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HomeMy WebLinkAboutPACKET Community Development Community Services 2011-04-28Preparation date: April 20, 2011 * Revision date: NOTE: The Community Development / Community Services Committee reserves the right to consider other appropriate items not available at the time the agenda was prepared. AGENDA TOWN OF ESTES PARK COMMUNITY DEVELOPMENT / COMMUNITY SERVICES COMMITTEE April 28, 2011 8:00 a.m. Board Room, Town Hall 1. PUBLIC COMMENT 2. COMMUNITY SERVICES a) REPORTS i) Visitor Services Quarterly Report. Manager Salerno. ii) Museum Quarterly Report. Manager Fortini. 3. COMMUNITY DEVELOPMENT a) RECOMMENDATIONS TO THE TOWN BOARD i) Building Safety Fee Schedules. Chief Building Official Birchfield. b) REPORTS i) Monthly Building Permit Summary. Director Chilcott. ii) Financial Report. Director Chilcott. iii) Board of Appeals. Chief Building Official Birchfield. iv) Review Audit by Insurance Services Office (ISO). Chief Building Official Birchfield. 4. ADMINISTRATION a) REPORTS i) Public Information Quarterly Report. Public Information Officer Rusch. ii) 2011 Citizen Survey Report. Public Information Officer Rusch. To: Community Development/Community Services Committee Town Administrator Halburnt From: Teri Salerno, Visitor Services Manager Date: April 28, 2011 RE: Visitor Services Quarterly Report First Quarter Visitor Center Traffic: The Visitor Center experienced an increase of 65.8% in foot traffic in January, February and March over the first quarter last year. In 2010, we saw 19,877 people come through our doors, for an average of 223 people per day. This year, we had 32,960 visitors during our first quarter, an average of 370 people each day. Rocky Mountain National Park is not seeing the same increases as we are; January was slightly down, February was slightly up, and March was about even with the first quarter last year. Overall for the first quarter in 2011, visitation at RMNP was down less than 1% over the first quarter last year. These statistics are curious and there are some patterns we are noticing in the Visitor Center. In January and February, the largest increases we saw were generally over the weekend days, Friday – Sunday. Over some weekends, we nearly doubled or more than doubled our numbers over the same weekend the previous year. In March, we saw the same weekend pattern as in January and February, but our numbers during the week were also up. We have had a mild winter which is surely contributing to our higher counts, but it is interesting that RMNP has not experienced similar increases. Toward the end of last year, we purchased two new people counters for two of our entrances at the center. This factor could be contributing somewhat to the differences we are seeing in our counts, but all of the increases cannot be attributed to this change. We will need more time to watch these statistics over the coming months. Community Services Memo Visitor Center Traffic 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Total 2011 32,960 32,960 2010 19,877 76,080 179,627 49,394 324,978 2009 21,492 78,442 164,098 37,807 301,839 2008 16,797 64,642 144,648 37,433 263,520 2007 18,060 68,195 158,669 31,116 276,040 2006 8,999 54,602 139,046 29,522 232,169 First Quarter Telephone Calls: Visitor Services staff answered approximately 26% less telephone calls during the first quarter of 2011 over the same time period in 2010. The Visitor Center received 3,119 calls January - March in 2011, an average of 35 calls per day. In 2010 we fielded 3,934 calls, for an average of 44 calls per day. This is the lowest number of calls received in the first quarter since 2006 and is also curious given our higher visitation numbers. As technology advances and people more frequently use the internet and other sources to make travel plans and do research, the trend of fewer telephone calls could continue. Telephone Calls 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Total 2011 3,119 3,119 2010 3,934 7,162 9,772 3,224 24,092 2009 3,931 7,608 11,035 3,796 26,370 2008 3,538 6,615 10,122 3,281 23,556 2007 3,899 6,575 10,521 3,360 24,355 2006 3,891 6,127 9,298 3,002 22,318 Volunteer Ambassadors: Currently the number of volunteer Ambassadors totals 71. This is a solid number but we like to keep the total number of volunteers around 75. We currently have applications from 5 – 6 new people who are interested in volunteering at the Visitor Center. They will go through new Ambassador training in April; therefore, we will have a strong number of volunteers going into the busy season. Budget: N/A Recommendation: None To: Community Development/Community Services Committee Town Administrator Halburnt From: Derek Fortini, Museum Manager Date: April 28, 2011 RE: Museum Quarterly Report Ongoing Temporary Exhibit: Awakening Stories of Ancient Bison Hunting. On display in the Historic National Park Service Headquarters Building from February 4 through July 17, 2011. An exhibit that explores how hunters pursued bison herds on the Colorado High Plains and in the mountainous terrain of Estes Park. On loan from the City of Greeley Museums, the exhibit