Suggest Locals have a 2 hour
free pass. That would help a lot.
Also, internet connection was
frustrating to say the least.
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Outstanding
Page 74
2021 Parking
Permit Survey 8/9/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Change the 30 minute restriction
to 90 minutes at least as you
cannot park, wait in line,
and eat at our local restaurants in
30 minutes.
I came downtown less
than I have during
previous summers
No Two hours No Negative
To much time involved getting all the
info you required as I am homeowner
in estes with out of state address
and only live here 6 months of the
year.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month No suggestions
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Business Positive Technical issues Yes, I found a permit that fit
my needs well.5+ days per week
I had a little trouble
registering online,
but was able to get
the hiccups ironed
out with customer
service help (over the
phone). It was a little
tricky to navigate in
the portal, and that
may be an area to
work on for next year
(?). All in all - it was
good.
Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Positive Technical issues Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I didnt see how to upload the
required document showing
residency (at first). Did I miss it
or perhaps it wasnt there?
It didnt change our
behavior much since, if
we need longer than 30
minutes (which is
normally the case), we
park in a free parking
area and walk.
Sometimes 45 min.No Positive Above Average
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I'd like to see the length of the
local permit extended to at least 2
hours.
I came downtown less
than I have during
previous summers
No Two hours No Negative I never received the permit after
registering online.Above Average
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Local permit needs
to be more than 30
mins
I haven’t paid for more than 30 minutes because I try to
go first thing in the morning on weekdays. It would be
nice to have a little more time though.
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
The 30 minute window is very
short if one has to wait at the post
office when it’s busy.
PLEASE mark ALL
post office parking
spaces as post office
parking ONLY!
This permit did not
change my parking
behavior at all
Sometimes 45 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/9/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
you mean other than doing away
with it..? It is probably as good
now as it can be made.
This permit did not
change my parking
behavior at all
Probably - never needed more,
so more than "sometimes" and
less than "yes"
30 minutes No Positive Above Average
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program The shuttle system is a significant tool for making paid
parking work.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month Not sure that it can be improvised
0
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive Telephoned for my permit and it was
easy Outstanding
2021 Parking
Permit Survey 8/9/2021 Business Positive Could not find spot Yes, I found a permit that fit
my needs well.2-4 days per week
I can actually find a
spot when I have to
run downtown during
the day to go to a
meeting or run a
work errand. That
NEVER happened
before implementing
the permits. The
program does seem
to be encouraging
more regular turnover
and it is so very
helpful.
Positive
Only feedback is you have to click
through too many links to actually
buy the pass.
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/9/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
Really appreciated
the 30 minutes free;
used without
problems each time I
needed it.
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Residents of Estes Park and
surrounding communities should
be able to park for free.
I think local residents
should not have to
pay for parking at
all...don't we do that
with our taxes?
I came downtown less
than I have during
previous summers
No
Unlimited free
parking everywhere
for all residents.
No Positive Above Average
2021 Parking
Permit Survey 8/10/2021 Local Neutral N/A
I felt pressured using my local permit. As if i was
"being watched" to make sure i did not take up space a
tourist wanted. Not a good feeling in my own town.
Somewhat, I found a permit
that mostly fit my needs.
i use the permit to park near the Post
Office and Cliffhangers when
dropping off and picking up
mail/books.
I was not downtown enough to
opine here. But at work, i had
many visitor complaints (at
Rocky) about paying to park
"downtown" as well as having to
obtain reservations to enter the
Park.
Thanks for the
opportunity to
complete a survey.
This is a good
starting point to
tweak for next
season.
I came downtown less
than I have during
previous summers
Sometimes
Maybe a permit with
a total amount of
free minutes
loaded, that could
then be used as
needed until the
minutes were
used? That way
someone needing
to shop could take
their time, and
someone on a quick
errand periodically
could also take their
time.
No Positive
I sent a separate email request --
somehow did not see or find the
proper way to apply. But Positive
experience.
Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
i own a condo on Elkhorn.
Received a paper permit to put in
my dash or to allow visitors that
may be using my place to park
there. That was Very helpful.
This permit did not
change my parking
behavior at all
was not used for short term N/A No Neutral Above Average
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Local longer 1 hr.
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Business Positive
Local permit needs
to be more than 30
mins
Nothing Yes, I found a permit that fit
my needs well.5+ days per week Nothing Nothing
This permit did not
change my parking
behavior at all
No 90 minutes Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Positive Support the program
With Covid, we did less shopping and only take out for
food. My answers are affected by this and would likely
be very different without Covid.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes No Neutral Above Average
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week More obvious instructions for the
address verification process.
This permit did not
change my parking
behavior at all
Sometimes 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Business Positive N/a Yes, I found a permit that fit
my needs well.5+ days per week Neutral Above Average
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Did not purchase
permit/Never used
I have only had my permit for two
weeks, and haven’t used it.
Ideally, I would like the 30-minute
pass to be extended to a 1-hour
time limit.
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Business Positive Technical issues I have an Employee Pass, not 30-minute permit.Yes, I found a permit that fit
my needs well.2-4 days per week
I used my assigned
computer at Town
Hall; supervisors
were on hand to
assist me. CarPark
is always on hand to
assist me. I'm not
sure I can do this
from home.
Positive Outstanding
2021 Parking
Permit Survey 8/10/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
Getting the permit
was easy and
seamless. No
complaints.
Positive Outstanding
Page 75
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week
I believe residents deserve more
than 30 minutes of free parking.
That is not enough time to
successfully shop at a local shop
or even have a quick cup of
coffee with a friend.
I also think the town needs to look
at allowing volunteers with the
library to park for an hour free of
charge. I see that EVRJP
volunteers can purchase a
convenience pass - shouldn't
people who give of their time be
allowed to park for free?
Positive Above Average
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Business Positive N/A Yes, I found a permit that fit
my needs well.5+ days per week Positive Above Average
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week One hour would be more suitable
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral Average
2021 Parking
Permit Survey 8/10/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per week
Our utilization is low because 30
minutes doesn't allow you to do
much. Perhaps increase to 2
hours so we permanent residents
who have to put up with all the
tourists can actually enjoy our
town without further penalty.
I came downtown less
than I have during
previous summers
No Two hours Yes Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
30 minutes on the local pass is nice, but a bit more time
is needed with how crowded the shops and services
are. Take the Post Office as an example, not much can
get accomplished in that line in under 30 minutes.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I SPENT LESS TIME SHOPPING IN TOWN. Is that
what you wanted? VERY FRUSTRATED
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
GET RID OF PAYING FOR
PARKING AND PERMITS. NOT
NECESARY!!!
All of it makes me
angry about Estes
Park goverment.
Why do YOU have to
take every single
penny you can get
your hands on????
VERY
FRUSTRATED AND
UPSET.
This permit did not
change my parking
behavior at all
No unlimited local
access No Negative The hole process is so frustrating
that we even have to do it.Poor Feel like this is
punishment
2021 Parking
Permit Survey 8/10/2021 Business Positive Technical issues
Even though I got the local's permit, I ended up
deciding to buy the Employee Permit so didn't use the
30 minute one.
Yes, I found a permit that fit
my needs well.5+ days per week
Have someone outside of town go
through the process of registering
for each permit and see if there
are things they don't understand.
To me (and others I talked to) it
wasn't always straightforward.
Also, where you could park with
each permit needs to be clarified.
For example, if you have an
Employee Permit, that does not
allow you to park all day in a 3
hour zone. And if you have a 30
minute local permit, you can only
use it once per day - I and others
had questions about these.
Please consider a
traffic light at the exit
to the parking
garage. It's almost
impossible to take a
left in the summer.
Thanks.
Neutral Outstanding
I didn't find the
registration for the
Convenience Permit to
be completely clear. I
had to have
communication with
Matt about the next
steps (but that
communication was
excellent and clarified
things). It was a bit of
an issue that
confirmation emails
went into Spam, as
did this survey email.
2021 Parking
Permit Survey 8/10/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week longer time for residents
longer free time for
residents. that allows
enough time for post
office, but not lunch
or dinner.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
2-4 days per week I'd like to see it eliminated.
I came downtown less
than I have during
previous summers
No 1 hour No Negative
Had a real problem traversing and
selecting my free permit. In the end
I got registered for the wrong pass
and received a bill. I took it up with
Matt and he was magnificent and
immediately resolved all my
registration problems, so all was
good. Thanks again Matt.
Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Get rid of permits. The town
needs to inform us why they need
to charge. How does this benefit
our local businesses? How does
this encourage customers to
shop? How is the town spending
these profits? How does this help
our local - below average income
workers? How does this solve our
parking problems? How does this
promote drunks from taking a taxi
home at night? We didn't have a
vote, or even a plausible
explanation. If you added it to
your mailed news letter, then
please mail it again. As it stands
now, there is no known logic
behind your actions. Give us a
good reason and we will at least
have some understanding to the
negative impact you have made to
our little cotton candy - T Shirt
town.
I came downtown less
than I have during
previous summers
Sometimes
30 minutes is fine
unless you'd like us
to spend money
downtown.
No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.Fewer than 2 days per month None. It worked fine for us.
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
I would like to see the locals 30
min free permit continued-was
really helpful
For the post office & library
especially
I came downtown less
than I have during
previous summers
For something quick like
library or post office yes
An hour or 45 min
would be awesome
giving ample time
where 30 min gives
enough to do one
thing
No Positive Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I would like to see the locals 30
min free permit continued-was
really helpful
For the post office & library
especially
I came downtown less
than I have during
previous summers
For something quick like
library or post office yes
An hour or 45 min
would be awesome
giving ample time
where 30 min gives
enough to do one
thing
No Very Positive Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 90 minutes Yes Positive Above Average
2021 Parking
Permit Survey 8/10/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month 1 hour free parking for locals. 30
minutes is tight.
This permit did not
change my parking
behavior at all
No 90 minutes No Positive Outstanding
2021 Parking
Permit Survey 8/10/2021 Business Neutral Could not find spot Somewhat, I found a permit
that mostly fit my needs.2-4 days per week Post Office should have area for
postal customer parking only
Where does the
money go that is
collected for parking
fees?
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Above Average
Page 76
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/10/2021 Local Neutral Could not find spot
The 30 minutes is fine. The problem is finding a
parking spot. I often need to go to the Free lots, or even
further. So the 30 minute pass does little to help me.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Spaces reserved for 30 minute
permit holders
I came downtown less
than I have during
previous summers
Yes 30 minutes No Neutral Average
2021 Parking
Permit Survey 8/10/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week
I came downtown less
than I have during
previous summers
No Two hours Yes Positive Outstanding
2021 Parking
Permit Survey 8/10/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
I would like to see the locals 30
min free permit continued-was
really helpful
For the post office & library
especially
I came downtown less
than I have during
previous summers
For something quick like
library or post office yes
An hour or 45 min
would be awesome
giving ample time
where 30 min gives
enough to do one
thing
No Positive Outstanding
2021 Parking
Permit Survey 8/11/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I don't believe that residents should pay for parking
while shopping or visiting restaurants in our downtown.
This policy discourages locals from using local shops
and restaurants.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
One half hour is not enough time
to get to the store shop and get
back to my car
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/11/2021 Local Neutral Technical issues Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
I tried to pay for parking but was
unable to due to shoddy apps that
won't load in certain areas and
scanning that square is useless
both I and another man simply
gave up and hoped for the best
I came downtown less
than I have during
previous summers
Yes 1 hour Yes Positive Average
2021 Parking
Permit Survey 8/11/2021 Business Positive Support the program Yes, I found a permit that fit
my needs well.5+ days per week It is good for me, complete No, I’m ok with the
service Positive Outstanding
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Longer time allotted for locals
permit. At least an hour to an hour
and a half.
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Longer stay for locals, 90 minutes
I came downtown less
than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
I did reduce eating out downtown as 30 min is not
enough. I now mostly go to restaurants in Stanley
Village or ones that have their own parking like Sweet
Basilica.
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
30 minutes sometimes is an issue
when I use the post office. I am
often there for more than 30
minutes. Available post office
spaces are not generally
available. I have friends that
experience this issue as well.
Over all, the paid parking is good
for our town.
Thank you for asking
for my input.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week A longer free parking time for
locals. Perhaps an hour.
I came downtown more
often than I have during
previous summers
No 90 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Business Neutral
Visitors and/or
locals should not
have to pay for
parking
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
Please leave Davis
lot and Big Horn Lot
FREE. Many locals
and visitors unable to
afford the pass used
those lots.
I came downtown more
often than I have during
previous summers
Na Na No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per month
I would like the local free parking
to be longer than 30 minutes. I
would like to go to restaurants
and bars downtown and would
like to stay up to 2 hours for free.
I came downtown less
than I have during
previous summers
No Two hours No Positive Outstanding
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
none Somewhat, I found a permit
that mostly fit my needs.2-4 days per week no improvements
This permit did not
change my parking
behavior at all
Yes 30 minutes No Neutral Average
2021 Parking
Permit Survey 8/11/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/11/2021 Business Neutral
Confusing signage/
communication
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
Improved signage. Clear
instructions for those parking
before 10am and after 6pm.
This permit did not
change my parking
behavior at all
No 90 minutes Yes Positive Outstanding
2021 Parking
Permit Survey 8/11/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/12/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per month
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Positive
Local permit needs
to be more than 30
mins
paid parking did free up spaces downtown Yes, I found a permit that fit
my needs well.2-4 days per week longer local times. 30 minutes is a
little short if shopping downtown
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive Outstanding
2021 Parking
Permit Survey 8/12/2021 Local Negative
Local permit needs
to be more than 30
mins
No, I did register for a
permit; however, it did not fit
my needs.
Unsure
For locals more then 30 minutes.
That is not enough time to even
have dinner downtown.
The paid parking is a
very stupid idea.
I still don't go downtown
as much as I would like
to. Because I only have
30 minutes.
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Positive
Local permit needs
to be more than 30
mins
NO Yes, I found a permit that fit
my needs well.Unsure
Information on what to do should
one of the approved local vehicles
be sold, or replaced.
NO
This permit did not
change my parking
behavior at all
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week None
This permit did not
change my parking
behavior at all
Yes 1 hour No Neutral Outstanding
2021 Parking
Permit Survey 8/12/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I don't believe that residents should pay for parking
while shopping or visiting restaurants in our downtown.
This policy discourages locals from using local shops
and restaurants.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
One half hour is not enough time
to get to the store shop and get
back to my car
I came downtown less
than I have during
previous summers
No Two hours No Positive Above Average
2021 Parking
Permit Survey 8/12/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week
I came downtown less
than I have during
previous summers
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
5+ days per week
More accessible to non
technologically inclined
individuals. More easily read
signage. And all funds go to
improving full time residents
community
I suggest you get
more honest
feedback from real
business owners
downtown. 10% is
not accurate enough
data. You know that.
If you don’t take care
of your longtime
locals this town will
eat you alive, i will
happily stand by and
watch.
I came downtown less
than I have during
previous summers
Seriously? Of course not!
This is not just
about running quick
errands, but being
able to adequately
support our local
businesses
No Negative
It was confusing and made me feel
like you want to take advantage of
local as well as visitors
No Opinion
2021 Parking
Permit Survey 8/12/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.2-4 days per week
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Did not purchase
permit/Never used Fewer than 2 days per month
residents should not have
complex "limits" and certainly
should NEVER pay to park here.
I came downtown less
than I have during
previous summers
No Two hours No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Positive Support the program Yes, I found a permit that fit
my needs well.2-4 days per week
Works well it will be
interesting to see if it
raises any $ for the
city & what
merchants think.
This permit did not
change my parking
behavior at all
Yes 30 minutes No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/12/2021 Local Negative
Local permit needs
to be more than 30
mins
I have stopped coming to downtown Estes and have
taken my business elsewhere.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Change from 30 minutes to 60
minutes. 30 minutes is too short
and have been unable to
patronize any downtown shops or
restaurants this summer. Went
to Boulder instead where parking
was not a problem.
