HomeMy WebLinkAboutMINUTES Town Board Study Session 06-09-2009
Town of Estes Park, Larimer County, Colorado, June 9, 2009
Minutes of a Joint Study Session meeting of the TOWN BOARD AND
ESTES PARK LOCAL MARKETING DISTRICT of the Town of Estes
Park, Larimer County, Colorado. Meeting held at Town Hall in Rooms
202 & 203 in said Town of Estes Park on the 9th day of June, 2009.
Board: Mayor Pinkham, Mayor Pro Tem Levine, Trustees,
Eisenlauer, Ericson, Homeier and Miller
LMD Board Chair Ken Larson, Board Members Corey Blackman, Scott
Webermeier, Kathy Palmeri, Bill Almond, Lee Lasson,
Elizabeth Blanchard
Also Attending: Town Administrator Halburnt, Deputy Town Administrator
Richardson, Town Attorney White, Director Pickering, Town
Clerk Williamson
Absent: Trustee Blackhurst
Mayor Pinkham called the meeting to order at 4:30 p.m. Trustee Blackhurst recused
himself from the discussion because of a conflict of interest.
CVB OPERATIONS.
Ken Larson reviewed the mission and vision statements for the LMD and significant
accomplishments to date including: passing the tax, CVB assessment, Associations
group leadership, lodging 120 day forecast, increased participation in the existing Rocky
Mountain lodging report and groups round table discussions.
At a recent meeting the LMD Board voted to include in the proposed operating plan the
transfer of the following marketing functions currently overseen by the CVB staff:
advertising, public relations, website, group sales, visitors guide, Visitors Center
operations (primarily the call center) and stakeholder services. The Board agreed the
Town should continue to operate sponsored events, fairgrounds and the conference
center. The LMD suggests a “working” leader/director be appointed from the current
CVB staff to oversee the other CVB functions and report directly to the LMD Board. All
pay, benefits and Human Resource functions would remain with the Town allowing the
employees to retain seniority and pension status. The Town would continue to pay for
the operations of the Visitors Center including repairs, maintenance, utilities, furniture,
computers, IT support, phones, copiers, supplies and call center employees. In
addition, the LMD Board requests a revenue sharing plan to allow the excess
stakeholder services revenue not used for the maintenance of the building to be used
for marketing. The LMD projects costs of $1.243 million for 2010, which includes
communication expenses of $1 million, $192,000 in consultant recommendations
(contracting with a Public Relations firm, branding of Estes Park, new website, contract
with an internet marketing firm, create a next generation design for the visitors guide)
and current 2009 expenses of $51,000. The operating plan and prioritization of next
steps is dependent on the revenues received in 2009; therefore, the LMD foresees the
need for Town participation to maintain current spending levels and/or to meet the
consultant’s recommendations.
A discussion ensued with regard to the CVB staff salaries. The LMD stated the salaries
would delude the marketing efforts of the LMD and should be paid for by the Town. The
Town Board has stated in past meetings that CVB salaries would be paid for during the
first five year term of the IGA. The Town Board members further discussed details
related to the number of employees and how long the Town would pay for the CVB
staff.
Town Board Study Session – June 9, 2009 – Page 2
Trustee Eisenlauer voiced concern of the LMD assuming control of the Visitors Center
and the effect on the Ambassadors. Trustees Eisenlauer and Levine commented the
LMD should consider taking on a smaller role and assume other functions of CVB over
time. The LMD Board stated the function of the Ambassadors would not change under
the LMD.
Trustee Miller questioned how the call center fits into the day to day operations of
marketing the community. He stated the call center should remain with the CVB. The
CVB has proven marketing methods, justified by the increase in sales tax. He too
expressed concern the LMD may be taking on more than it should at this time. The
Town Board has stated support of the CVB staff for the first five year term of the IGA,
and marketing funds previously spent by the Town would be used for future
infrastructure projects.
The LMD Board stated the CVB team currently in place works well together and
separating out a portion of the team could impede the operations as a whole. The LMD
needs the support of the Town, including staffing and continued funding, to maintain the
methods used by the CVB and enhance marketing efforts.
Trustee Homeier expressed concern with the LMD’s request to assume a Town
department. He state the LMD Board was appointed to manage the 2% tax and
develop an advertising and marketing plan. A non-elected body should not be given the
operations and assets of an elected body, and suggested the LMD hire Town personnel
to perform the needed advertising and marketing tasks.
Mayor Pro Tem Levine stated additional funding above the staffing commitment could
not be guaranteed.
Administrator Halburnt voiced concern with the Town paying for and managing staff that
reports to the LMD. She stated anointing one of the current CVB staff to LMD Director
in addition to their daily tasks would not work and would require the Town to hire
additional staff. She suggested the LMD consider hiring a separate LMD Director.
Director Pickering commented the CVB staff works well together and appointing a staff
member as LMD Director would allow the team to operate cohesively. He stated group
sales is the only position that may be divided amongst the Town and LMD, therefore
requiring the need for an additional staff member.
The Town Board would hold a special meeting to discuss questions raised and provide
further direction for the LMD Board as they develop the 2010 Operating Plan.
- What personnel costs will be supported by the Town, i.e. staffing clarification?
- What function of the CVB would remain with the Town, i.e. Visitors Center?
- Would the Town consider a cost sharing of the stakeholder fees for additional
marketing?
There being no further business, Mayor Pinkham adjourned the meeting at 6:27 p.m.
Jackie Williamson, Town Clerk