features artifacts made of bison remains used for spiritual and utilitarian purposes and a bison skull recovered in Rocky Mountain National Park. The display addresses the numerous ways in which the mammal sustained people providing food, clothing, shelter and spiritual well-being. Hands-on activities and a film about the species allow visitors to build on their knowledge about bison. There were 76 people at the opening and 52 people who attended the showing of the film. Fluttering Butterflies: From the Net of Dr. Wiest. On display in the Main Gallery of the Museum from April 22, 2011 through April 17, 2012. This exhibit will include a selection from the butterfly collection of Estes Park’s first mayor, Dr. Roy Wiest. Reception will take place from 6:00-8:00 p.m. Enjoy drinks and light hors d’oeuvres in the Main gallery of the Museum. Exhibit runs through April 17, 2012. This exhibit is made possible through a collaboration with Rocky Mountain National Park. The Park has loaned us select pieces of the Wiest butterfly collection which was donated to them in 1954. Future Exhibits: Art From the Vault. On display in the National Park Service Headquarters Building from August 5, 2011 through February 19, 2012. This exhibit will showcase rarely seen pieces of art from the Museum’s collection, exploring the many ways Estes Park is captured and celebrated in the visual arts. Reception will take place August 5, 2011 from 5:00-7:00 p.m. Join the Museum staff for light hors d’oeuvres and drinks on opening night. Community Services Memo Upcoming Programs: May 7 (Anthropology Lecture) - Sacred Landscapes Research Project: Anthropology Lecture. Covers the area which is now known as Rocky Mountain National Park June 21 and July 19 (Tour) - Cheley Camp Tour. Join in for the annual tour of the historic Cheley Colorado Camp from 10:00 a.m. to 12:00 p.m. The tour is facilitated by the Estes Park Museum and guided by Cheley Camp staff. Space is limited and reservations are required by calling the Museum at (970) 586-6256. The cost is $5 per person, payable by cash or check the day of the tour. In 1921, Frank Cheley founded Cheley Colorado Camps at Bear Lake in Rocky Mountain National Park. Just twenty- four campers attended that first year. By 1927, the camp had outgrown the available space, and the Cheley Colorado Camps moved to its present location off of Fish Creek Road. The camps are among the oldest in the country and continue to host more than one thousand campers annually. Visit the magnificent cabins and lodges and learn about the Cheley legacy. June 25 (Estes Park Museum Friends & Foundation Tour) – Historic Tour. Enjoy early Estes Park history at the eighth annual Historic Tour of various Estes Valley cabins and homes. This fund raising event is sponsored by the Estes Park Museum Friends & Foundation, Inc. The event runs from 9:00 a.m. to 2:00 p.m. Tickets cost $20 in advance and may be purchased starting May 25 at the Estes Park Museum, 200 Fourth Street and at Macdonald Book Shop, located at 152 E. Elkhorn Avenue. Tickets cost $25 the day of the tour. Grant Status: A $350 grant from the Estes Park Rotary Foundation, Inc. will help the Estes Park Museum produce a cell phone tour called History on Call featuring five sites in downtown Estes Park. Callers will access pre-recorded interpretations of sites at any hour of the day, on location or even privately later on as a compelling way to learn about Estes Park’s heritage. Available June 25 through August 28, the tour will correspond with the free shuttle bus service. Five shuttle bus stops with high foot traffic have been selected. The visitor waiting for a bus or passing by will see a sign with a local telephone number and a corresponding stop number. Once they dial the number, they will be prompted to enter the stop number and listen to the recorded content. The sites will be the Estes Park Visitor Center, Town Hall, Rocky Mountain Traders, the Grubsteak and Mrs. Walsh’s Garden. The tour stops can be accessed in any order and the messages will revolve around the theme of community. There are no additional fees other than the visitor’s usual cell phone carrier’s package. Budget: N/A Recommendation: None Estes Park Museum  Quarter I    2011    January 2011 Attendance  Gallery Visitors 364  Hydroplant Visitors 0  Programs and Tours—Museum 0  Group Meetings and Rentals 422  Total January Attendance  786  February 2011 Attendance  Gallery Visitors 145  Hydroplant Visitors 0  Programs and Tours—Museum 428  Group Meetings and Rentals 188  Total  February Attendance 761  March 2011 Attendance  Gallery Visitors 195  Hydroplant Visitors 0  Programs and Tours—Museum 0  Group Meetings and Rentals 231  Total March Attendance  426     Total Quarter I Attendance 1,973                                   2007 1,717  2008 2,584  2009 2,870  2010 1,565  2011 1,973  Total Attendance Year‐to‐Date:            From November through April, the Estes Park Museum is open Friday, Saturday and Sunday.  From May through October,  the Museum is open seven days a week.  The Historic Fall River Hydroplant is open from Memorial Day through Labor  Day, Tuesday through Sunday.  