I came downtown less
than I have during
previous summers
No 1 hour No Neutral
I did not have a
customer service
interaction
Page 77
2021 Parking
Permit Survey 8/13/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week Make the free resident permit 1
hour
I came downtown less
than I have during
previous summers
No 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/13/2021 Local Neutral
Local permit needs
to be more than 30
mins
please make the residential permit longer, ideally 2
hours
Somewhat, I found a permit
that mostly fit my needs.5+ days per week
Please make the residential
permit 2 hours since often we are
running errands and need more
time
I came downtown less
than I have during
previous summers
No Two hours No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/13/2021 Local Positive
Local permit needs
to be more than 30
mins
Mostly 30 minutes is enough to go to Town Hall and
Post Office, but if the lines are longer at either place a 1
hour would be nice so you don't have to worry about
getting a ticket because you are stuck in line.
Yes, I found a permit that fit
my needs well.Fewer than 2 days per week It's much harder to find parking at
Safeway now.
Maybe have a
parking officer
presence in the
Upper Stanley
Village area to
ensure people aren't
parking there and
then just going into
town.
This permit did not
change my parking
behavior at all
Yes 1 hour No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/13/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
More free time for residents
No, I did register for a
permit; however, it did not fit
my needs.
Never because not enough time
allowed More free time for residents More free time for
residents
I came downtown less
than I have during
previous summers
No All day any time No Neutral
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/13/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
No, I did register for a
permit; however, it did not fit
my needs.
45 min.I don't want to pay for a permit.
Never needed one for 20 years.
How do I contest a
$150 parking fine
with someone from
your company that is
local?
Neutral Above Average
2021 Parking
Permit Survey 8/13/2021 Local Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.2-4 days per week
This permit did not
change my parking
behavior at all
Yes 1 hour Yes Neutral Outstanding
2021 Parking
Permit Survey 8/13/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I do most of my business in the valley including the
Post Office, gift shopping, eating out as I can’t park in
my home town.
No, I did register for a
permit; however, it did not fit
my needs.
Fewer than 2 days per month
Full time year round residents
need a free permit to park when
and where the want. We put up
with the rude entitled behavior of
tourist and pay taxes.
The parking issue is
not very thoughtful of
those who live here
full time and for
many years, plus we
are aging. I found the
entire parking
situation, more
frustrating than I ever
imagined. I have live
in EP off and on full
time for 41 years. I
can’t park to do
normal Post office
business nor library
business, ridiculous
that the business
owners and tourist
are given way more
concern.
I came downtown less
than I have during
previous summers
No Two hours No Negative I am of a certain age and don’t do a
lot of computer access Above Average
2021 Parking
Permit Survey 8/13/2021 Business Positive
Local permit needs
to be more than 30
mins
Yes, I found a permit that fit
my needs well.5+ days per week None
This permit did not
change my parking
behavior at all
Sometimes 1 hour No Positive
I did not have a
customer service
interaction
2021 Parking
Permit Survey 8/14/2021 Local Neutral
Local permit needs
to be more than 30
mins
Somewhat, I found a permit
that mostly fit my needs.Fewer than 2 days per week longer time so we can dine in
town
I came downtown less
than I have during
previous summers
No 90 minutes No Neutral
I did not have a
customer service
interaction
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Reserved don't specify who they are reserved for.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the 15 minute spots and are they coming back?Where are the 15 minute spots and are they coming
back?
Library Front
Desk 6/27/2021 Library patron Neutral
General dislike of
program Much easier to park where the 15 minute spots were. People don't like going into the first 2 rows directly off of Elkhorn
Library Front
Desk 6/27/2021 Library patron Neutral
General dislike of
program Much easier to park where the 15 minute spots were. People don't like going into the first 2 rows directly off of Elkhorn
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication How long can you park in the Reserved spots? The 3 hour signs are not obvious. How long can you park in the Reserved spots? The 3
hour signs are not obvious.
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the Library reserved spots?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the Library reserved spots?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are the Library reserved spots?
Page 78
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Will I get a ticket if I park in the Reserved spots?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Will I get a ticket if I park in the Reserved spots?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Will I get a ticket if I park in the Reserved spots?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are patrons supposed to park now?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Where are patrons supposed to park now?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Will there be warnings or tickets for 1st offense?
Library Front
Desk 6/27/2021 Library patron Neutral
Confusing signage/
communication The ticket should be more specific as to type of infraction - ie, parked too long, parked in the wrong spot The ticket should be more specific as to type of
infraction - ie, parked too long, parked in the wrong spot
Library Front
Desk 6/27/2021 Library patron Negative
General dislike of
program I can't wait to move - response to parking discussion with staff
Library Front
Desk 6/27/2021 Library patron Negative
General dislike of
program "That s@%ks - it will make me not want to come to the Library"
Library Front
Desk 6/27/2021 Library patron Negative
General dislike of
program "That s@%ks. I always parked there." (15 minute spots)
Library Front
Desk 6/27/2021 Library patron Question Could not find spot Where are the Library staff going to park?
Library Front
Desk 6/27/2021 Library patron Negative
General dislike of
program They should move the Library. Being downtown stinks They should move the Library. Being downtown stinks
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication Are the reserved spots a mistake?
Library Front
Desk 6/27/2021 Library patron Question
Confusing signage/
communication How long can you park in the Reserved spots? The 3 hour signs are not obvious.
Library Front
Desk 6/27/2021 Library patron Neutral
Confusing signage/
communication
It would be nice if the reserved spots at the back of the building were on the other (west) side of the Library Loading Zone - closer to town hall. The former 15 minute spots
might be available at times. It wouldn't look like they are reserved only for Library staff, but would more obviously look like they are for Town and Library staff use. People
are already upset about the loss of the 15 minute spots and they get even angrier when they think the spots have been removed for the benefit of only Library staff. An
explanation of the true use of those specific Reserved spots helps most folks to understand, but makes some angrier.
It would be nice if the reserved spots at the back of the
building were on the other (west) side of the Library
Loading Zone - closer to town hall.
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication Which reserve spots are for the Library?
Library Front
Desk 8/1/2021 Library patron Negative
Visitors and/or
locals should not
have to pay for
parking
No spots for Residents? Not Happy!
Library Front
Desk 8/13/2019 Library patron Negative
General dislike of
program
When informed that a ticket would be given for parking in the reserved spots in the back, a patron stated that she needed to hurry - then on second thought she stated that
she hoped that she would get a ticket so that she could protest it
Library Front
Desk 8/13/2019 Library patron Negative
General dislike of
program Patron not happy that reserved spots are not marked. Not happy there are no 15 minutes spots. She previously used them all the time
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Page 79
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk 7/30/2021 Library patron Question
Confusing signage/
communication What are the Reserved spots? Are they for they Library?
Library Front
Desk Unknown Library patron Negative
General dislike of
program
Good library for a small town. Good selection of books. But recent changes leave no parking spaces for patrons that want to run in and drop off a book or pick one up that
is on reserve. During the tourist season, April to October, you will compete with Marvin from Myrtle Beach for parking. And Marvin can be aggressive. Oh well, there's
always Amazon.
Library Front
Desk 8/16/2021 Library patron Question
Confusing signage/
communication Where do you pay for parking?
Library Front
Desk 8/16/2021 Library patron Question
Confusing signage/
communication Where do you pay for parking?
Library Front
Desk 8/16/2021 Library patron Question
Confusing signage/
communication Where do you pay for parking?
Library Front
Desk 8/21/2021 Library patron Question
Confusing signage/
communication Do parking fees apply to those with disabilities or can they park in any parking space?
Library Front
Desk 8/21/2021 Library patron Neutral Misc needed change for parking
Library Front
Desk 8/16/2021 Library patron Negative
General dislike of
program Why do I have to pay for parking when the Libgrary is a free service?
Library Front
Desk 8/25/2021 Library patron Negative
Confusing signage/
communication pay station not easily found
Library Front
Desk 9/1/2021 Library patron Neutral
Confusing signage/
communication I didn't know the Library had free parking
Library Front
Desk 9/2/2021 Library patron Question
Confusing signage/
communication Do I pay to park when coming to the Library?
Library Front
Desk 9/3/2021 Library patron Question
Confusing signage/
communication How do I pay
Library Front
Desk 9/5/2021 Library patron Question
Confusing signage/
communication I have a refund slip, can you give me the refund?
Library Front
Desk 9/12/2021 Library patron Negative Enforcement During Bond Park festivals, the vendors take up all the free parking on MacGregor
Library Front
Desk 9/12/2021 Library patron Neutral
Visitors and/or
locals should not
have to pay for
parking
How about having free parking for locals Mondays through Thursdays after the Highlands festival How about having free parking for locals Mondays
through Thursdays after the Highlands festival
Library Front
Desk 9/18/2021 Library patron Question
Confusing signage/
communication Where do I pay for parking?
Email 6/3/2021 Local Positive Support the program
Hello Vanessa,
I wanted to drop you a quick line to give my feedback on the first week of paid parking. So far so good! Having owned a downtown business for 5 years now, this week was
the first time I've actually had my Elkhorn office I didn't have an issue getting a spot for myself after Memorial Day. I took appointments all week and not one complaint from
my clients. When I told them about the parking garage option when I set the appointments, if they didn't want to pay, they were grateful and used the Trolley.
Feedback from my staff was that initial set up was confusing, but once we all got our passes we were fine. Change is difficult but I'm optimistic that as the season goes on
this will all smooth out. Next year will be even easier to navigate.
On a personal note, my husband and I got back from vacation in Maui. You literally had to park EVERYWHERE you went. While it's something new for Estes, it will
become normalized, just like almost every Visitor heavy mountain town in Colorado.
I wanted to send you some good feedback because I figured you guys are just getting the negative.
Email 6/9/2021 Local Positive Confusing signage/
communication
On a positive note, if the intention behind the parking is to have rotating spots, it is successful. Every day I have gone down I can find space in those two lots & people are
no longer circling and circling and circling. People are still confused on the hours since it doesn't clearly say 10am-6pm. Also, are handicapped vehicles free? It says
American Disabilities Act on the screen, but I was helping someone yesterday was confused. I think the handicap tag = free - is this right or did I steer someone wrong
yesterday? Thanks for your help.
Email 6/19/2021 Unknown Positive Support the program
On June 19, 2021 we parked on MacGregor Ave. As we got out of our car the alarm system went off on our 2019 Volvo. We tried to stop the alarm but nothing we did
worked. I walked over to the Town Hall looking for an officer but doors were locked. Then I found your on duty parking attendant. He walked with me to our car. He was
VERY helpful! He searched the internet and found a solution to our problem. We regret we did not get his name. We want to thank him for his help! We hope this
reaches him.
Thank you!
Email 6/21/2021 Local Negative Confusing signage/
communication
Vanessa, A lot of comments about Estes being unfriendly and not wanting people.Also many of the comments are about how hard it is to understand and the procedure is
difficult. They are asking if they are in a paid zone in front of the restaurant. They don't know what is paid and what isn't. Also the municipal lot by the library is so
confusing they don't even know they need to pay. A friend that parked there tried to pay after parking and trying to leave. He called the number and they couldn't help after
quite a bit of time. They told him to just leave and not worry about it. What a waste of time. Just some of the things that come to mind.
Page 80
Email 6/25/2021 Local Neutral Confusing signage/
communication
Dear Mayor Koenig, Thanks for your service to our town. I just wanted to take a minute and share some feedback with you and other leaders regarding the new Paid
Parking Program. It is my understanding that this program is a “work in progress” and there is potential for refinement going forward. I have compiled a list based on
extensive feedback we have received from visiting with thousands of people.
1. The signs are missing vital information regarding the timing of the paid lots. If a lot is “paid” from 10am to 6pm, for example, it should be noticeably posted on the signs.
Hours need to be clearly listed.
2. The height of the signs is problematic for those trying to use the QR Code.
3. Frequently, people do not carry around small denominations of currency. There are certain populations that are not interested in the electronic forms of payment simply
because they do not have the technology skills. Is there a way to provide people with their change, if they do not have the exact amount of cash on hand?
4. For people with little exposure to technology, the signs are complicated and confusing.
5. Could the lot numbering system be simplified?
6. In regard to the locals permit, it is almost impossible to do anything of substance downtown in 30 minutes. Is lengthening the time for locals being considered?
7.In regard to the employee permit, is it our goal to add another layer of burden to the working class that supports our economy? With the housing challenges, childcare
difficulties, cost of living in Colorado, etc., do we want the Town responsible for adding more weight to these individuals? Is a free employee parking pass under
consideration?
8. A large amount of feedback is coming from the most fundamental question, “Where is the money going?” It would seem to me, that both visitors and locals, would have
a much better attitude about Paid Parking if they knew there would be tangible benefits to the Town. For example, if the proceeds were going to repair streets, fix
sidewalks, replace broken lamp posts, fix the roof on the public restrooms that are dangerous, enhance the lighting in Town at night, improve other infrastructure, or help
our at-risk populations, etc. People are willing to support projects that have a greater good. Simply saying, “The program will pay for itself” generates a great deal of
skepticism of the actual cost of the program, especially once all of the initial signage and technology is in place. In an era of transparency, it would be helpful for the public
to know how these funds will be used to improve the Town once the start-up costs are covered.
9. Along the same lines, another repeated question is “Why has the Town implemented Paid Parking?” Forgive me if I am wrong, but we have heard two underlying
reasons: 1. We built this Parking Garage and no one is using it. Paid Parking will encourage people to park at the garage rather than park close to all the businesses they
plan to patron. 2. We would like to increase the turnover of visitors to downtown. This means encouraging more, shorter visits to the businesses that support our
community.’ For many, these motives are neither good, helpful, nor inspiring. Not only does this add a greater physical burden to the people who are willingly spending
their hard-earned money in town, but it adds a financial burden and an emotional burden as the Paid Parking comes with stress. The Paid Parking increases frustration,
confusion, and stress to the Estes Park experience. However, if the goals were clearly defined and everyone saw a great purpose behind such a program, most people
would overlook all of the inconveniences. It seems that we have not yet been able to articulate a strong vision for this program that will garner support by the masses
because they are not able to see the greater good. As with everything in life, change is hard. It is reasonable and appropriate to need time to work out the kinks. I believe
your constituents would appreciate knowing that the Town is welcoming feedback and looking forward to finding ways to improve the program.
See comment box
Email 7/8/2021 Local Neutral General dislike of
program
One of the recurring components from the inception of the plan to implement parking management has been the Towns commitment to consider public input when deciding
whether to continue this program beyond the inaugural year.
Would you provide:
1. Specifics of your original plan to collect input from the public, and then provide the input which has already been collected (not a summary please, the raw data)
2. Specifics of the metrics you are using to measure the success of the program
3. Data you have already collected which quantifies the metrics
Because it appears that plans to continue this program beyond the inaugural year are already underway, in the absence of a defined opportunity to solicit public feedback,
would you describe what actions are already in motion for the coming year, and any plans that are being considered or have already been approved. Please include your
office, TAB and Town staff or board actions in the response.
I know this seems like a lot of information, and if it's easy off the top of your head please don't hesitate to respond with a summary while you gather the data. I requested
some information directly from Matt at The Car Park and haven't received anything timely, by working directly. It is my preference to work directly with you if that can be
done efficiently. If I should make a formal information request or direct this inquiry to someone else, please let me know.
Thank you for your help gathering this info.
Farmer's
Market 7/22/2021 Visitor Negative Enforcement Please have more parking for RVs - often cars in those spaces. It would be good to start enforcement a little earlier on Farmer's Market mornings.
Please have more parking for RVs - often cars in those
spaces. It would be good to start enforcement a little
earlier on Farmer's Market mornings.
Farmer's
Market 7/22/2021 Local Positive Support the program No issues. The lady parking officer is super awesome.
Farmer's
Market 7/22/2021 Local Neutral N/A Free parking at the post office would be nice. Local permit process was difficult online but really like that option. Plan to stop by Town Hall tomorrow and get one. Free parking at the post office would be nice.
Farmer's
Market 7/22/2021 Local Negative General dislike of
program
I've given up trying to fight traffic at the Post Office. Didn't know about the local permit - will think about getting one. We have lived here for 65 years and we don't like all the
change.
Farmer's
Market 7/22/2021 Local Negative General dislike of
program Stop paid parking, the Town is **cking greedy. You just want more money to pay for your g** d*** loop.
Farmer's
Market 7/22/2021 Visitor Positive Support the program No big deal to park in the garage. Estes has a very walkable main street and downtown. The app was super easy to use.
Farmer's
Market 7/22/2021 Local Neutral
Local permit needs
to be more than 30
mins
Nothing negative to say. Would like more time on the local permit.
Farmer's
Market 7/22/2021 Local Neutral Confusing signage/
communication Please promote the garage more.Please promote the garage more.
Farmer's
Market 7/22/2021 Visitor Positive Support the program Stopped by to see what we were doing. Son is an ATA in AZ - wanted to take a picture of the booth ("he wouldn't do something like this!"). No issues with parking during
their trip. System was intutive and easy to use.
Farmer's
Market 7/22/2021 Local Positive Support the program No issues with paid parking. Like the local permit. Use the garage or walk when going downtown.
Farmer's
Market 7/22/2021 Local Positive Support the program Vacation home owner for 25 years. Stopped by to learn more about paid parking. No complaints! Like local permit option.
Farmer's
Market 7/22/2021 Local Neutral
Local permit needs
to be more than 30
mins
Stopped by to ask about EV charging options; the new fast charging stations are too expensive (super high!). No issues with paid parking. Would like more time on the
local permit each day. Live at The Pines and love the new shuttle stop there.
Stopped by to ask about EV charging options; the new
fast charging stations are too expensive (super high!).
Would like more time on the local permit each day.
Farmer's
Market 7/22/2021 Visitor Neutral Support the program Really misses the Hiker shuttle; would pay to take it if it was running again. No issues with paid parking.
Farmer's
Market 7/22/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
The local pass should be unlimited. Do not think paid parking is working; folks are parking everywhere but downtown.
Email 7/23/2021 Local Positive Support the program
I would like to share my opinion of the new paid parking program. I volunteer at Cliffhanger Used Books next to the post office and before the paid parking, depending on
what shift I worked, there were many times I could not find a place to park anywhere in the lot and would end up in the parking garage and walking. I purchased an
employee parking pass and have not had any problem finding a slot no matter the time of day.
I believe the paid parking eliminates people taking up slots for hours on end. I hope you get a lot of positive feedback for it.
Email 7/27/2021 Local Negative Support the program
An opinion for the mayor and town board members: I am having a very hard time understanding the logic on how a $40 per season permit to locals is doing anything to
relieve the parking problem or earning money for the town. It seems that it only encourages locals to take all the prime spaces for almost no cost for long periods at a time.
I did apply & receive the free sticker for a 30 minute per day use. This 30 minute pass allows for quick turn over, not all day parking. Does anyone have a number
accounting for the prime spaces utilized for 8 hours/day at the low price of $40 per season? Thank you for your time.
Local permit is taking up spaces for too long - should be
more expensive
Call 7/28/2021 Local Positive Support the program Been coming here for 15 years and I am glad to see the City is finally doing something about the parking. Free parking is nice but it is likely a lost revenue opporutnity for
the Town.
Farmer's
Market 8/6/2021 Local Positive Support the program
Why aren't you charging for the empty gravel lots where the properties used to be before the Loop? Need to charge there or maybe make that free employee parking. Paid
parking is awesome - you guys are doing a great job. Why doesn't Estes Park have a connection to the airport like Boulder does? We fully support regional transportation
and think maybe a fee or tax (similar to RTD) could be passed in support of something like that.
Farmer's
Market 8/6/2021 Local Positive Support the program I use the parking structure and it works really well!
Farmer's
Market 8/6/2021 Local Positive Support the program I don't go downtown but I did get a local permit. When I go to the Library, I just used the reserved free spaces and I have had no issues finding parking.
Farmer's
Market 8/6/2021 Local Positive Support the program
Could you please get some mirrors in the alleyway between Elkhorn and the Wiest lot? It is really hard to see pedestrians in that area if you are driving. Has a disabled
parking placard and can "always get a space". Thank you for making parking easy to find. Has heard positive feedback from visitors and negative feedback from locals
about paid parking. Figuring out what you are going to do in advance is important. 30 minute local pass is working well - we like it.
Could you please get some mirrors in the alleyway
between Elkhorn and the Wiest lot? It is really hard to
see pedestrians in that area if you are driving.
Farmer's
Market 8/6/2021 Local Negative Enforcement
The front tires on the parking car are bald - you really need to get them changed, it is a safety hazard. Please increase the time limit on the resident permit to one hour.
Where does the money go from paid parking? Does it pay for your salary? Will it pay for all the previous studies/work that was done on parking. Participated in the
Downtown Parking Management Plan stakeholder outreach; remembers promises that were made about paid parking. It is working out like you'd planned? There is a three-
wheeled bike that always parks in the loading zone right in front of Dairy Queen; parks there all day. Please add bigger signs by the pay stations - the current ones are too
small. Likes the new signs (windmasters). Please add more pay stations. What about giving folks some free parking when you are asking for input? Might incentivize more
people to stop and talk to you.
The front tires on the parking car are bald - you really
need to get them changed, it is a safety hazard. Please
add more pay stations.
Farmer's
Market 8/6/2021 Local Positive Support the program Lives downtown and has a residential permit but "doesn't really need it since I walk everywhere". The Town needs more bike lanes downtown.The Town needs more bike lanes downtown.
Farmer's
Market 8/6/2021 Local Positive Support the program I love the parking structure! Also liked having the Town's shuttles pick up directly from the parking structure in 2020. It is hard for friend with walker to get over the bridge to
the Visitor Center to catch the shuttle.
Farmer's
Market 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Has a residential permit and would like more time. Two hours would be good.
Farmer's
Market 8/6/2021 Local Neutral
Local permit needs
to be more than 30
mins
Uses the parking structure often. Would like more than 30 minutes on the local pass. Confusing about where you can park for free (with or without a permit) downtown.
More clarity is needed, especially around the post office.
Farmer's
Market 8/6/2021 Local Positive Support the program Seasonal/part-time resident for the last 25 years. Been happy with the parking. Love parking structure and would like to see more transit.
Farmer's
Market 8/6/2021 Local Positive Support the program
Seasonal/part-time resident. Been here for 20 years - loves the community. Really interested in some safety improvements on Hwy 7 near the new housing authority apts.
Concerned about folks coming and in and out of that location safely. Maybe another roundabout? Drainage is a real issue on Hwy 7. Paid parking is good - a stormwater
utility should be next!
Farmer's
Market 8/6/2021 Local Positive Support the program Don't have a problem with parking - can find spaces with no problem. Bekah is really great! Very helpful in answering my questions.
Farmer's
Market 8/6/2021 Local Positive Support the program Paid parking is just fine. Everyone else has been doing it for 20 years!
Page 81
Email 8/2/2021 Visitor Negative Technical issues
Email #1: Hello…I am a resident of Loveland and visit Estes Park frequently as the town is quite lovely. When my sister visited last week, I decided to take her to Estes
Park. Needless to say, I was shocked to see that public parking was no longer complimentary. It was raining the day we visited and we stood at that machine for over 20
minutes trying different forms of payment. To add insult to injury, when I tried to use the payment machine, it did not accept my credit card, debit card or cash!!! Luckily, my
sister’s daughter had a few single dollar bills which the machine reluctantly accepted. Shame on City government for this ludicrous practice of charging people to shop and
dine in Estes Park. I, for one, will not be visiting as frequently. I also plan to tell everyone that will listen to be sure they bring multiple forms of payment for these
malfunctioning parking machines and to pack their patience as it could take 15-20 minutes for the stupid machine to work. Email #2 (after staff responded): Thank you,
Matt, for responding. Many General Managers wouldn't bother to take the time. And...many thanks for sending me the map. I did not realize there is still free parking. I just
went to the place that I always parked when visiting Estes Park. No need for a refund...that was not my intention. I'm just glad that the connectivity issue is being resolved
as I wasn't the only disgruntled driver in the lot that day. I had two other cars stop and tell me they had the same problem with the machine.
Email 8/6/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Email #1: My wife and I are full time Estes Park residents. We strongly recommend local residents be allowed to park free for at least one hour downtown instead of one
half hour. Our reasons are as follows:
1. Prior to the imposition of paid parking, we previously shopped downtown on a regular basis during the summer months. We have pretty much stopped shopping
downtown this summer because of the paid parking requirement.
2. A half hour is not enough time for us to go to the downtown stores we generally frequent. I cannot get a haircut in one half hour. In response to the paid parking
requirement, I have been getting my haircut in Loveland this summer, during periodic trips we make there for big item shopping.
3. We no longer use the parking shuttle to transport us downtown from the parking garage. Although this does save us a few dollars in parking fee, this option simply isn’t
efficient. It takes far too much time waiting for the shuttle to pick us up on the return trip to the parking garage.
4. When we shop downtown, we know specifically where we want to go and we’re very efficient. We are not browsing in multiple shops downtown like visitors to the town
who often spend several hours downtown … and for whom the parking shuttle is an excellent alternative to paid parking,
5. We pay taxes in Estes Park, we volunteer our time and we make donations to a number of local non-profits engaged in community-wide support. We think that’s worth
more than a half hour free parking.
If you are not the person to whom this communication should be sent, kindly forward it to that individual or let me know their name and email. Thanks for listening. Email #2
(after staff response): I very much appreciate your prompt reply and, especially, the thoughtful feedback regarding how best to balance the parking needs of a diverse
customer base. You have a challenging job, but it’s obvious you and others are approaching these issues professionally and with an open mind. Thank you for your service
to our community!!
Email 8/9/2021 Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
I had no idea Estes had lowered its standards to paid parking. I’m vehemently opposed to paying for parking here. Someone mentioned it was to ease the parking problem.
That’s definitely not true. I had just as much trouble finding parking yesterday only now I have to pay for it. This is a game changer for me in supporting Estes, which I’ve
done for 35 years.cThis is nothing more but a money grab. Shame on the city of Estes. You’re no longer that quaint mountain town that welcomes everyone; you’ve become
elitist, trying to act like Aspen
Email 8/8/2021 Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
Email #1: Hello! We visited Estes Park a few weekends ago, first time since COVID. I was surprised, amazed and very frustrated that you know charge for parking.
What! May I please ask why you now charge for parking? Where does the revenue from the parking fees go to? Email #2 (after staff response): Thanks for such an
informative response ... that helps!!!! Good to know it is seasonal. The next time I visit I will write down where the free lots are and give them a try. Happy Day!
Email 8/7/2021 Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
We live down below and visit Estes twice a month – winter, spring, summer & fall for the last 40 yrs. Our children were raised around Estes. We spend money in Estes
every trip. We love Estes; but will not be visiting much anymore. We prefer to spend our money in the shops not at the parking lot. What happen to your slogan “Visit
Estes – free parking?” And what is the deal making shop owners & employees pay for parking to work there. That is like a tax on them. You will be driving shop owners
& employees out and the shops are what make up Estes.
Did you do this because you didn’t get the Loop and this is a way to get back at shop owners who opposed the stupid idea. Estes is a beautiful mountain town not a
California theme park or festival town. Please reconsider your paid parking issue. In the long run it will cost you what revenue you make to pay for parking police. Help us
to still love Estes Park.
Permit survey
response
(email)
8/25/2021 Local Neutral
Local permit needs
to be more than 30
mins
Thanks for the survey results and I agree that local citizens should get 60 minutes free parking instead of only 30.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Great. One hour allows folks to walk around and discover the downtown shopping and restaurant opportunities. Had lunch at Poppies today, and it took an hour. Thanks for
looking for improvement opportunities.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Thank you, Matt, for sending the survey results. Interesting to read through them. Pleased that so many thought one hour (rather than the 30 minutes) would be a good
change.
Email 8/25/2021 Local Neutral Confusing signage/
communication
I wanted to sincerely thank you for the great improvement to the signs. The changes have not gone unnoticed. They provide clarity and are sincerely appreciated! Please
know, I am neither for nor against paid parking. I have always been a believer in choosing one's battles wisely. This is not a battle I want to fight either way. I believe this
program has both benefits and consequences, like everything in life. I will tell you one small personal opinion, if you care to hear. I have now been standing at the store of
Brownfield's for 21 years (over half my life) watching that Library Parking Lot. Anyone who knows me can attest to the fact that I have put my heart and soul into building
this business and that I love my job. I can't tell you how discouraging it is to look into that Library Lot late afternoon/evening, day after day, with it being a third full. If these
downtown lots are full, it means downtown businesses and restaurants are also full. The impression the lots are giving to me around dinner time is that nothing is going on
downtown. Let me be super clear, I don't think parking has affected our business. We chase business and do everything in our power to present our products the best
way possible. We take all responsibility for our business. We are beyond grateful for an outstanding summer. But, due to the amount of time I have spent watching that
parking lot, I wonder if your team has considered changing the paid times from 10am to 4pm to help promote dinner time business downtown? Thanks again for your time
and efforts. Every interaction I have had with the Parking folks regarding our employee passes have been outstanding. Thank you for improving the signs. It has made a
big difference in lessening confusion. Thanks for listening to lots of opinions, as we know they are never in short supply. :-)
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Thank you Matt and Vanessa. I know this could not have been easy to implement. Increasing the free parking for locals to 60 minutes will be perfect. I have had to rush to
keep within the 30 minute time frame.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Thank you for the update, the hour extension is nice.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Nice, 60 minutes will help so much.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program
Cool! 60 minutes would totally be enough time to get errands done in town during tourist season.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Matt, nice job of keeping the town citizens updated.
Permit survey
response
(email)
8/24/2021 Local Positive
Local permit needs
to be more than 30
mins
That is good news. Of course, for a local to really go shopping or eat in a restaurant 60 minutes is still not long enough.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Wow! Thank you for thinking of local's quality of life in this way. 30 minutes was enough time for maybe 1 errand downtown, but one hour of parking will drastically help
locals do what they need to downtown. I truly, truly, truly appreciate your conducting of this survey and actively responding to local's needs. Thank you so much.
Permit survey
response
(email)
8/24/2021 Local Positive Support the program 60 minutes much better!
Permit survey
response
(email)
8/24/2021 Local Positive Support the program Cool!! Thank you!
Farmer's
Market 8/19/2021 Unknown Neutral
Confusing signage/
communication Need more informational pamphets "everywhere".Need more informational pamphets "everywhere".
Farmer's
Market 8/19/2021 Local Positive Support the program I work at the Library. Not as many comments as back in 2019 when time limits were implemented. Maybe because people are able to find spaces.
Farmer's
Market 8/19/2021 Local Neutral
Visitors and/or
locals should not
have to pay for
parking
In Idaho Springs, residents don't pay to park.
Farmer's
Market 8/19/2021 Unknown Neutral
Confusing signage/
communication
Add pre-entry signs at the entrance of the Visitor Center during Farmer's Market to direct drivers to the parking structure. Also, negotiate with Farmer's Market to provide
carts to transportat groceries for people.
Add pre-entry signs at the entrance of the Visitor Center
during Farmer's Market to direct drivers to the parking
structure. Also, negotiate with Farmer's Market to
provide carts to transportat groceries for people.
Farmer's
Market 8/19/2021 Unknown Neutral Misc Start the shuttles earlier in the season and add times that are better for doctor's appointments.Start the shuttles earlier in the season and add times
that are better for doctor's appointments.
Farmer's
Market 9/1/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Locals should not have to pay; one hour is not enough. Permits are a pain.
Farmer's
Market 9/1/2021 Local Positive Support the program Thank you for the extra local time on the permit!!