Estes Park Museum  January, 2011     2007 520 2008 461 2009 715 2010 619 2011 786     From November through April, the Estes Park Museum is open Friday, Saturday and Sunday.  From May through October,  the Museum is open seven days a week.  The Historic Fall River Hydroplant is open from Memorial Day through Labor  Day, Tuesday through Sunday.  January 2011 Attendance  Gallery Visitors 364  Hydroplant Visitors 0  Programs and Tours—Museum 0  Programs and Tours—Hydroplant 0  Group Meetings and Rentals 422  Total Attendance & Programs—Museum & Hydroplant 786  Programs and Tours Capacity N/A  Programs and Tours Percentage Utilization N/A     Museum & Hydroplant Programs /Tours‐Detail:   N/A      Group Meetings and Rentals‐Detail:      1‐2 Lockwood Wedding Rehearsal Dinner 48  1‐4 Senior Center Meeting 4  1‐6 Estes Park Museum Friends‐Special Events Committee 6  1‐8 Rooftop Rodeo Royalty 29  1‐11 CVB Ambassadors Meeting 27  1‐11 Patriots for Peace Book Signing 32  1‐12 Estes Park Museum Foundation Meeting 6  1‐13 Senior Center Program‐Shostakovich 39  1‐13 Estes Park Museum Friends‐Historic Tour  Committee 8  1‐14 Historic Preservation Committee 6  1‐15 Fortini Baby Shower 35  1‐20  Senior Center Program‐Shostakovich 39  1‐20 Rooftop Rodeo Committee 29  1‐21 Historic Preservation Committee 6  1‐27  Senior Center Program‐Shostakovich 39  1‐27 Estes Park Museum Friends‐ Board Meeting 15  1‐28 Historic Preservation Coffee Chat 50  1‐28 Historic Preservation Committee 4      Total Attendance Year‐to‐Date:   Total January Attendance  Estes Park  Museum 786 619 715 461 520 0 100 200 300 400 500 600 700 800 900 1,000 2007 2008 2009 2010 2011 Estes Park Museum  February, 2011    2007 975  2008 1,675 2009 1,982 2010 1,066 2011 1,547   From November through April, the Estes Park Museum is open Friday, Saturday and Sunday.  From May through October,  the Museum is open seven days a week.  The Historic Fall River Hydroplant is open from Memorial Day through Labor  Day, Tuesday through Sunday.    February 2011 Attendance  Gallery Visitors 145  Hydroplant Visitors 0  Programs and Tours—Museum 428  Programs and Tours—Hydroplant 0  Group Meetings and Rentals 188  Total Attendance & Programs—Museum & Hydroplant 761  Programs and Tours Capacity 225  Programs and Tours Percentage Utilization 190%     Museum & Hydroplant Programs/Tours‐Detail:   2‐4 “American Buffalo: Spirit of a Nation” Film  52  2‐4 Bison Exhibit Opening  76  2‐19 Imagine This! Children’s Outreach Program 300     Group Meetings and Rentals‐Detail:      2‐3  Senior Center Program‐Shostakovich 39  2‐8 CVB Ambassadors Meeting 27  2‐10 Senior Center Program‐Shostakovich 39  2‐10 Estes Park Museum Friends‐Historic Tour  Committee 5  2‐10 Senior Center Program‐Shostakovich 39  2‐23 Transportation Hub Neighborhood Meeting 14  2‐24 Estes Park Museum Friends‐ Board Meeting 19  2‐28 Historic Preservation Committee 6      Total Attendance Year‐to‐Date:   Total February Attendance  Estes Park  Museum 761 447 1,267 1,214 455 0 100 200 300 400 500 600 700 800 900 1,000 1,100 1,200 1,300 1,400 1,500 2007 2008 2009 2010 2011 Estes Park Museum  March, 2011    2007 1,714 2008 2,584 2009 2,870 2010 1,565 2011 1,973   From November through April, the Estes Park Museum is open Friday, Saturday and Sunday.  From May through October,  the Museum is open seven days a week.  The Historic Fall River Hydroplant is open from Memorial Day through Labor  Day, Tuesday through Sunday.      March 2011 Attendance  Gallery Visitors 195  Hydroplant Visitors 0  Programs and Tours—Museum 0  Programs and Tours—Hydroplant 0  Group Meetings and Rentals 231  Total Attendance & Programs—Museum & Hydroplant 426  Programs and Tours Capacity N/A  Programs and Tours Percentage Utilization N/A  Museum & Hydroplant Programs/Tours‐Detail:  N/A  Group Meetings and Rentals‐Detail:    3‐7  Estes Park Police Department Training 16  3‐8  Estes Park Police Department Training 16  3‐8 CVB Ambassadors Meeting 39  3‐9 Estes Park Police Department Training 16  3‐10 Estes Park Police Department Training 16  3‐12 Rooftop Royalty Clinic 28  3‐14 Estes Park Museum Friends‐Historic Tour Committee 6  3‐17 Rooftop Rodeo Committee Meeting 28  3‐24 Estes Park Museum Friends Board Meeting 11  3‐28 Community Training Against Fraud 55      Total Attendance Year‐to‐Date:   Total March Attendance  Estes Park  Museum 426 499 888909 742 0 100 200 300 400 500 600 700 800 900 1,000 2007 2008 2009 2010 2011 Page 1 To: Community Development/Community Services Committee Town Administrator Halburnt From: Will Birchfield, Chief Building Official Date: April 28, 2011 RE: Building Division Fee Schedules ______________________________________________________________________________ Background: With the recent approval of the 2009 International Building Codes and local amendments, the Town Board made the decision to separate the fee schedules and related policies from the building codes. The attached fee schedules and policies (Exhibit A) are required to be approved by the Town Board, to become effective July 1, 2011, in line with the building code effective date. Staff proposes no changes in valuation