Farmer's
Market 9/1/2021 Local Positive Support the program "The City is doing a great job". Applied for the Environmental Sustainability Task Force but was not selected. Wondered why it was all Democrats. He said that he was
qualified - not sure why he wasn't picked.
Farmer's
Market 9/1/2021 Local Neutral
Local permit needs
to be more than 30
mins
System works fine. Would like more than 30 mins.
Farmer's
Market 9/1/2021 Local Positive Support the program Thank you for the shuttles. Use them to come to work downtown. When they are not running, he parks in the garage. "It works well".
Farmer's
Market 9/1/2021 Local Neutral Confusing signage/
communication Start shuttles earlier! More signs for parking.Start shuttles earlier! More signs for parking.
Farmer's
Market 9/1/2021 Local Neutral N/A Asked where parking revenues were going. Would like to use parking revenues on bike paths - this helps with affordable housing.
Asked where parking revenues were going. Would like
to use parking revenues on bike paths - this helps with
affordable housing.
Farmer's
Market 9/1/2021 Local Neutral Misc Extend all bus routes to coincide with paid parking season.Extend all bus routes to coincide with paid parking
season.
Farmer's
Market 9/1/2021 Local Neutral Misc Davis (lot) should be a paid lot.Davis (lot) should be a paid lot.
Farmer's
Market 9/1/2021 Local Neutral Misc Do not move the Farmer's Market.Do not move the Farmer's Market.
Farmer's
Market 9/1/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
Paid parking is greedy. Makes Town look bad. Opposed to shuttles because they are empty. Opposed to RMNP reservation system.
Farmer's
Market 9/16/2021 Local Positive Support the program Thank you for the one hour extension! Parks in parking structure and it works well. Spots are now available in the Town Hall lot! Hopes everyone gets used to paid parking.
Page 82
Farmer's
Market 9/16/2021 Local Positive Support the program 60 minutes is good for local permit. Parking experience is good - parking structure works!
Farmer's
Market 9/16/2021 Local Positive Support the program 60 minutes is great! "My wife told me that she is not going downtown with only 30 minutes. 60 minutes works!" Curious about how The Car Park is being paid - where does
the money go? Thought that all the paid parking revenue was going out of Town - happy to know that it stays in Estes. "We couldn't afford not to do paid parking".
Farmer's
Market 9/16/2021 Local Positive Support the program Good job moving the Local pass from 30 to 60 minutes!
Farmer's
Market 9/16/2021 Local Positive Support the program "YAY!" for moving the 30 minutes to 60 minutes. Good job? Are the revenues as projected? Also asked what the plans were for 2022. Happy to hear that staff will be
recommending to keep things the same. "This is a needed change".
Farmer's
Market 9/16/2021 Local Negative Misc EV fast-charging stations are way overpriced! 400% higher than other places! Thought the Town was setting the price and keeping the money (actually is Chargepoint, the
vendor).
the Town should consider development code changes
to support more EVs.
Farmer's
Market 9/16/2021 Local Positive Support the program Thank you for 60 minutes!
Farmer's
Market 9/16/2021 Local Positive Support the program Asked what the Town was doing in 2022 for paid parking. Thank you for recommending that the Trustees keep the program the same!
Farmer's
Market 9/16/2021 Local Positive Support the program "60 minutes is good! Post Office parking is improving - this is great! Thank you!"
Farmer's
Market 9/16/2021 Local Negative Could not find spot Parking is too limited.
Farmer's
Market 9/16/2021 Local Positive Support the program Dragging the Town into the 21st century is a good idea.
Farmer's
Market 9/16/2021 Local Positive Support the program Transit is doing really well.
Email 9/18/2021 Unknown Negative
Visitors and/or
locals should not
have to pay for
parking
I can’t believe Estes is now charging for parking. You have just added more expense to the visitors of your town. You have made it to the point where people can’t afford to
support your local business.The elderly people, like myself, can’t walk and get around as easy as we use to. My only option is not spend my time and money in a town that
bases itself around money.
Email 9/19/2021 Local Neutral Enforcement
I personally took the attached photographs today, Sunday, September 19, 2021, at 2:30 p.m. MDT when I went to the EP Post Office to pick up my mail. Not only were
there no open parking spaces in front of the P.O., but there were no available parking spaces in the entire Post Office Parking Lot. In fact, as you can see, even one of the
spaces "RESERVED" for USPS vehicles only was occupied by a grey VW Jetta CO plate OBV-409.
EP absolutely needs to mark the parking spaces
designated for USPS patrons with signage clearly
identifying them as follows: POST OFFICE
CUSTOMERS ONLY
Email 9/16/2021 Local Negative
Visitors and/or
locals should not
have to pay for
parking
I have been a resident of EP for 23 years. With the paid parking I no longer venture downtown. I use my local permit to RUSH through the Library. I did go into town
yesterday with family members that paid for parking. They paid for an hour and then we all RUSHED through town to shop. When the hour was up we had to go back to
where we parked on the east end of town...we were on the west end. An app to add time would of helped. Everyone was frustrated and left items behind that they didn't
have time to purchase. So much for taking friends and relatives for a nice leisurely visit downtown. I heard several people in stores complaining about the paid parking,
merchants and shoppers. Not sure how this is helping EP. Hard enough not being able to visit RMNP if you don't have a timed entry permit. Looks like more and more
people will just skip coming here. Also, $2 per hour is pretty pricey.
Permit survey
response
(email)
9/15/2021 Local Positive Support the program Hurray, thanks for the update. Although I asked for 90 minutes, I think 60 is a big improvement.
Permit survey
response
(email)
9/15/2021 Local Positive Support the program
Matt, Thanks for listening to those of us who requested additional time. As I noted in my survey results, I try to be as expeditious as possible when using lots that are full
or almost full. I want visitors to have access to the shops, restaurants and amenities that Estes has to offer and especially to those people whose vacation time is limited.
Those same visitors, however, often result in long lines and delays in service which push up against the 30 minutes. The change to an hour allows me a little more ease
that I will not be parking beyond the time limits offered by the local permit.
Email 9/9/2021 Unknown Negative
Visitors and/or
locals should not
have to pay for
parking
Your new paid parking is a mess! Do you really think seniors know what a QR code is or where to find it? For the people that do know how to use a QR code it takes about
20 minutes to get the info in. You could have found a different way to come up with a few bucks. Visiting and spending a lot of money over the last 43+ years in Estes, it will
be my last visit. I'll let the senior centers know that Estes is not a recommended place for seniors. Also 7 minutes stopped at one of your traffic signals. Just what we need
more carbon added to the air! Too bad you can not hear all the complaining as the people try to Park!
Business
Walkaround 7/12/2021 Business Neutral N/A
Business
Walkaround 7/12/2021 Business Positive Support the program Said things were going well. Asked for more maps to direct people to free parking.
Business
Walkaround 7/12/2021 Business Neutral Support the program Happy to hear about improvements to signage.
Business
Walkaround 7/12/2021 Business Neutral N/A
Business
Walkaround 7/12/2021 Business Negative Support the program Tourists don't feel welcomed by paid parking
Business
Walkaround 7/12/2021 Business Neutral Support the program Happy to hear about improvements to signage.
Business
Walkaround 7/12/2021 Business Neutral N/A
Business
Walkaround 7/12/2021 Business Neutral N/A
Business
Walkaround 7/12/2021 Business Positive Support the program Patron said that he's been coming here since the '70s and found it much easier to find a parking space this year, and the kiosk was intuitive and easy to use.
Business
Walkaround 7/12/2021 Business Neutral N/A Only concern was some customers may have left early due to expiring time.
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
Does not trust data being provided by TCP. Believes that next year customers will not return. Feels Town is trying to take money from visitors and is planning on expanding
paid parking program without collecting feedback.
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Positive N/A No comment
Business
Walkaround 8/6/2021 Business Positive Support the program Liked having employee permit.
Business
Walkaround 8/6/2021 Business Positive Support the program No longer has trouble finding a parking space. Clientele has no issues. Believes program is a success
Business
Walkaround 8/6/2021 Business Neutral N/A
Business
Walkaround 8/6/2021 Business Negative
Businesses/
employees should
not have to pay for
parking
Businesses that contribute so much to sales tax revenue should not have to pay for employee parking
Business
Walkaround 8/6/2021 Business Neutral Misc Interested in validations for her customers.Interested in validations for her customers.
Business
Walkaround 8/6/2021 Business Neutral Misc Businesses should have permanently reserved stalls. Has not had difficulty finding a space this season with Employee Convenience permit.Businesses should have permanently reserved stalls
Business
Walkaround 9/9/2021 Business Neutral
Confusing signage/
communication
Kind Coffee designated spaces have caused a bit of confusion in their lot (which is private). People are not sure if they have to pay or not pay. They bought permits but may
not next year since the garage is so close. The signage update mid-season helped. Paid parking is expected in a busy town.
Business
Walkaround 9/9/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
Bought an employee pass; no problems. A lot of people complain about not understanding how to pay. When asked to clarify if the main issue was how to pay or having to
pay, the employee said how to pay. Thinks paid parking is terrible and is not for it.
Business
Walkaround 9/9/2021 Business Neutral
Confusing signage/
communication
Has people stop in - not sure about how paid parking works. Spaces are turning over, which is good for their business and their small lot. Thinks that people have a hard
time processing signs. He parks at the parking garage. People that stop in are "way more confused about how to pay" than upset that they have to pay. Thinks the older
demographic struggles more.
Business
Walkaround 9/9/2021 Business Neutral
Confusing signage/
communication No issue with have to pay - just a lot of questions about how to pay. Customers having trouble making payments. Think paid parking is fine.
Business
Walkaround 9/9/2021 Business Negative
Visitors and/or
locals should not
have to pay for
parking
"I have no good feedback". Employees have to walk to the parking structure at 11pm/midnight. This is not safe due to animals and/or drunk folks on the Riverwalk. It is dark
under the bridge as well. Staff comes in at 3pm and there are no spaces at Town Hall. Customers think Ed's should valideate their parking and they have had folks walk out
angry. One customer got a ticket. They stopped a Parking Ambassador and the ticket was waived but they had to "jump through too many hoops". Reported glitches in the
app and said it takes too much time. Elderly customers seem to struggle the most.
Business
Walkaround 9/9/2021 Business Neutral Support the program All employees have permits - no real issues. Can curb be painted yellow to indicate loading?
Business
Walkaround 9/9/2021 Business Positive Support the program
Mentioned "the other woman from the Chamber" who had recently been in asking for feedback. "She had strong opinions of her own. You can skew any argument". She
said she felt like the other women was trying to get her to say negative things about paid parking but "it has been fabulous!" Loved $40 employee permit - reasonable price.
Customers use the parking garage and "people expect to pay". Used to park and walk all the way from Virginia or "drive around for 45 minutes" and now she can find a
space.
Business
Walkaround 9/9/2021 Business Positive Support the program
Can always find a space. Customers say it is an easy system - especially the younger ones. "I can always find a spot at the Post Office now!" The Town had to do
something to control traffic. "People will get used to the idea or find a free space". She has seen a lot of people using their phones to extend their time - really likes that
feature.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative Technical issues The site to apply for parking pass was not mobile friendly...had to turn my phone multiple times to access drop down info that couldn’t be seen or accessed with phone in
upright position (narrow part of screen). This is going to be a deterrent to locals wanting to use local businesses
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral N/A Instead of just having the virtual info sessions via Zoom, how about putting a detailed video on your web page and on your Facebook page? These info videos worked great
during the wildfires and many of us don't like Zoom. Thanks!
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Confusing signage/
communication We are usually able to find a parking spot with no problem. If there isn't one in town we drive to the parking garage. Improve the website used to sign up for parking sticker.
It is not user friendly and it is a pain to navigate.
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Online
Feedback Form 2/5/2021 3:12 PM Local Negative Confusing signage/
communication
Lack of infrastructure 1st I'm against the charging for Parking. Having said that: The town made the payment for parking far to complicated. 30 mins free here, 1 hour free
there, $2 per hour over there, but $1 per hour across the street... far too complicated. This town is actively working to anger our source of income; tourists.to start; DO NOT require payment for parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
Estes was once a really great town to raise a family and did not do all the nonsense that breck, vail ect do......then the decision was made to do paid parking. such a joke!
Stop changing estes! Starting with the parking.
Stop the nonsense of charging. I have to now get a 30
minute parking permit to park my FIVE vehicles at 30
minute parking and display to the world that Im a local
or not park where I have parked for years.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative Technical issues
Impossible to park at a pay lot-I DO NOT have a smartphone! Can't do the App, scan etc... So the sign says call the !-800 number. How in hell am I supposed to do that
in a parking lot when I have no cell? Thus-VERY POOR experience!!! Yes! For people who are "tech savvy" and can use your methods-Put a noticeable
sign at the Pay Here meter. I tall vertical banner to mark the location would be nice. I tramped all over the lot looking for where to try and pay because it is not clearly
visible .
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
I can't believe you are charging for parking! I have been visiting Estes Park for over 50 years. What greed!! I don't care for your visitor center parking, I do not enjoy shuttle
services and the walk from the visitor center is a bit too long for seniors. If I wanted this kind of "attitude" I would visit Aspen. So disappointed in this change! Disappointing
experience. Disappointing attitude. Big city idea, so unlike Estes Park who used to be a small tourist town with welcoming attitude. Can you feel how angry I am about this?
This is totally about greed.
Stop charging for parking!
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
That would be PAST experience has been good ... easy to get in and out. Not a big problem even in heaviest traffic times. After yesterday, I would classify the experience
as the worst!!! We have lived about 20+ air miles NE from Estes and manage to visit often throughout the year. In our April visit this year we were excited to see many of
the old businesses back after the Covid mess. We had visitors at our home this week from NE and they indicated that EP was first on their list, as usual. The pay-to-park
decision did not set well with them (or with us). Rating: worse than "very poor". Maybe "Fatal" would be a better rating. I have been living is Northern CO for 52 years.
This is the biggest step backward that I have seen taken by your town. We helped to fight off the thought of one-way traffic. Now this trumps it as 100 times over. We
will continue to celebrate our anniversary at the Stanley, attend the Highland Festival, and maybe even go up for the rodeo, but will not go into town until this parking fiasco
is resolved. Your decision could have managed to destroy the spirit and class of your little town as bad any forest fire experience could have accomplished.
Get rid of paid parking!!!!!! Our guests shared our
dismay. "Are they trying to be like RMNP and limit
visitors?" "What do they think this is, Jackson Hole or
Aspen?". These are folks who come Estes to pick up a
box of taffy and often it's not unusual to spend $150 to
$200 on art, jewelry, and collectables plus have a good
meal. Now you have put yourself in into the image of
big city GREED and no respect for visitors.... a
disastrous decision. Wake up or watch your unique
little town go down the tubes!! Just let visitors go to
Boulder or Denver for the CO experience, I guess.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative Enforcement I visit Estes Park a few times a year. Wasn’t expecting to have to pay to park. Don’t let RVs park in lots. I believe it’s not fair for motorcycles to be able to park 4 in one spot
and only pay for one.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
We visit Estes Park every year. We were very disappointed to see that you now charge for parking. We will be spending a lot less time there now. The city makes a lot of
money off of tourist already. Parking should be free.Offer free parking again.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
We live in Loveland, and frequently come to Estes for recreation, shopping, dining, and such. Parking has never been an issue for us. And we've lived here for 25+ years.
So my rating is "Excellent"...until now. To see it now change to paid parking...you just lost our business. I think it's a slap in the face to the locals. We will not be paying for
parking in Estes. It literally sends the message to locals "go somewhere else". So, that's what we'll do.