formulas or fee schedules previously adopted. Budget: N/A Recommendation: Staff recommends approving the fee schedules and related policies as presented, and including them in the Policy Manual for the Division of Building Safety. Staff recommends this item be placed on the consent agenda for the May 10, 2011 Town Board meeting. Community Development Memo 1 EXHIBIT A Table 1-A – Building Permit Fees TOTAL VALUATIONl FEE2 $1.00 to $500.00 $23.50 $501.00 to $2,000.00 . $23.50 for the first $500.00 plus $3.05 for each additional $100.00, or fraction thereof, to and including $2,000.00 $2,001.00 to $25,000.00 . $69.25 for the first $2,000.00 plus $14.00 for each additional $1,000.00, or fraction thereof, to and including $25,000.00 $25,001.00 to $50,000.00 . $391.25 for the first $25,000.00 plus $10.10 for each additional $1,000.00, or fraction thereof, to and including $50,000.00 $50,001.00 to $100,000.00 . $643.75 for the first $50,000 plus $7.00 for each additional $1,000.00, or fraction thereof, to and including $100,000.00 $100.001.00 to $500,000.00 . $993.75 for the first $100,000.00 plus $5.60 for each additional $1,000.00, or fraction thereof, to and including $500,000.00 $500,001.00 to $1,000,000.00 . $3,233.75 for the first $500,000.00 plus $4.75 for each additional $1,000.00, or fraction thereof, to and including $1,000,000.00 $1,000,001.00 and up . $5,608.75 for the first $1,000,000.00 plus $3.65 for each additional $1,000.00, or fraction thereof 1Valuations shall be determined per Section 109.3 of this code. 2 A fee for combination building permits shall be paid to the building official as set forth in Table 1-A, except as specified in Table 1-B or Table 1-C. A plan review fee shall be paid equal to 65 percent of the building permit fee as shown in Table 1-A. The plan review fees specified in this section are separate fees from the permit fees specified in Section 109.2 and are in addition to the permit fees. When submittal documents are incomplete or changed so as to require additional plan review or when the project involves deferred submittal items, an additional plan review fee shall be charged at the rate shown in Table 1-B. Plans that cannot be reviewed by building division staff due to their complexity will be charged the full review fee of the outside agency used by the division of building safety for the plan review. 2 Table 1-B Fee Schedule 1. Inspections outside of normal business hours. $100.00/hour1 (minimum charge = one hour) 2. Re-inspection fees assessed under provisions of Section 109.8 $100.00/hour1 (minimum charge = one hour) 3. Inspections for which no fee is specifically indicated. $100.00/hour1 (minimum charge = one hour) 4. Additional plan review required by changes, additions or revisions to plans. $100.00/hour1 (minimum charge = one hour) 5. For use of outside consultants for plan checking and inspections or both. Actual costs2 . 6. Demolition permits. $50.00 each 7. Temporary use permits. $50.00 each 8. Certificates of occupancy. $50.00 each 9. Temporary certificates of occupancy. $100.00/hour1 (minimum charge = one hour) 10. Appeals to the Board of Appeals. $50.00 each 1Or the total hourly cost to the jurisdiction, whichever is the greatest. This cost shall include supervision, overhead, equipment, hourly wages and fringe benefits of the employees involved. 2Actual costs include administrative and overhead costs. TABLE 1-C is the most recent wildfire fees table adopted by Larimer County.** ** The table listed below shows the current Larimer County Wildfire Fee Schedule. The statement “the most recent wildfire fees table adopted by Larimer County” indicates that if and when this table changes, our Table 1-C will automatically change to reflect the most current fee schedule. Larimer County Table 1-D Wildfire Site Assessment and Inspections Fees Type Site Assessment Required Wildfire Inspections Total Fee New Residence $50.00 $100.00 $150.00 New Utility Bldg. $50.00 $35.00 $85.00 New Commercial $50.00 $100.00 $150.00 Residence Add. $50.00 $100.00 $150.00 Utility Bldg. Add. $50.00 $35.00 $85.00 Commercial Add. $50.00 $100.00 $150.00 Fees for other inspections or services no covered above…..$36.00 per hour (Minimum charge = one hour) Docket fee for Board of Appeals…………………………...$55.00 3 Building permit valuations. Valuations for new construction shall be determined based on the most recent Building Valuation Data provided in Building Safety Journal, published by International Code Council. A regional modifier shall be allowed. Valuations shall be reviewed annually; and, modifications shall be approved by the Board of Trustees of the Town of Estes Park. Work commencing before permit issuance. An investigation fee, in addition to the permit fee, shall be collected whether or not a permit is then or subsequently issued. The investigation fee shall be equal to the amount of the permit fee required by this code. The minimum investigation fee shall be the same as the minimum fee set forth in Table 1-A. The payment of such investigation fee shall not exempt any person from compliance with all other provisions of this code nor from any penalty prescribed