Eliminate the absurd paid parking fees.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Could not find spot Often times I am not able to find a parking space If the paid parking is really working and helping the city with revenue and tourism, then paid parking is ok. But if this is not
the case, please get rid of it.No paid lots
Online
Feedback Form 2/5/2021 3:12 PM Local Negative Enforcement
after waiting for traffic to part and to be able to pull out of the library parking lot, some guy in the little yellow parking transit car didn't have the same courtesy as the others
drivers and turned in front of me almost causing an accident and not allowing me out. Where was he in such a hurry to? Nowhere is the answer. Maybe a more responsible
and friendly driver would be better for that position. paid parking does not seem like a tourist friendly thing to have in a heavily populated tourist town
Online
Feedback Form 2/5/2021 3:12 PM Visitor Positive Technical issues Not enough parking pay stations. Add more pay stations.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Difficult to find parking close to establishments, especially Post Office, Restaurants, etc. I understand the need to implement paid parking and support it. Most mountain
towns have already implemented these types of fees for parking. I do believe, however, the 30 minute parking limitation is somewhat punitive to local residents. Many times
locals gather at various restaurants/pubs and would likeat least an hour of free parking to be able to enjoy a meal together. As it stands now, some of us locals are avoiding
some of the downtown establishments for a meal or a few drinks together.
Longer times for Permit Stickers
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I tend to avoid parking downtown now because of paid parking. The previous question does not allow for “marking all that apply” because the web form uses radio buttons
instead of check boxes.
I also get info about parking downtown from the TOEP’s social media pages.
All local residents should be able to park for free in any
non-restricted (disabled, loading zone, etc.) space.
I shop more frequently outside of Estes Park now that
we have paid parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
I won't pay for parking. I avoid downtown all year now, period..Make it free everywhere. Add more parking spaces.
Get rid of the parking police to pay for it.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program
Because I generally walk or bike downtown, or I can park at the structure. I have not parked anywhere else downtown this season (even though I have a 30-minute permit),
and I am very happy with my options. Keep up the good hard work with this paid parking program. I love the added bonus that the Town is taking in hundreds of thousands
of extra dollars that can be spent on town priorities, even though that's not why this was implemented. If the fees are not enough to prevent the paid lots from filling up and
creating congestion, do not hesitate to raise those fees for next year.
Block parties in existing parking lots so we can enjoy
that public space from time to time and not cede it
entirely to cars. The Farmer's Market and other events
at the Visitor Center do this well. Also, more bike
parking around town. I'm often locking my bike to street
signs.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Now that we have paid parking, I can almost always find a parking space in the general vicinity of where I am going. I honestly think we should raise the parking fees next
year slightly to generate additional income and encourage more people to use free parking spots such as the garage.
Whenever possible, position a live person in the major
paid parking lots to assist those who are confused
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
We have disabled Vet licenses and are unable to find a place to park at the Post Office. Three times I have tried to get my mail and the parking places are full with out of
state vehicles. I have to go home and get my husband to drive me back downtown. He drops me off and circles the lot while I go inside. What are you trying to do to the
residents? Very disappointed in the way it is being run.
Get rid of the paid parking completely. The fair grounds
has lot of parking. Make the visitors use that lot. The
parking garage is NEVER full. What a waste of money.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program I have found the free parking available on the street or in the parking lots near the shops fairly easy and convenient to access. I prefer to continue to use this free parking
that is available as a frequent visitor to Estes. I think it's good, as I usually find free parking fairly quickly.I haven't experienced problems while frequently visiting.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive N/A
Regarding the transit system, I would be interested in
seeing ridership numbers on each of the shuttle routes.
My impression is that the main trolley route up and
down Elkhorn is frequently used, but the either shuttle
routes are empty or nearly empty most all of the time. If
that is the case I think we should be cost-effective and
illuminate those secondary routes that are not being
used very often
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Enforcement I can park and do business at the post office and check my PO Box. Thank you Thank you to those folks who drive the little enforcement vehicles.Strict enforcement. Tickets and towing.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Could not find spot Parking lots still busy constantly during peak times. Parking app does not work well. Improve accuracy detail of parking app
I would raise fees. Garage still open. Additional fees
would be beneficial to town.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program We already park at the garage and walk to downtown so not a big change for us. It has been great to have the 30 min free sign up and be able to park for 30 min free and
find parking in the municipal lot.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Poor Yall run out of money Parking spaces
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Could not find spot Sometimes hard to find a close place for seniors Free parking stickers for EP locals Free. Reserved for seniors not handicapped
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I get downtown early but a lot of the free parking is now taken The parking garage is a complete joke and was a total waste of money. It's too far away from downtown to
provide any convenience to visitors or residents. It should have been built on the post office lot where EVERYONE wants to park not a mile away from where everyone
wants to be. Tear it down. Admit your mistake and reclaim the area as part of nature.
More areas to park where people actually want to be
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
As a resident I try and avoid the downtown area during the summer tourist season. I do need to go to the building department to drop off plans, checks, etc. It is very
difficult to find parking for my in and out trips to town hall. It would sure help those of us who struggle to find a spot for a 5-10 minute meeting to have a 30 minute short
term parking option outside the building. I hope you show the locals a little grace as we get used to the new parking restrictions. I ran into McDonald book store to pick a
book up and totally forgot it was paid parking!
Accessibility to short term parking for quick trips to the
town hall.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program
I usually dont have any problems finding a space within a block of where I want to be. I have 30 minute free stickers for all my cars. I don’t go downtown very often during
tourist season. I think the paid parking has helped with traffic alot. I also think in previous years visitors with several cars would park early in the morning at the most
popular parking spots, then carpool into RMNP. Spots would be occupied all day! Now, those people are encouraged to park at structure! Also, I think Farmers Market
should be moved to Event Center to alleviate so much congestion.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
Had to pay $2 to just go pick up a package in one store. Paying for the parking took longer than the trip in the store. Free parking was not a problem for us in past years. Have 30 min free parking
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Because when I'm in Estes I walk downtown most of the time.
Estes needs to discourage cars driving up from the
Front Range just for the day. The Bustang is a good
first step, but the service should be everyday, not just
weekend days. Or put park and rides in Lyons and
have shuttles run frequently from there to Estes. There
are just way too many cars driving in to Estes and yet
there are no current reasonable alternatives.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
I don’t go downtown during the summer because of all the tourist. And I definitely will not pay to park. I have lived all over the country and rarely have I paid to park unless it
was at an event. For a town this size I think it is unnecessary. But as with everything here it is all geared toward tourists and not the people who actually live here.
Make the parking garage paid parking and leave
everything else like it was.
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Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Parking at the Post Office is hit and miss. One would think that specific spots would be marked for those that use the Post Office. Very common to see an out of state
vehicle parked in the first 3/4 spots and no one in the building. Down town parking is ridiculousness.
Provide more parking for the Visitors. City built the 3
story structure at the end of town, never full. City was
suppose to do multi story parking at the Post Office
parking lot, WHEN? Charging visitors to park in our
town is not good business. We want and need
Visitors/Tourist so should do everything to encourage
their participation in Estes Park.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Neutral
Visitors and/or
locals should not
have to pay for
parking
Just good
STOP charging to park! We love Estes, but with the
high price of almost everything in town, and the money
you rake in, don’t insult us by the hassle of charging for
parking.
Also, the timed entry, which I understand is not your
doing, is a real bummer.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Paying $2/hr is a joke. I pay sales tax; I shouldn't have to pay for parking. I don't go downtown anymore. I can't even park at Safeway to buy groceries because of paid
parking elsewhere.Get rid of paid paring.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
It’s often very hard to get my errands done in just 30 minutes. It’s been a pretty stressful experience, using my locals pass to park downtown. I know this is a difficult
program to manage and people are trying their best. I really do think that increasing the time limit for locals to park to one hour would make a huge difference. Thanks!
I would like the locals pass to allow for one hour of
parking. That would make a huge difference for me.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Lack of availability
Going to dinner at favorite spots requires locals to pay
as the Grace period is inadequate to cover a sit down
meal
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Technical issues When the tourism is high, parking is more of a challenge. We are willing to walk a distance to where we are going, so it's not so hard. Although no one feels like spending
money to park, it's necessary and hopefully the money will be put to good use. It's a part of being a tourist town.
The few times we have used the paid parking, it was a
good system. Due to internet connection, it can be
frustrating. People using the standing machines make it
a long wait.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Much better this year.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Enforcement
Because parking requirements are frequently not enforced. I often encounter vehicles parked in such a way that they take up more than one space or are against my vehicle
to the point I have to enter through the passenger side or the rear door. If you want to have a worthwhile conversation about public parking in Estes Park exclude the
publisher of record for The Estes Park Trail-Gazette, Michael A. Romero, who thinks he runs the town, despite NOT living in Estes Park.
Tow vehicles that fail to park properly.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Confusing signage/
communication
I tried using paid parking today for the first time (at the library parking lot -- I was attending a 3-hour meeting. I called the phone number 877-727-5951 but got a recording
saying I had to create an account. When I pressed the number to do that it said I would have to pay $5 to create the account. So I hung up, didn't want to do that. Then I
tried to use my Visa credit card (which works fine at Safeway and everywhere else) but the parking pay machine declined the card, when I inserted it and again when I
tapped it. So I ended up having to pay $6 cash (which luckily I happened to have with me). Also, I have a 1/2 hour free decal on my windshield as a local resident, but
couldn't figure out how to get that 1/2 hour free when I needed to pay for parking longer than 1/2 hour (in my case, 3 hours). I may just not be doing this correctly, but it's
confusing. Thanks!
Make the machine easier to use, example it didn't take
my (perfectly good) credit card. And clarify (by email to
residents maybe?) how to get the first 1/2 hour free to
apply, if parking for more than 1/2 hour. And make the
phone number available to make a payment by phone
without creating an account. Thanks
Online
Feedback Form 2/5/2021 3:12 PM Business Neutral
Confusing signage/
communication Your signs are not understood very well. Your see a lot
of tourists shaking their heads up the post office.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
poor during weekends get rid of paid parking
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Technical issues Difficult Only good thing is the parking garage is getting used more. 30 minute sticker sometimes isn’t long enough when you have to walk somewhere.Using the units to pay isn’t easy and certainly slow
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral N/A You never really know. Even with the app. Not really. It's a tough situation either way.Offer parking at the fairgrounds for employees and
visitors and shuttle people back and forth.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Could not find spot It can be difficult to find adequate parking downtown. No.
I would be willing to purchase an annual parking pass
which would allow access to various parking lots in the
downtown area.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Confusing signage/
communication There are actually parking spots available during the day now. It would help if the paid parking times were on the
signs.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Local permit needs
to be more than 30
mins
You can never find a spot near where you need to go. 30min free is not enough for locals. It never fails, when you find a spot it’s on the opposite side of town from where
you need to be and then you have to walk all the way through town - 30 min is not enough! Not sure paid parking is really helping.Give locals more time!
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Since paid parking there are almost always empty spaces when I go to work. I appreciate the downtown employee permit.
There needs to be a light at the parking garage so you
can make a left turn leaving it when it’s busy. Otherwise
you have to take a right towards downtown which
defeats the purpose of reducing downtown traffic.
There should also be spots in the free garage for
parents with young children or an elevator as navigating
stairs with strollers and young children is not practical.
Online
Feedback Form 2/5/2021 3:12 PM Business Negative
Visitors and/or
locals should not
have to pay for
parking
I personally have no issues using the parking system, if that is what this question is asking. The wording is a little vague. However, as a business owner I have heard zero
positive comments. It makes our visitors feel unwelcome and as if we are putting up barriers. Those are the comments we are hearing over and over again. They are
absolutely not seeing the “benefits” of having parking available for a price. Instead they are circling and circling to find close by free lots. They seem to feel the parking
garage is a long walk See above.
Of course I think this decision is made and the request
for feedback is eyewash, and an attempt to determine
how to better market this new addition to the EP
customer. Machines are installed and signage appears
to be permanent. I doubt that overwhelmingly negative
feedback will make any difference. It has also put
extreme pressure on private lots like Stanley village.
Online
Feedback Form 2/5/2021 3:12 PM Business Neutral Technical issues Generally I can get acceptable parking when I need it. The paid parking is undesirable for our guests. I’ve watched people standing in rain, trying to get parking paid by
reading then following instructions. It is a very negative and time consuming experience that is unnecessary for our guests. Excessive control.An expansion by Safeway.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
This question is too vague, pre or post paid parking. Pre it was excellent, now it is VERY POOR! Paying to get my mail?!? Because the post office and delivery are a joke,
now I have to pay to get mail and packages. The signage and money paid for the parking is a complete waste of money. I hate the fact that the town has on the reader
board that there is new paid parking, like they are proud of that! All the paid parking has done is make it harder on the private lots that are “free”, making it harder on those
businesses, like the ones where Safeway is. It is hard enough to support the businesses in there, but now they are jam packed with people that are leaving their cars there
all day. The change makes people feel unwelcome, like thanks for coming, but we don’t really want you here. And the buildings where the loop is going are now full. Estes
Park is built on small businesses, and this is driving away customers and changing the way our visitors feel about our town. We are not Aspen, so stop trying to act like we
are. Gone are the days of just running into Laura’s and grabbing a piece of fudge or into the Taffy Shop to grab a box, now it has been made even tougher to support the
local businesses. I think I have covered it all, but the town has to step up and protect the private lots and the businesses that they pay a ton in maintenance on just so the
town can make a few bucks! Paid parking is idiotic and shows the true colors of the leadership of the town. Way to shit the bed.
Not much to be done now as the town has spent gobs
of our money on this idiotic plan! I went to ge my mail
on Monday and there was a line of people trying to pay
at the box, they were clearly frustrated by the time it was
taking. At some point you just have to say “wow this
was a stupid idea!”, cut your losses and make Estes the
family destination it used to be.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I can always find a free spot. The parking experience is great, I never have problems finding free parking and walking to my destination. Anyone complaining about the paid
parking system is just lazy and doesn’t want to walk five minutes to their destination.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
The paid parking is very confusing, especially to those of us who are a little older. I just don’t go into town anymore. The greed of this town doesn’t ever stop. Moving as
soon as I retire.Free parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
It should be free. All you want to do it force people to pay money for something that was free. It hurts business, foot traffic, and it is expensive. Greedy town council.
Counter productive idea. This place is going downhill all for the sake of the almighty dollar into the city kitty.
Make it free, like it used to be, or limit parking to 30
minutes in places where there are currently meters.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive N/A
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Support the program Usually have the drive around and around looking for parking. I think paying for parking opened up more spots. I would rather pay $2.00 an hour and have parking available
then to have it be free and none available.More available parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Confusing signage/
communication
It's not terrible and it's not great. I don't understand why the parking lots are only half full (or less) after 6pm. If we want to support our restaurants and shops, we should
certainly encourage full lots until at least 8pm. The signage and app don't seem very clear as to what happens after 6pm. It's better than the terrible RMNP reservation
system and seems to have less of a negative impact on community perception compared to the reservation system. I believe the parking experience can and will be
improved with time. Improving the signs will certainly help the customer experience. It would be helpful to have Town employees set up tables in the lots for a few days
and survey people on their experience. Firsthand, user experience is the best data.
Improving the signs, educating the public, and making
the app easier to use/understand.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I never have problems parking or plan ahead during the summer season. I also walk more and use the shuttle system. I'm so glad to see paid parking. It's about time.
Online
Feedback Form 2/5/2021 3:12 PM Business Negative
Visitors and/or
locals should not
have to pay for
parking
As someone who also works downtown (not an option above to mark a resident, a worker, and a property owner….which is the most important????), I have had to answer
daily questions as to how this paid parking works, why the town did this, how much money does the town need to fleece from tourists, etc. This is a very unfriendly
impression. They all believe the $2 an hour is WAY too high…even Boulder doesn't charge this much! Many tourists have said they will not be coming back because of
this. I know many visitors who are making fewer visits to downtown because they do not want to pay for parking. I have sales people who make periodic visits to EP and
they do not want to have to pay to do business. I think it is terribly unfair to make hourly workers to pay to work. These are not white collar professionals working in a
metropolitan downtown. These are high school and college kids trying to make money for the upcoming year. Please get rid of this unfriendly, money-grabbing scheme.
The message from the town is that this will bring in nearly $750k (and I understand on track to make this goal) and only using the money to pay for itself. Why bother?