by law. Exception: Contractors who commence work before obtaining necessary permits shall be assessed an investigation fee equal to three times the permit fee. Contractors working without required permits shall have subsequent permit applications denied until the violation is appropriately resolved. Contractors who repeatedly work without required permits are subject to having their Town Building Contractor License revoked by the Chief Building Official, in addition to other remedies allowed by law. This amendment shall be applicable to, and is an amendment to each of the International Codes adopted and enforced by the Town of Estes Park. Refunds. The building official shall authorize refunding of any fee paid hereunder which was erroneously paid or collected. The building official may authorize refunding of not more than 80 percent (80%) of the permit fee paid when no work has been done under a permit issued in accordance with this code. The building official may authorize refunding of not more than 80 percent (80%) of the plan review fee paid when an application for a permit for which a plan review fee has been paid is withdrawn or cancelled before any plan reviewing is done. The building official shall not authorize refunding of any fee paid except on written application filed by the original permittee not later than 180 days after the date of fee payment. This amendment shall be applicable to, and is an amendment to each of the International Codes adopted and enforced by the Town of Estes Park. Expiration of plan review. Applications for which no permit is issued within one hundred and eighty (180) days following the date of application shall expire by limitation and plans submitted for review may thereafter be returned to the applicant or destroyed by the building official. The building official may extend the time for action by the applicant for a period not exceeding ninety (90) days upon written request by the applicant showing that circumstances beyond the control of the applicant have prevented action from being taken. In order to renew action on an application after expiration, the applicant shall resubmit plans and pay a new plan review fee. This amendment shall be applicable to, and is an amendment to each of the International Codes adopted and enforced by the Town of Estes Park. 4 Expiration of Permit. Every permit issued by the building official under the provisions of this code shall expire 18 months after the date of issue. Every permit shall also become null and void if the building or work authorized by such permit is not commenced within 180 days from the date of issue of such permit, or if at any time after the work is commenced the building or work authorized by such permit is suspended or abandoned for a period of 180 days, or if the person or entity to whom the permit is issued fails to request a first inspection within 180 days of the date of such permit. Before such work can be recommenced, a new permit shall be first obtained to do so. The fee for such new permit shall be one-half the amount required for a new permit for such work, provided no changes have been made or will be made in the original plans and specifications for such work and provided further that such suspension or abandonment has not exceeded one year. Changes in the plans and specifications shall require an additional permit fee and plan review fee as described in Section 109. Any nullified permit where the suspension or abandonment has exceeded one year will require the permittee to pay a new building permit fee based on the current project valuation. Any person/permittee holding an unexpired and valid permit may apply for an extension of time to commence work, return to work, or complete work under that permit by submitting a written request describing good and satisfactory reasons for such extensions. This request must be received prior to the date on which the original permit expires or becomes null and void. The building official shall determine whether the reasons for such extension are sufficient to approve the extension. An extended permit is valid for 18 months from date of the extension, does not require compliance with codes adopted since the original permit was issued, and does not require payment of new fees. The building official may approve further modification to the extended permit expiration date due to hardship, such as, death, serious health problems, foreclosure, bankruptcy, or involuntary property transfer imposed by law. The permittee shall submit a letter documenting the hardship, pay an extension fee and provide a definitive time when the structure will be completed. Re-inspections. A re-inspection fee as set forth in the fee schedule may be assessed for each inspection or re-inspection when such portion of work for which inspection is called for is not complete or when corrections previously called for are not made. This section is not to be interpreted as requiring re-inspection fees the first time a job is rejected for failure to comply with the requirements of this Code, but as controlling the practice of calling inspections before the job is ready