Where else can this money go? The voters agreed to a 1% sales tax increase in 2014 after the flood to go to roads, but I haven't seen a completed project using this
money after years of record-breaking sales tax collections.
The shuttle system needs to bring back the hiker shuttle. The outdoor industry is clamoring for ways to make the outdoors more inclusive. However, RMNP is doing
everything in its power to make access to RMNP exclusive to only those with high-speed internet, technology, money, and transportation. The hiker shuttle was a great way
to give those without a car access to the park, like students here for the summer. Now RMNP is only available to those who can afford it. How sad.
Get rid of it! I can’t believe the town spent twice its
budget (120k) for permanent signs that are wrong and
lacking important information. The remedy should have
been to have stickers made for the signs to add the
additional information, not taping some homemade sign
to posts. I find it ironic that in the more than 15 years of
the shuttle system, the shuttle stops still look temporary
and homemade. Why aren’t there benches and
shelters for the shuttle stops? Why are the signs held
down with sandbags?
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Feedback Form 2/5/2021 3:12 PM Local Negative
Local permit needs
to be more than 30
mins
I don't come downtown anymore. Resident exemption that lasts longer then a half an
hour.
Page 85
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Feedback Form 2/5/2021 3:12 PM Local Negative
Local permit needs
to be more than 30
mins
Too crowded and now costly for 30+ min What happened with shuttle route to/from YMCA?
Increase price and length of time allowed local
residents...not that any of us compared to them on a
given hour/day
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I do not like the paid parking regulation. I think it hurts downtown businesses and confuses people coming into town. Eliminate paid parking
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Enforcement
I have no objection to making prime downtown lots paid - in fact it was easier to find parking downtown than it has been in the past, but there was rather severe impact on
businesses adjacent to some unpaid parking areas (specifically upper and lower Stanley village and the lot off of Craigs Dr. - Rock Cut, Rocky Mt. Liquor, etc). Having
these lots fill up every day prevents customers from getting to businesses in these centers.
Strictly enforce parking rules in lots maintained by
businesses. There is plenty of parking in the parking
garage and events center.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
We do not like the new pay to park None. Free parking again.Free parking
Online
Feedback Form 2/5/2021 3:12 PM Visitor Positive
Visitors and/or
locals should not
have to pay for
parking
I don’t normally go on weekends so spaces are easier to find. During my last trip in July I passed on going to a couple of stores I enjoy because I didn’t want to pay to shop.
I already paid once but wanted to pick up a WSJ, not going to pay just to run in a store.Remove the paid parking!
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Feedback Form 2/5/2021 3:12 PM Local Neutral Support the program I avoid town when it is busy. I think it is a total bummer that the library lot is mostly paid spaces right now but I understand based on location and use. I just want people
who use the library to have enough spaces and adequate access. Thanks for keeping some spaces free and offering a locals pass.
Please install dark sky-friendly lights in the parking
garage. This is a reasonable request versus level the
garage and turn it into green space.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Paid parking is a nuisance.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Could not find spot
I am a disabled driver, I usually am able to find sufficient handicapped parking near the center of town, by the park. When I had visited the week of July 5, 2021, all the
spots were taken. I had my handicapped placard in display in my car but had to use another non handicapped designated spot in the pay to park area. I know its the busy
season, but more handicapped parking spots would be a blessing in town.
More handicapped spots are needed. Or a time limit for
them.
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Feedback Form 2/5/2021 3:12 PM Business Neutral Could not find spot
The $40/yr parking permit for business owners is good, but sometimes I can’t find a parking spot near my store. I work solo and often need to load and unload stuff from
my car throughout the day. It would be so nice if a reserved spot was included in the parking permit. My store is one of the first store people who park in the Wiest lot come
to. So many people complain about it. They either have trouble paying or are stressed about getting back to their car in time for what they paid for. They ask me all kinds
of questions and I don’t really want to be the parking info center. The only good thing o have seen is that it keeps the lot a little clearer for owners and employees of stores
to find a spot. I would love to have a reserved spot close to my store though.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Of course in the summer the parking spaces are limited but now with the pay to park I don't even go downtown as I do not want to pay to just go and get a bite to eat. I just
don't understand the reason for this sudden change as it as usual effects us local people. They never benefit us its all tourist driven.
NO more pay to park would be great. I use to be able to
find a parkin spot but now I am limited to where I can
park without paying.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Technical issues The parking lots are not laid out very well.
Get a better pay app. I don't mind paying to park. BUT I
never got the ParkMobile app to work right. I have an
pretty new phone and the app never wanted to take my
information.
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Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
Because up until now I never had to pay for parking!
The town builds a larger parking garage and you cannot charge to park there, but now you want me to pay for parking every time i come down town!
I will start going to the valley to make my purchases!
I see many cars are parking on property you purchased to change the way we can drive thru town!
Probably the dumbest thing this town has done in the 49 years that
I have lived here! Your parking charges are now making parking at safeway almost impossible!
Don't charge to park!
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Feedback Form 2/5/2021 3:12 PM Local Negative Technical issues too confusing, signs too high, too hard to scan, just not an easy experience good try, now go back to the way it was to not have to figure out how to pay
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Could not find spot Most of the year, parking is adequate and convenience. Obviously, the summer months put a strain on on-street parking adequacy. None
Additional downtown on-street parking. I would support
metered parking for the summer months on additional
parking. Parking fees could be used to finance land
acquisition and paving and landscape improvements.
For a town so dependent on tourism, additional
convenient downtown parking should be a high priority.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Not enough spaces and now you're charging for them? A lady told me down in Platteville yesterday she used to come to Estes all the time, but no longer: not enough
parking, too many people, and too many cars. People who have tried to park here say the signs are too high, too confusing, and a real pain. I'm here about 5 months a year
but rarely ever go shop downtown because of the parking problems and the crush of people.
Instead of charging for parking, put up time limit signs.
2- hours, 1-hour, and 30-minutes.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Paid parking is confusing and tourists just end up parking up at Safeway and walking into town to avoid paying. Also locals should get more than 30 minutes free. Parking
should be free for all locals for as long as needed that day.
And parking in front of the post office should be labeled as post office only for people who just want to check their mail or send a package etc., instead I see tourist park
there for the day instead. Stop the paid parking and go back to how it used to be.
Stop the paid parking and go back to how it used to be.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Usually find a spot! I would of given excellent but now you have become greedy like the rest of the world and need more money! Yes! you should of built your a 3 story
parking garage to the rear of the municipal building. This way people could also have access from Down town and the bypass. Then people would gladly pay for parking,
not so dumb for a guy that fixes cars for a living.
Stop charging people for parking! This leaves people
with a bad taste in there wallet when coming here to
spend money which bring in sales tax revenue.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I'm talking about the summer months. I own a construction company and am running around all day. I need to park close to where I am going. I don't have time to park in
the parking garage and walk. The lack of short term parking spots is frustrating and the ones we do have are used by people who are not there for short term parking. I
have often seen tourists park in front of the PO and walk toward downtown. I suppose they think no one will catch them. The other issue I have is having to pay to park to
eat downtown. My 30 min pass doesn't work for this situation. This has caused me not to eat at the restaurants downtown this summer. I refuse to pay for parking. I have
heard that someone on the board owns the parking kiosks and is benefiting from this fiasco. I hope this is not true. I know this town is full of rumors so I will not spread
this knowledge. Just know what information is out there. The paid parking needs to go, I know it is hurting friends of mine who own small businesses in town and in
Stanley Village.
I appreciate the parking monitoring car/person! I see
them all the time, so I know they are on the job. I don't
think paid parking is the answer. I like the garage, I
hope it's being used, it doesn't help me unless I am out
shopping. I know there is little space, I'm not sure how
to get more parking. I don't have the answer.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Having to hunt and then pay for parking is not what I would expect from a tourist driven town. People hate it, business owners I have talked to do not like it, and combined
with the timed entry system in RMNP it will help kill the town. It has in no way created more parking spaces - it still is very hard to find parking.
Get rid of the paid parking - It creates many headaches
& is expensive to maintain and operate? Does it break
even?
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
the garage is always available, but not always convenient. I don't think there should be a charge.Allow free parking with a time limit downtown, no limit in
garage.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
Parking was good PRIOR to paid parking; now it is nearly impossible for a resident to park for a lengthy period of time, without added expense, even with the 30 minute
pass. Elimate paid parking!
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Signage was good, clear instructions in lot by riverwalk. Rate was fair. We understood it no problem the first time we were in town after it was implemented. Easy to use
after all of the complaining we heard on locals social media pages and it's extremely comparable to any other tourist town that has limited parking.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program
There's actually availability. I knew that parking was $2/hour which isn't a big deal. There's also ample free parking for those that don't wish to be lazy whiners. The price
gouging store owners that operate estesparking.com should be using their platform to prompt the free parking areas instead of complaining. I'm not sure what people
complain more about, $2 parking or a $10 ice cream cone.
Provide parking maps that can be distributed around
downtown at kiosks, the visitors center, and any store
that would like some... just have the store owner pick
them up at the VC.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
I understand you can make alot of money on guests parking in town when they visit. I have never paid to park in Estes in my 35 years here and dont intend to start.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Every time I need to run downtown I can always find parking now. I’m not avoiding downtown this summer like I usually do Thank you for making this decision. I think it’s
making Estes more accessible and friendly for our guests and for the locals
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
I live in town and usually have parking at home, but if I drive into library parking is often full Hate the paid parking. It feels to me like we're telling visitors "Welcome to Estes,
now FU" . Not good for downtown businesses
Online
Feedback Form 2/5/2021 3:12 PM Visitor Negative
Visitors and/or
locals should not
have to pay for
parking
There is absolutely no reason for paid parking at anytime in Estes Park The first 2 things people see when arriving to town are that if you don't have a reservation for the
park you cant get in if you didnt make a reservation and you now will have o pay to park. Very inviting especially for the day tripper from the Front Range who have been
coming for years
Stop collecting money for parking
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Full time residents should have easy access to a free parking pass--we live and work here... Everyone understands parking fees are becoming necessary for tourists.
Charging the vast majority of us who live and work here, and are doing the best we can to try to afford to live here, is pretty horrible for our own home town to do to us. It
should be as easy as--if your license has your Estes Park address as your home address, you get a hanger pass for your rearview mirror. Otherwise, you are simply
pushing many to shop down the hill, and are pushing people to live and work somewhere else.
Paid parking for tourists is fine, and is becoming the
norm. But it is already so expensive to try to live here,
that charging a parking fee to people who live and work
here is truly immoral. Since you are pushing tourists
(trying to avoid paying parking) into the lots of local
businesses, you should also be monitoring and ticketing
unauthorized parking in their lots, since you are creating
that situation.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Paid parking is way over do. Vanessa in particular has done a wonderful job implementing the plan. Keep up the good work and ignore the naysayers!I’m happy with all that you’re doing and the way it is.
Online
Feedback Form 2/5/2021 3:12 PM Business Negative
Visitors and/or
locals should not
have to pay for
parking
What a mess! I know you are trying to make it better by having us pay but it’s so much worse for the working man now. Stop this pay for parking nonsense. Please. No fee parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Given the level of tourism congestion is expected. But since the paid parking was implemented, I just avoid downtown Estes until 6pm. You should add free vendor parking
for the upcoming events in bond park.
Not charge locals or at least have a purchasable annual
parking pass for us to use.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program
I have found more open parking with more frequency than before, and the employee pass has afforded me convenience. Paid parking seems like a great success so far.
More signage in the lots denoting that it is indeed paid, could be helpful. I am fighting for spaces less than I did when we had free parking and was willing to pay for a pass.
It could be great to enable Town funds to help supply permits for staff and volunteers.
Also, 1st and 4th questions in this survey only enabled me to choose one (not all that apply to me).
More information about the denotations on certain
parking spaces and who they apply to, especially those
marked "reserved staff".
Page 86
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Feedback Form 2/5/2021 3:12 PM Local Positive N/A
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Feedback Form 2/5/2021 3:12 PM Business Neutral
Confusing signage/
communication
My parking has been fine, but tourists are incredibly confused by signage or lack of signage. The sign coming into town says parking in signed "lots" but some of the
parking "lots" are street parking spaces which confuses them. There's not clear signage for where free parking is. The sign with the app qr code is too high up for people to
effectively use. Whyyyyyy are we doing this anyway?
Fix or adjust signage.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
We know where to park and how to use the bus system I'm not fond of paid parking. People come to Estes to spend money, so why gouge them more? It just doesn't feel
right, i.e. "come see us and bring your wallet!"Improved traffic flow via the planned one-way system
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
I have purposely avoided town and going to restaurants to avoid paying for parking. Needs to be more business and local friendly
Allow 2 hours free for locals VS 30 min.
Allow employees/businesses to purchase all day
passes for employees at a low flat rate for the season.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
There is too much demand in the summer for the available supply I do not believe that the citizens and voters of Estes Park want paid parking.Removing paid parking
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I can navigate town, park early or late, or walk. I believe that our visitors expect to pay for parking, it is not a novel concept in tourist towns in the U.S.A. I believe that
ultimately the price of parking will help with infrastructure costs. I am glad we have paid parking in Estes Park. FYI, I have been a resident for more than 30 years.
More paid parking: some of the free lots are making
traffic more difficult, for example the Davis lot.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Usually we use the Ramp or the reserved Library spots if we’re just going there.
It’s fine. We are a tourist town and congestion is
expected.
I think paid parking has improved things a lot.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Confusing signage/
communication I can usually get a parking spot close to where I'm doing work Explain the local or working parking better to many locals bitch because they don't know how to get a pass Don't park down town so I'm not qualified to comment
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
I actually have not gone downtown very much this year. I just don’t want to deal with figuring out the pay system. I’ve bought coffee a few times when I found space at Kind.
I cannot remember the last time I went downtown other than that. The Kind lot short term spaces are usually available to run in and buy beans. I understand the need for
paid parking. I wish it could be simpler to figure out. But there absolutely needs to be a way to stop people from parking in library spaces and at Stanley Village for their trips
downtown. I need quick in and out spaces. I need to figure out the locals thing. Conflicting info keeps me home. I’ve spent considerably less this summer staying home,
though.
Also, the above question only allows one answer. I use the town website and social media, which usually links to the website anyway.
I wish the library had spaces where you could swipe
your library card at a parking meter or something. I can’t
believe those spaces are always used by patrons. Same
at Stanley Village lots. You can watch people park there
and walk downtown. I know I just need to figure out the
new system. Frankly the print is pretty small on the
website maps and I gave up. I only use a tablet or
phone, maybe that is why. After a year at home I don’t
have the energy to deal with it. I go elsewhere to shop.
Online
Feedback Form 2/5/2021 3:12 PM Business Neutral
Visitors and/or
locals should not
have to pay for
parking
I dislike paid parking. Year round residents should not pay for parking. Neither should year round workers. We support the businesses the rest of the year. We already do
our part.Notnpayingnfornparking.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
There simply isn't enough close in parking in Estes. People want to park where they are shopping and there isn't enough downtown parking. The parking garage is fine if
you'd like a stroll along the river walk; but it isn't convenient if you are a shopper. The shuttles /trolley are not consumer friendly...they need to be picking up folks continually
and in a timely manner...15-30 minute waits are not OK The paid parking option causes more upset as folks try to find Free first and then use the pay option. How much
more pollution does driving around cause? You haven't solved any parking issues with paid parking. The problem has always been not enough parking. The parking
garage is not used because it is inconvenient. The Town said that paid parking wasn't for revenue; but for turnover of existing parking spaces...I call foul!
A downtown parking garage.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Locals/residents and employees should have free parking. Period. Make parking free for all locals and employees and
block off strips that are not for tourists.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
people are parking in neighborhoods everywhere but this paid parking unlimited time on locals pass
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Has worked okay for me thus far. Not necessarily representative of my demographic group since I try to avoid as much as possible downtown area during high season.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Local permit needs
to be more than 30
mins
Always busy during summer months. Difficult to find parking. I think there should be "locals parking spots" available to locals. Separate from "paid parking".Less people.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Sometimes difficult to find parking. Like new parking signs. Also like free parking for library. The parking garage is also very convenient and not sure why more people do
not use it.
Like new signs - so helpful. I did not know about the
local permit but will sign up.
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Feedback Form 2/5/2021 3:12 PM Local Neutral Could not find spot Seldom available
Free and charge NE, TX, ILL plates $500 entry fee to
discourage them
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program The parking garage is easy to use. :)
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Great. Love the paid parking. Would like to see all lots paid. Helps dispruse traffic. Downtown driving is much easier.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I use the shuttle system or walk. Not having to park during peak season is a blessing. All other times no problems.
Online
Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Easy to find a spot Loving it!Extend local parking to 1 hour
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Paid parking is overdo! Vanessa has done a wonderful job with the implementation.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Could not find spot Hard to find a space During the summer traffic is bad and if you are just running in to pick up a to go order it's hard to find a place to park.Abort term parking
Online
Feedback Form 2/5/2021 3:12 PM Local Positive
Visitors and/or
locals should not
have to pay for
parking
Because as a resident who supports businesses in my town, and pay taxes here, I should NOT be made to pay 2 dollars an hour to park in a convenient spot.
QUIT nickel.and diming people. My son and dtr in law are considering moving between this and the park reservation system. They have 2 small children to tend to and
cannot be all planned out. Get rid of paid parking
Get rid of paid parking
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
It is frustrating that residents must pay to park during the day now. Also, I have been noticing people parking in the he Safeway lot by True Value and walking to town. Also,
the parking attendants kind of add to the congestion in town. When I was at the visitor center last week for the farmers market, one of the cars was parked on the side
making it harder to get by when it was already congested.
An end to paid parking. I don't see the benefits. I'm also
curious where the money is going. At the very least it
should be free for residents.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
The new paid-parking system has put off me and my family utterly. I do have a thirty-minute sticker that will generally let me mail a package at the post office, but that's
about it.
Not wanting to pay merely to park in our hometown, we have decided against meals with family and with visitors at Poppy's, Claire's, La Cabana, Wapiti, and Ed's Cantina -
all former favorites of ours. We have not shopped downtown for a year and a half, first because of the pandemic, now because of the town's paid parking. We have a
pandemic-accumulated list of specific purchases that we want to make at Alpenglow (pictures, framing) and Colorado Homestead (quilted bedspreads and throws); but not
being able to do any of it in half an hour, we are holding off. I'd like to get a haircut downtown at Claire Dunwitte's (sp?) old barbershop, but cannot. We'd like to browse all
our hometown shops, but are unwilling to pay to park.
In short, we can no longer park downtown for free without a map and hiking shoes. Paid parking stinks. And, unwilling to pay, we can no longer shop downtown. Nor even
browse. Nor explore. We live here, and you have shut us out of our hometown. Ditch paid parking!
Ditch paid parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
As a resident of EP, I find myself NOT GOING to downtown businesses and restaurants because of the paid parking. And I would really rather be supporting them! It used
to be fine without Paid Parking.Stop Paid Parking.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I love parking apps like Parkmobile and others. I think they're very efficient and effective and it's great to be able to add time to it, etc. Keep adding signs around lots so it's
easy to find, but otherwise, I love the new system. Keep it up!
As an idea... maybe you could allow parking to be free
again during the super slow months in winter?
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
As a senior citizen, the registration and parking payment system are really
difficult to navigate. I'm sure this is not a frustration for the younger segment but I am discouraged from going downtown unless the destination is near the parking garage. Get rid of paid parking
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
Paid parking is to confusing. No paid parking. I now have no desire to go downtown
because of paid parking!
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Even with paid parking, it is still hard to find a place to park. I do have a residential sticker for 1/2 hr. free parking, but either it is not enough time or I can't find a place to
park for any length of time. I do like the parking garage, and use it a lot. I am able to walk where ever I have to go.All parking be free with a time limit on the space.
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Enforcement Received a parking ticket due to parking on the line as the car next to me was as well. Needed to park on the line so that I could get out of my car due to the other car. Did
not see communication that this would be the case.
I think there needs to be something better for residents.
I work downtown and have a pass however it appears
that residents are annoyed by the parking experience
and feel rushed and do not want to pay. We do not want
to discourage locals from shopping downtown.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
My guests say paid parking is a pain in the ass. The town was played like a chump by the paid parking vendor.Terminate paid parking
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Feedback Form 2/5/2021 3:12 PM Business Positive Support the program
In the summer it is poor, Oct through May pretty good. Paid parking is working!!! I have been to the post office several times and have found a place to park to mail
something!!! Huge WIN!
I think the grumbling merchants will reconsider once their revenue is in for the summer. What I see less of is people just out to walk their dogs downtown, taking up parking
places for people that actually want to shop or dine.
Thanks
More options to park downtown
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Overall I think the hours are good. I can still park my car downtown in the morning to ride my bike into the park. But the meters have definitely swayed me away from going
to some of my favorite places, like Inkwell. Additionally, I was hoping to rent office space downtown, but I know my clients wouldn't want to also mess with the meter
system. This is a bit random, but I always appreciate signs (ex. bathrooms in the park for cleaning) that tell me where my money is going.
Maybe 1-2 hours free parking.
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Feedback Form 2/5/2021 3:12 PM Local Positive Enforcement I have hot had any issues
Having the parking fee employee make sure they are
ALWAYS checking for the resident pass - I have been
charged $31 for downtown parking and all five times I
have parked either in a free lot or I have been under 30
minutes… Still trying to figure out & deal with why I’ve
been charged!
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
I avoid parking downtown when it is crowded. I also have a local pass for paid parking on all vehicles. I think paid parking is a good idea, but don't punish the locals. Give locals more than 30 minutes/day.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program usually can find a spot
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Don't want to pay to park and drop packages at the post office. Free short-term parking at the post office.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Can finally park at the post office during the summer!! xoxoxox
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program I can usually park near where I want and the pay rates are very reasonable. I think the pay is a good idea. Especially sine locals have the 30 min pass.
I think the pay system has solved a lot of problems for
locals.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
Hard for a resident to find parking for short errands.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Visitors and/or
locals should not
have to pay for
parking
pay parking is inconvenient
Online
Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Easy to drop in and buy things
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Feedback Form 2/5/2021 3:12 PM Local Neutral Confusing signage/
communication Come early or late Larger and taller signs marking the pay stations
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
No tickets. Lenient on 30 min parking. Automated way to pay for parking (ie app)
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Feedback Form 2/5/2021 3:12 PM Visitor Positive
Visitors and/or
locals should not
have to pay for
parking
LIke new free shuttle with parking in the garage for market. Disappointed that parking costs by river downtown now.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program 30 minute sticker - love parking garage - attractive flowers
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Feedback Form 2/5/2021 3:12 PM Local Neutral Technical issues There need to be covers over the parking "meters". We got so soggy waiting! The sun is also a consideration. I liek the somewhat reduced crowding in lots.See above. Also, one hour for resident permits.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program
The new paid parking has made it easier to find a space downtown in the middle of the day THANK YOU for addressing the issues created by increased visitation to our
town. More and more visitors are coming, and that's a good thing overall, but we must prepare our roads and parking (and more) for the crowds. Estes is actively
addressing and seeking solutions that work for visitors and locals. Not everything is perfect, but it is so much better than doing nothing.
For a case study in what not to do - check out Anna Maria Island Fla - a lovely quaint beach town that refuses to address crowds, parking, and traffic & as a result all three
are miserable for residents & tourists alike
Even more and better signage/instructions for our
visitors - the signage we have is good, but visitors new
to EP paid parking don't always understand
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
I really do not like paid parking and do not want to have to drive all over to find a spot that I can park in without a ticket. 30 minutes does not work for a 90 minute massage.
I do not want to use a app to find parking. I just want to park when I find a open spot. The idea that making people move their car will open up parking is just dumb. It just
cases more traffic and accidents. If the car is parked, they are spending money. If they move the car you are only accomplishing one of two things: driving them away from
down town and reducing sales tax income or your are irritating them and causing more traffic back ups. And in the end you are just making more impossible to find a place
to park at Safeway.
Stopping paid parking. Let people enjoy Estes and just
park. They are paying 8.5 sales tax to eat and buy
things. They are not parking if they are not spending
money. Why hassle them and charge them again. Be a
friendly town and welcome guests. Yes Breckenridge
has paid parking but its $5 all day and its one big lot
close to town. Super easy. It is not like Estes were there
are lots all over the place and you have to use a app.
You are taking the fun and relaxation out of our town.,
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
The Parking garage always has spaces and is convenient, except for the left turn on the way out to go east on 36- please check sight obstructions. The parking garage is
an easy and convenient place to park whether I’m going to the library or farmers market, and coming back to a cool car is sure better than parking in the hot summer sun.
I’ve noticed much more empty parking spaces within the municipal parking lot after the paid parking took affect, which makes guest parking much easier and eliminates a
lot of driving around to seek a parking space.
Increasing local parking time to 1 hour
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Even with paid parking it is still hard to find a parking space. Paid parking may be a plan that is bringing money into the town, but it has failed to divert people to the parking
garage. I drive by the parking garage all the time and it is NEVER even close to being used, let alone full. Visitors to town would rather crowd bare dirt spaces (ie space
where the Tiki Bar was) or park illegally in driveways and the side of the road for free parking than to drive down the street to use the empty eyesore that is our parking
structure.
Paid parking is a joke. You need to do away with it and
do away with all on street parking. Parallel parking by
Snowy Peaks Winery, 5-10, Green Jeep, etc. only
serves to be a bottleneck for traffic going through the
corridor with little return based on the number of
spaces. Traffic backs up through the already busy light
while you wait for people parking.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Lots of complaints from my customers - confusing, not needed, taking away from charmed town feeling. 30 mins free is a joke for locals - why are we paying another tax -
we pay a lot already Not having paid parking
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
-I would love to have Post Office parking
-Locals should have 3 hour parking for free. To get to a restaurant takes more than an hour. Put Post Office parking only for some spots.
Online
Feedback Form 2/5/2021 3:12 PM Local Negative
Local permit needs
to be more than 30
mins
30 minute parking not sufficient free parking everywhere
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Park at garage and take the beautiful walk to town. The tunnel is awesome.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program Had to take regular parking spot because no handicapped spaces were available. Appreciate FREE handicapped parking in public paid spaces!More handicapped parking!
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Feedback Form 2/5/2021 3:12 PM Local Neutral General dislike of
program Pain in the backside No parking fees for residents
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Garage is great
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Feedback Form 2/5/2021 3:12 PM Visitor Positive N/A
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program No problem with parking at Visitor Center and walking along river to downtown
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
Not enough time with 30 minute resident pass I have not supported local businesses as much this summer as in the past due to the 30 minute limit --> not really enough
time to pick-up a to-go order.Increase resident permit to 2 hours instead of 30 mins
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Feedback Form 2/5/2021 3:12 PM Local Positive
Local permit needs
to be more than 30
mins
So far ok - used the 3 hr free lot 10am - 6pm by post office and free parking garage
Uncertain, as I have not used the paid parking.
Possible a bit cheaper per hour and 1/2 hour
increments.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Like being able to find a spot for short trips.
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Feedback Form 2/5/2021 3:12 PM Local Neutral
Local permit needs
to be more than 30
mins
30 minutes is not enough time for locals
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Feedback Form 2/5/2021 3:12 PM Business Negative
Visitors and/or
locals should not
have to pay for
parking
I own a business in downtown and your parking polices are poor at best. Your parking attendance target my customers as well as my employees. Matt needs to get his
personal feeling out of doing his job! He has Poor customer service with myself and my wife trying to solve our parking problems. I have sooo many customers who
complain about no parking and having to pay to park!!!! But here is the truth about this whole situation. YOU WILL NOT DO ONE THING TO SOLVE THIS PROBLEM
BECAUSE IT MAKES YOU TO MUCH MONEY AND YOU DONT CARE ABOUT THE DOWNTOWN BUSINESS OWNERS!! I would like to know what you are doing
with all the money you have charged customers for parking and fines. Also with your tickets you dont have a way to go to court to fight these ridicules fines. It seem like all
the city and your organization want to do it ticket everyone and every possible chance they get your money!!
Get rid of the paid parking!
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Feedback Form 2/5/2021 3:12 PM Business Neutral Enforcement
The day pass has been working well for our business and our employees, so for that part I would say excellent. The bad part specifically for us is the night parking. We are
a rental company and have a few cars to park and have been receiving tickets for that. We have been in this location for more than 8 years and never had a problem
parking at night, as we have spoken to our landlord and it was ok with the owner of the building. We are willing to purchase overnight passes since this has apparently
become an issue recently and was told we could only purchase overnight passes if we are a resident or a hotel. We arrive early in the morning and those overnight vehicles
are out of the parking lot by 9:15. the parking lot is NEVER even 1/3 full in the mornings and do not understand why we aren't able to purchase a pass. We are in a building
that we do not have ANY designated parking for us and there is no logical reason we could not purchase an overnight pass. There are very few apartments in the building
and no other company needs overnight parking. Who would it hurt? We have had our business for more than 13 years and pay our taxes and don't cause any issues. I
was willing to park across the street where there are no cars in the morning and was told I couldn't do that either. I would love to speak to the supervisor of the organization
(above Matt) We have several tickets from someone issuing tickets at 4am because why-??? We feel that we are being singled out. We thought our passes were good for
overnight and this was not ever an issue until this last week. We have several hundred dollars worth of tickets with no warning or time to allow us to find another place to
park. We do not live in Estes and this seemed to come out of the blue. We have found another place to park at night but would have loved a conversation explaining this
from the start. Sara Kerns
970-690-0491
If I could speak to someone about the parking situation
and get clarification on why only a hotel business
(which isn't relavant to our parking lot) is the only one
who can purchase a pass besides a resident
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program
Love options (free or pay), easy to walk and not far from free lots. Good signage. $2.00 is very reasonable. Busy town and expect to pay a free to park. We chose to park in
a free lot because it is free! Keep downtown paid parking. We appreciate reduction of traffic/congestion. Love to shop and paying $2 will not inhibit shopping. Town is lucky
to have such surrounding beauty!
Banff has lots of shuttles and we loved it. Parked at our
hotel and relied on shuttles the entire vacation.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive
Visitors and/or
locals should not
have to pay for
parking
Free lots. $2.00 is too high for shopping. None More transit. Visiting for parade and festival.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Easy, convenient free lot option. $2.00 is reasonable! Atlanta much more money.
Younger couple on a roadtrip -liked having a free option.
Really enjoy walking on Elkhorn Avenue.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program $2.00 is reasonable and parking was easy to find.
Not very sure about security of giving their credit card
information online. Do not like technology - would prefer
a person to take their fees.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Easy to find. Prefer free parking (no fee). Did park at W. Elkhorn and walked all along Elkhorn Ave. Good signage - excellent wayfinding. They are an older couple and
enjoy strolling along Elkhorn.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Free and easy. Found a lot that was free (W. Elkhorn). $2.00 is reasonable fee. Interested in how to pay if parking in a paid lot. First time visiting with family from Missouri,
Kansas and Nebraska
Appreciated the parking handout/map! Justin arrived in
town for a family wedding.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Easy. Liked free parking at parking structure. Planned to walk and shop. $2.00 seems reasonable. Sought out free spaces because they planned to stay all afternoon (for
shopping and lunch as a family). Hiking family of all ages...and health. Planned a day with less traffic, which is why they came on a Monday. Planned to shop for souvenirs.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral
Visitors and/or
locals should not
have to pay for
parking
Problem with $2.00, it is not enjoyable. Prefer free always. Did like finding a spot easily, which is "probably due to paying...more slots available". Prefer free parking
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Because I didn't get any tickets. Was able to find parking spots. No
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program The permit was very easy to get. I believe store revenue is up because of the turnover People/guests keep struggling with paying for parking.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Used pay station, easy to use. Does not inhibit shopping by paying. Enjoyed walking entire Elkhorn Avenue. No.Nothing. I did not try the app.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program $2.00 is reasonable and plenty of spaces at free lot. None
Easy to find. Parking for free at parking structure and
walked to west end of downtown. Easy walk even with a
hurt hip.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program
Visiting from Fort Collins. With paid parking, there are more slots and we noticed. $2.00 is reasonable and we were able to shop! Appreciate parking handout. Fort Collins
charges and other communities do too. Estes Park is slow...glad Town is managing better as we like the experience of not having to drive around so much looking for a
parking space.