for such inspection or re-inspection. Re-inspection fees may be assessed when the inspection record card is not posted or otherwise available on the work site, the approved plans are not readily available to the inspector, for failure to provide access on the date for which inspection is requested, for deviating from plans requiring the approval of the building official, or for failure to post a readily visible address as required by subsection 501.2. To obtain a re-inspection, the applicant shall pay the re-inspection fee in accordance with the adopted fee schedule. In instances where re-inspection fees have been assessed, no additional inspection of the work will be performed until the required fees have been paid. Grading fees. Fees shall be assessed in accordance with the provisions of this section or shall be as set forth in Tables J-1 and J-2. 5 Grading Plan review fees. When a plan or other data are required to be submitted, a plan review fee shall be paid at the time of submitting plans and specifications for review. Said plan review fee shall be as set forth in Table J-1. Separate plan review fees shall apply to retaining walls or major drainage structures as required elsewhere in this code. For excavation and fill on the same site the fee shall be based on the volume of excavation or fill, whichever is greater. Grading permit fees. A fee for each grading permit shall be paid to the building official as set forth in Table J-2. Separate permits and fees shall apply to retaining walls or major drainage structures as required elsewhere in this code. There shall be no separate charge for standard terrace drains and similar facilities. Grading Bonds. The building official may require bonds in such form and amounts as may be deemed necessary to ensure that the work, if not completed in accordance with the approved plans and specifications, will be corrected to eliminate hazardous conditions. In lieu of a surety bond the applicant may file a cash bond or instrument of credit with the building official in an amount equal to that which would be required in the surety bond. Table J-1 – Grading Plan Review Fees 50 cubic yards (38.2m³) or less No fee 51 to 100 cubic yards (40 m³ to 76.5 m³) $27.00 101 to 1,000 cubic yards (77.2 m³ to 764.6 m³) $45.00 1,001 to 10,000 cubic yards (765.3 m³ to 764.6 m³) $58.00 10,001 to 100,000 cubic yards (7,646.3 m³ to 76,455 m³) = $58.00 for the first 10,000 cubic yards (7,645.5 m³), plus $28.00 for each additional 10,000 cubic yards (7,645.5 m³) or fraction thereof. 100,001 to 200,000 cubic yards (76,455 m³ to 152,911 m³) = $310.00 for the first 100,000 cubic yards (76,455 m³), plus $15.00 for each additional 10,000 cubic yards (7,645.5 m³) or fraction thereof. 200,001 cubic yards (152,912 m³) or more = $460.00 for the first 200,000 cubic yards (152,911 m³) plus $8.50 for each additional 10,000 cubic yards (7,645.5 m³) or fraction thereof. Other Fees: Additional plan review required by changes, additions or revisions to approved plans $100.00/hour* (minimum charge = one half hour) * Or the total hourly cost to the jurisdiction, whichever is the greatest. This cost shall include supervision, overhead, equipment, hourly wages and fringe benefits of the employees involved. 6 Table J-2 – Grading Permit Fees1 50 cubic yards (38.2m³) or less $27.00 51 to 100 cubic yards (40 m³ to 76.5 m³) $45.00 101 to 1,000 cubic yards (77.2 m³ to 764.6 m³) = $45.00 for the first 100 cubic yards (76.5 m³), plus $20.00 for each additional 100 cubic yards (76.5 m³) or fraction thereof. 1,001 to 10,000 cubic yards (765.3 m³ to 764.6 m³) = $225.00 for the first 1,000 cubic yards (764.6 m³), plus $16.00 for each additional 1,000 cubic yards (764.6 m³) or fraction thereof. 10,001 to 100,000 cubic yards (7,646.3 m³ to 76,455 m³) = $369.00 for the first 10,000 cubic yards (7,645.5 m³), plus $76.00 for each additional 10,000 cubic yards (7,645.5 m³) or fraction thereof. 100,001 cubic yards (76,455 m³) or more = $1,053.00 for the first 100,000 cubic yards (76,455 m³), plus $42.00 for each additional 10,000 cubic yards (7,645.5 m³) or fraction thereof. Other Fees: 1. Inspections outside of normal business hours 2. Re-inspection fees assessed under provisions of Section 108.8 3. Inspections for which no fee is specifically indicated $100.00/hour² (minimum charge = two hours) $100.00/hour² $50.50/hour² (minimum charge = one hour) 1 The fee for a grading permit authorizing additional work to that under a valid permit shall be the difference between the fee paid for the original permit and the fee shown for the entire project. 2 Or the total hourly cost to the jurisdiction, whichever is the greatest. This cost shall include supervision, overhead, equipment, hourly wages and fringe benefits of the employees involved. 