Keep paid parking! We used pay station and it was
easy. Will try the app next time so we don't have to
waste time with license plate and credit card.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program
Repeat visitor from Ohio. Know where parking spots are and we have not seen a full lot anywhere. Found "free" and parked. $2.00 is reasonable - would not impact our
shopping or tipping servers. We just showed up and parked in usual area from previous years. Parking is a lot more expensive where we are from (Ohio). Please keep paid
parking because we see how it frees up spaces.
Appreciate the parking handout.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program
We visit every other year (COVID delayed last year's trip). More spaces are available due to paid parking. Love the changes and $2.00 is affordable. We see how this year
there is more ease of parking. More transit services, please! We use a travel trailer and big truck. Would prefer to park and have a shuttle drive us. Appreciate the paid
parking!
We need larger spaces for a big truck. The pay station
was easy to use. The app was difficult.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program We visit often. Easy to find a spot. $2.00 is fair. Loved our downtown experience!
Easy to use the pay station and chose not to use the
app.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Second visit to Estes.
Easy. $2.00 is reasonable. Gave up on app...and paid at the pay station. Didn't like having to set up with app.
Set up on app is a little difficult...make sure to get
license plate, credit card, etc.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Found some parking - $2 fine for fee. Expected. Had to find a spot to fit a big truck. Maybe have bigger spots?!
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Been in Estes Park for three generations. Town is busy so parking is hard to find. I am glad the Town is working to make parking better. I love the parking garage! Having
the garage is wonderful! I love parking and walking around. The $2.00 cost has not, nor will it affect my spending in town. Most other resort towns charge.
Doing what you are doing with paid parking. Maybe
make the locals pass one hour?
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Feedback Form 2/5/2021 3:12 PM Local Neutral Could not find spot Parking in close in lots seem hard to get No.Don't know. Locals only lots?
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Parked in the E. Riverside lot. No problems. Great way to collect revenue for the local community. The Police and Parking Attendants were very friendly. Like the free option
at the parking structure. $2.00 is reasonable. Did not impact shopping nor tipping servers. None
None. Did not know about Estes Parking app. They just
arrived in Estes and appreciated the conversation about
parking. Not aware of transit options.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Confusing signage/
communication
Young family with three kids; first time visiting - parked in E. Riverside lot. Took a long time to find a parking spot. No parking found without lots of driving. Didn't know
about free parking - no signage. $2.00 is reasonable - The Stanley was $10! Didn't know and wished they had knowledge also about transit to Stanley for free.None, but better knowledge about free parking options.
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Owns ATV rental shop. Very angry. Employee has a permit and still got ticketed. Parking attendants are targeting him and his business. He has an employee permit and
still gets charged. He cannot believe how much money the Town is collecting...millions. Goes where? To this Matt guy?
Paid parking gives a bad taste to visitors and his
customers. Loading zone has no signage. Parking
structure is too far away. Wants Town Hall removed
and a parking structure built in its place. Clients keep
getting ticketed. Don't have enough signage about
where to park.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program
Have a place in Estes Park, visit 5-10 times per year. They do not like paid parking - "not worth it". Always find parking and parking is a non-issue.
Easy paid parking process. Liked the app. Parked at the Post Office. Fear that if folks have to pay it will inhibit shopping or they will not shop downtown. Parking is not free
near shops. Why walk so far to west side of town...as a customer. People shop only in front of where they park. No strolling.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program
Visiting from Chicago - first time in Estes Park. Parked in the Visitor Center today but parked in paid lots two other times during their stay. Great signage and available
parking for previous two trips. Hard to find parking today so they went to the VC. $2.00 is reasonable. Didn't mind paying and did so easily. Paying did not influence
shopping or tipping. Lodging did not say anything about planning for their trip downtown.
Need more signage about parking structure. They did
not know about the free parking structure even though
they parked in the VC lot.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program
Fourth time visiting. Wish there was more parking - lucky to find a place. Enjoy walking from west end. Love starting from Elkhorn Lodge area. Didn't know about paid
parking but didn't care. Would pay if needed, $2.00 is cheap! Love the walk, no issues even as three-child family. Like to get away from the heat down valley. Grandparents
come up to EP to walk downtown. Frequent visitors. Keep paid parking. More signage to let visitors know about where to park.
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Can find a spot and know where to park. AM and PM, parking is a non-issue. Enjoy walk from parking structure. Appreciate keeping parking funds local. Need more
information and transparency about how fee collection will be invested. Appreciated talking with parking ambassador.
A locals parking pass. Would like to have one hour free.
Do not want to pay $2.00 for a quick shopping trip.
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program
From Loveland - visit about five times a year.
More people than spaces. Sometimes they have to drive around for a bit (frustrating). Not bothered by paid parking - "what took you guys so long". $2.00 per hour is
reasonable. Does not impact shopping. Keep paid parking in 2022
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Visiting from Berthoud; visit 4-5x per year. Parked in parking structure today. Enjoy the walk. $2 for parking is okay. none Not really. Keep paid parking and use funds.
Online
Feedback Form 2/5/2021 3:12 PM Local Neutral Technical issues Time of year...parking is a small issue. Parked in parking structure and walked downtown. Was busy/full. Planned their day to avoid paying for parking. Wifi is not reliable
and Wapiti wifi is not working. No awareness of app. Great conversation about improving transit on Elkhorn.
Wants it easy. Knowing parking structure is free and
available made it an easy option. $2.00 is "steep". if you
stay all day. Hope increase time for local "free time".
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Feedback Form 2/5/2021 3:12 PM Visitor Neutral Support the program Lives in Colorado and visits often. Wants transit to allow small dogs. Not able to find a spot. Frustrated. Doesn't mind paying. Campground suggested the public parking
structure and encouraged her to use it.
Likes what EP is doing with paid parking but wants
more transit when she camps at campgrounds.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program I love the parking garage. the walk along river is fantastic. I am not afraid of paid parking. The Town could use the revenue.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Support the program Free parking on edge
Free parking outside town is great. Paid parking is good
downtown.
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Feedback Form 2/5/2021 3:12 PM Visitor Positive Confusing signage/
communication Hard to find parking normally Parking garage was great, easy and convenient.More signage early on about the parking structure
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Feedback Form 2/5/2021 3:12 PM Local Negative
Visitors and/or
locals should not
have to pay for
parking
Having to walk to downtown own a condo in Estes Park Stop the paid parking
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Feedback Form 2/5/2021 3:12 PM Local Positive Support the program Almost always available parking spots no `More spots?
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Feedback Form 2/5/2021 3:12 PM Local Neutral Confusing signage/
communication Frustration at the Post Office no Please mark the paid spots in the post office
Page 89
Transportation Advisory Board 2021 Paid Parking Review Town Board Study Session 1
Estes Park’s 2021 Downtown Paid Parking
Since 2015, the Transportation Advisory Board (TAB) has been actively engaged in the Town’s
parking management program and has monitored its phased implementation. As earlier
documentation and presentations to the Town Board have pointed out, there is a positive
impact when parking is managed effectively. The goals described in the “Downtown Parking
Management Plan” (adopted in 2018) focused on easing visitor access to Downtown Estes Park
by encouraging turnover of the most centrally located and convenient parking spaces,
encouragement to individuals in need of long-term parking to utilize peripheral free lots while
the short-term is prioritized to the centrally located areas, improve multimodal transportation
options, and finally expand the parking supply for economic vitality.
Parking is never free. The actual costs of “free” parking include traffic congestion, pollution,
stressful circling for available parking spaces, challenges to accessing businesses and employee
access to work, domination of a single way to travel downtown, poor visitor experience,
maintenance, and management of parking spaces, and missed opportunities to do better. The
seasonal paid parking program had its first real implementation in 2021, which proved the
ability to reduce some of the “free” costs to our Downtown and the visitor experience. Not
only are more core parking spaces available during 10am – 6pm, but visitors using the periphery
lots are also able to experience walking through the parks and along the scenic Riverwalk in
Downtown Estes Park. Downtown Businesses can thrive as turnover of spaces encourage
welcoming access; happy customers feel relaxed as they shop and dine in Downtown.
TAB Evaluation of 2021 Phase 2, Seasonal Paid Parking
What worked in Phase 2 of the Downtown Parking Management Plan
• As the summer season progressed parking spaces were more available to visitors
and residents.
• TAB members directly experienced and observed parking spaces being more
available than in previous years. Comments by visitor survey participants were
positive about the program and supportive of not having to circle around in
search of a parking space.
• Comments by visitor survey participants and residents noted appreciation for
parking options and ability to choose according to their parking needs and
preferences.
• The utilization of the Parking Structure increased as a peripheral option to those
not wanting to pay for parking. As noted by survey participants, the option of
free lots was appreciated and easily accessed on the east and west end of
Elkhorn Ave.
• Reduction in congestion and increase in traffic flow was recorded in the July
Traffic Count Study conducted by Public Works.
• The employee permit successfully provided access to Downtown workplaces
with more participation.
Page 90
Transportation Advisory Board 2021 Paid Parking Review Town Board Study Session 2
• Public Works staff remained professional and flexible throughout the paid
parking season. Staff and Car Park adapted the program to align with business
and resident feedback.
The 2021 Paid Parking program continues to have limitations.
• Downtown traffic congestion remains, particularly during the peak season.
• Lack of awareness of the Paid Parking & Transit Program continues despite
efforts to educate residents and visitors.
• Lack of wayfinding signage at outer locations (one or two miles) from
Downtown, inhibits drivers from using the Event Center, Parking Structure, or
Performance Park.
• Utilizing the west end Performance Park lot, travelers likely access through
Elkhorn Ave contributing to traffic congestion.
• The low seasonal parking fee during peak visitation is not effectively influencing
behaviors to utilize the free peripheral lots.
• The Downtown Parking Management Plan introduced a phased approach for
implementing the program. There needs to be caution when diverting from it’s
schedule.
• Some paid parking lots experience full capacity utilization during peak and
average times. Best practices would call for targeted increases in hourly fees.
Under Discussion ONLY: What is Influencing TAB’s 2022 Recommendations
o Referencing the many Town led studies and 5 years of intensive engagement
that produced a Parking Management Plan, TAB is confident in the overall citizen
support for continuing the paid parking program.
o Continue the $2/per hour fee in designated paid lots for 2022. Overall, TAB
aligns with Public Works’ suggestion to keep the same fee rate, with recognition
and debate:
There is full support of the data collected by Public Works & Car Park,
which was extensive and publicly transparent.
Best practices acknowledgement: Lots with 85% capacity always allows 2-
3 parking spaces available; lots exceeding 85% to 90% full, result in
drivers moving onto seeking available spaces in other lots. Congestion
builds as motorists hunt for a centrally located parking space. Raising the
hourly fee or switching free to a paid lot, when consistently 85% capacity,
will encourage free periphery lot utilization. Supply then increases at the
centrally paid lot and congestion is reduced. Using data only, 2021
indicates fee increases and paid lot expansion.
Recognizing the environmental impact of emissions, because of
congestion, is an ongoing concern.
Recognizing the unwelcoming safety issues that cyclists of all ages
encounter due to congestion is concerning.
Recognizing the need to improve the existing program
Recognizing the upcoming Downtown Estes Loop project start.
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Transportation Advisory Board 2021 Paid Parking Review Town Board Study Session 3
o Provide permanent wayfinding signage along all highways (Hwy 7, Hwy 36 & Hwy
34) leading into Estes Park. The instructional signs should be placed 1 and 2 miles
from the Downtown core, which allows visitors to prepare and easily access the
parking app.
o Provide informational signage at the “Estes Park” sign on Hwy 36 pull off. Signs
would provide basic information about parking and transit as well as how to
access apps.
o A robust information campaign must include all stakeholders throughout the
Estes Park valley. Encourage lodging and restaurants to provide a website link to
parking information and transit schedules when accessing Downtown.
o Partner with Visit Estes Park in upgrading the Parking Structure “brand” to be
more positive. These suggestions could possibly promote the Parking Structure
beyond its parking purpose.
Change the lot name from “Badger” to “Osprey” or “The Deck” or “The
Pavilion” as the structure provides superior viewing.
Install information signs at top level. Possible signs could include names
of peaks in view, historical moments such as the 2013 flood of the Big
Thompson River below them, historical people such as FO Stanley and his
building the historical Stanley Hotel (in view), Isabella Bird adventures
within Lumpy Ridge.
A “photo backdrop” sign for visitors to use when capturing “I was in
Estes Park, CO”.
o Develop an ambassador program that operates on weekends and provides
information to visitors about parking options and transit travel planning during
their stay in Estes Park. The Ambassadors would be outside at busy areas in the
Downtown corridor such as Riverside Lot.
o Continue to use the visitor experience as a guide to improve the downtown paid
parking program.
o Provide an employee night shuttle for businesses closing late and employees
needing safe access to various lots.
o Align Paid Parking schedule with the Estes Park Transit Program’s Downtown
Trolley (May 27- October 16, 2022).
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EVENTS COMPLEX
PARK-N-RIDE 0.5 mi
N Saint Vrain Ave
N Saint Vrain Ave
W Wonderview Ave
RMNP FALL RIVER ENTRANCE E Wondervie
w
Av
eMacGr
egor
AveDOWNLOAD THE
ESTES PARK
PARKING APP
FOR REAL-TIME
PARKING INFO
ESTES.ORG/PARKINGPark LnE Riverside DrE E lk h o r n A v e
W E l k h o r n A v e
W R i verside Dr
Mora i n e A v eCleave St
S p r u c e Dr
Big Horn Dr
Virginia Dr
Virginia Dr Big Thom pson A veLOVELANDR M N P B E A V E R M E A D O W S E NTRANCE
B
O
U
L
D
E
R
Wiest D r
Manford Ave4th StS Sa
i
n
t Vr
a
i
n
Av
e
Rockwell St
RIVERSIDE LOT
TOWN HALL LOT
TREGENT LOTEAST RIVERSIDE LOT
WIEST LOT
POST OFFICE LOT
BOND PARK LOT
VIRGINIA LOT
VISTOR CENTER LOT
DAVIS LOT
BIG HORN LOT
SPRUCE LOT
PARKING STRUCTURE
BROWNFIELD’S LOT
WEST RIVERSIDE LOT
W ELKHORN AVE
E RIVERSIDE DR
VISITOR CENTER LOT
POST OFFICE LOT
PERFORMANCE PARK LOT
MACGREGOR AVE
EVENTS COMPLEX LOT
ALL DAY | FREE 3 HOUR | FREE
(MAY 28 - OCT 17)
1 HOUR | FREE
(MAY 28 - OCT 17)
30 MIN | FREE
(MAY 28 - OCT 17)
OVERNIGHT | $10
(EVENTS COMPLEX)
10AM-6PM | $2/HR
(MAY 28 - OCT 17)
TOWN OF ESTES PARK PUBLIC PARKING
SHUTTLE STOP
EV CHARGING
PUBLIC RESTROOMS
VISITOR INFORMATION
TOWN HALL
VISITOR CENTER
-OR-USE PARKING KIOSKSSTATIONED AT MOST LOTSPAY USING THE PARKMOBILE APP
Page 93
TRANSPORTATION ADVISORY
BOARD MEETING
October 20, 2021
2021 Paid Parking Results & Recommendations
for 2022.
Town Hall Parking Lot Timelapse Video.
Page 94