2011 BUILDING PERMIT SUMMARY January February March April May June July August September October November December TOTALS RESIDENTIAL PERMITS (101) New Single Family Detached 2 1 1 4 (103) New Duplex 0 (104) New 3-4 Family 0 (438) Add/Alt/Conv Garages/Carports 0 (434) Add/Alt/Conv 29 12 25 66 Footing & Foundation 0 New Square Footage 4,455 4,849 7,526 16,830 Remodel/Add Square Footage 7,583 3,437 3,693 14,713 TOTAL RESIDENTIAL 311326000 0 0000070 VALUATION $648,633.00 736,766.00$ $990,331.00 $2,375,730.00 COMMERCIAL PERMITS (213) New Hotels, Motels, Cabins 0 (318) New Rec. Bldg.0 (319) New Religious Bldg.0 (322) New Service & Repair 0 (324) New Offices, Banks, Prof 0 (327) New Retail 0 (437) Add/Alt/Conv 10 7 9 26 Footing & Foundation 0 Single‐Family  Dwellings, 4, 4% Commercial  Additions,  Alterations,  Misc. Permits,  26, 26% Residential  Additions,  Alterations,  Misc. Permits,  66, 65% Demolition, 5,  5% Number of Building Permits to Date Page 1 \\Server13\buildingdept\CB\REPORTS\REPORTS 2011\Year Sheet 2011 New Square Footage 0 Remodel/Add Square Footage 317 3,782 4,099 TOTAL COMMERCIAL 10 7 9000 0 0000026 VALUATION $139,904.00 $122,062.00 $122,071.00 $384,037.00 DEMOLITION 122 5 VALUATION $30,000.00 $3,000.00 $6,600.00 $39,600.00 TOTAL PERMITS 42 22 37 0 0 0 0 00000101 VALUATION $818,537.00 $861,828.00 $1,119,002.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $2,799,367.00 OTHER PERMITS NOT INCLUDED IN VALUATION FLOODPLAIN DEV. PERMITS 0 **Note: 50.00 charge for FPDPs VALUATION $0.00 GRADING PERMITS 0 VALUATION $0.00 Commercial (437) permits also include the following Misc permits: Minor Repair/Remodel: 3 Solar: Boiler/Furnace/Heater: 1 Solar: St /Fi l Wi d T bi N t Add/Alt/C dditi d l i it Antenna(s): Wi d /Sidi Residential (434) permits also include the following Misc permits: O H d/Fi l Minor Repair/Remodel: 2 Boiler/Furnace: Stove/Fireplace: Wind Turbine: Note: Add/Alt/Conv = additions, remodels, misc permits Roof: 14 Water Heater: A/C/Cooler: NOTE: New square footage = new construction (example: new home, new detached garage, etc) Water/Svc Line/Plumb: 1 Remodel/Add square footage = remodel of existing structure or addition to an existing structure Gas Line/Propane: 1 Sewer Line: Window/Siding: 3 Grease/Sand Interceptor: Window/Siding: Total Commercial Misc Permits: 17 YTDTotal Residential Misc Permits: 50 YTD Water/Svc Line/Plumb/Backflow: Oven Hood/Fireplace: Roof: Water Heater: A/C/Evap Cooler: Gas Pipe/Line: 1 Construction Trailer: Page 1 \\Server13\buildingdept\CB\REPORTS\REPORTS 2011\Year Sheet 2011 TOWN OF ESTES PARK BUILDING VALUATION REPORT 2006‐CURRENT Month 2006 2007 2008 2009 2010 % Change from Previous Year 2011 % Change from Previous Year January $2,030,683 $3,487,495 $1,858,095 $936,504 $861,772 ‐8%$818,537 ‐5% February $3,458,209 $1,471,444 $2,585,466 $3,026,716 $2,223,256 ‐27% $861,828 ‐61% March $2,995,104 $3,045,601 $1,440,763 $1,633,694 $187,381 ‐89% $1,119,002 497% April $7,080,592 $1,529,733 $6,030,855 $626,124 $406,573 ‐35% May $1,457,427 $3,196,672 $1,890,680 $739,589 $907,794 23% June $2,720,052 $3,146,507 $1,335,442 $1,215,173 $843,216 ‐31% July $12,648,788 $2,773,549 $7,527,906 $684,864 $451,653 ‐34% August $3,460,357 $4,662,214 $4,291,751 $508,571 $1,936,936 281% September $1,514,424 $1,873,648 $3,062,871 $1,680,132 $986,164 ‐41% October $503,463 $2,207,196 $3,933,922 $755,828 $832,093 10% November $2,066,196 $2,396,456 $1,098,694 $2,829,397 $663,836 ‐77% December $2,268,365 $1,296,365 $416,940 $619,025 $933,304 51% $3,272,409 $2,799,367 -14% PERCENT CHANGE FROM PREVIOUS YEAR ‐26% 14%‐57% Current month projects include but are not limited to: One new single-family dwelling, Bus Stop Shelter, Caribou Chalet remodel Our Lady of the Mountains Addition Safeway Remodel Safeway Fueling Station & Hail Damage Roofing Stanley Park Grandstands Marys Lake Road Bridge (county project) MONTH TO DATE $42,203,661 $31,086,880 $35,473,383 $15,255,616 $11,233,978 2010YEAR END VALUATION TOTALS ‐26% 2006 2007 2008 2009 Estes Park Medical Center 35 40 45 50 55 60 65 70 75 80 85 90 95 100 NUM B E R  OF  IN S P E C T I O N S 2011 Building & Code Enforcement Inspections January through March, 2011  0 5 10 15 20 25 30N INSPECTION TYPE BY MONTH 012345678910111213 Concrete Drywall Drywall & Handyman Carpentry Electrical‐Plumbing‐Mechanical‐Gas Environmental Excavating Fire‐Stop Systems General Contractor‐Class A General Contractor‐Class B General Contractor‐Class C General Contractor ‐Class C & Multi‐Family Glazing Building Contractor Licenses Through April 8, 2011 70 Applications Issued or Pending \\Server13\buildingdept\Forms\Contractor License\BCL Chart by type of application kt 2011.04.11 Handyman Carpentry Landscaping Mechanical Mechanical‐Class A Mechanical‐Class B Pending ‐Additional Info Req'd by Applicant Plumbing‐Mechanical‐Gas Residential Additions & Remodels Roofing Signs Spray Foam Insulation COMMUNITY DEVELOPMENT (101-1600) 2011 vs. 2010 MONTH-TO-DATE CASH FLOW COMPARISON MAR MAR VAR YTD YTD VAR ratios Orig Budget YTD YTD % 2010 2011 2010 2011 2011 2011 of Budget % of yr> 25% Revenues Intergovernmental (County) 1 0 0 0 37,694 38,336 642 84% 40,000 38,336 96% Charges for Services (inside) 3,690 1,795 (1,895)5,100 5,535 435 12% 13,500 5,535 41% Charges for Services (outside) 1,400 900 (500)1,635 1,685 50 4% 11,000 1,685 15% Other 2 45 0 (45)75 129 54 0% 500 129 26% Total Revenues 5,135 2,695 (2,440)44,504 45,685 1,181 100% 65,000 45,685 70% Expenditures Operation and Maintenance Expense Personnel3 24,596 17,633 6,963 69,629 141,075 (71,446)86% 334,869 141,075 42% Operations and Maintenance 4,568 5,021 (452)15,196 23,299 (8,102)14% 79,153 23,299 29% Capital 0 0 0 0 0 0 0% 0 0 N/A Total Operation and Maintenance Expense 29,164 22,654 6,510 84,825 164,373 (79,548)100% 414,022 164,373 40% Excess/deficiency of revenues over expenditures (24,029) (19,959)4,070 (40,321) (118,688) (78,367) (349,022) (118,688) 1 IGA reimbursement with County received in 1st quarter of each year. 2 Miscellaneous charges, Larimer County Bldg Permit transfer fee, guarantee release fees 3Retirement package of former Com Dev Director booked in January 2011 BUDGET vs. YTDMONTH TO DATE YEAR TO DATE PROTECTIVE INSPECTIONS (101-2300) 2011 vs. 2010 MONTH-TO-DATE CASH FLOW COMPARISON MAR MAR VAR YTD YTD VAR ratios Orig Budget YTD YTD % 2010 2011 2010 2011 2011 2011 of Budget % of yr> 25% Revenues Licenses and Permits 4,917 13,846 8,929 32,040 36,896 4,856 99% 139,500 36,896 26% Other1 25 220 195 416 560 143 1% 0 560 #DIV/0! Total Revenues 4,942 14,066 9,123 32,456 37,455 4,999 100% 139,500 37,455 27% Expenditures Operation and Maintenance Expense Personnel2 23,450 23,924 (474)66,407 97,412 (31,005)89% 316,003 97,412 31% Operations and Maintenance 3,184 4,140 (956)10,105 11,598 (1,493)11% 54,065 11,598 21% Capital 0 0 0 0 0 0 0% 0 0 N/A Total Operation and Maintenance Expense 26,634 28,064 (1,430)76,512 109,010 (32,498)100% 370,068 109,010 29% Excess/deficiency of revenues over expenditures (21,692) (13,999)7,693 (44,056) (71,555) (27,499) (230,568) (71,555) 1vendor fee revenue - use tax, fines 2Retirement package of former Com Dev Director booked in January 2011 YEAR TO DATEMONTH TO DATE YEAR TO DATE Page 1 To: Community Development and Community Services Committee Trustees Levine, Elrod and Miller From: Will Birchfield, Chief Building Official Date: April 28, 2011 RE: Building Codes Board of Appeals Selection Background: With the recent adoption of the 2009 International Building Codes and local amendments (Ordinance 8-11), one of the next steps is to select new members to serve on the Board of Appeals. The International Building Code, Section 113, Board of Appeals, states, “The board of appeals shall be appointed by the Board of Trustees of the Town of Estes Park…”. Section 113.11.1, Alternate Members, states “The Board of Trustees of the Town of Estes Park shall appoint two alternate members who shall be called by the board chairperson to hear appeals during the absence or disqualification of a member.” The Board of Appeals is to consist of five individuals, one from each of the following professions or disciplines: 1) Registered design professional with architectural experience or a builder or superintendent of building construction with at least ten years experience, five of which shall have been in responsible charge of work; 2) Registered design professional with structural engineering experience. 3) Registered design professional with structural engineering experience. 4) Registered design professional with electrical engineering experience or an electrical contractor with at least ten years experience, five of which shall have been in responsible charge of work. 5) Registered design professional with fire protection engineering experience or a fire protection contractor with at least ten years experience, five of which shall have been in responsible charge of work. Because this board will be reviewing decisions made by the Chief Building Official, staff requests all recruitment and selection procedures for the Board of Appeals be conducted without assistance from the Community Development Department. Community Development Memo Page 2 Budget: N/A Recommendation: Staff recommends following the procedures used by the Human Resources Department for Boards and Commissions recruitment. Staff recommends all applicants be interviewed by a selected group of Trustees, and be appointed to the Board of Appeals on or before July 1, 2011, the effective date of the 2009 International Code and local amendments. Page 1 To: Community Development/Community Services Committee Town Administrator Halburnt From: Will Birchfield, Chief Building Official Date: April 28, 2011 RE: Review Audit by Insurance Services Offices Background: On April 21, 2011, the Town Building Division participated in an ISO (Insurance Services Offices) evaluation. The last time the ISO evaluated the Town of Estes Park Building Division was in 2006. ISO is an independent organization which gathers statistics and uses the data to rate the effectiveness of fire departments and building departments. ISO is also an advisory organization, providing recommendations to property insurance underwriters and to FEMA, the Federal Emergency Management Agency. Insurance underwriters may use the information to set premiums, and FEMA uses the information when processing grants, post- disaster funds, and flood insurance. BCEGS is the acronym for Building Code Effectiveness Grading Schedule, and is administered by the ISO, Insurance Services Office. Please refer to the attached handout for detailed information about BCEGS. Building departments who participate in ISO’s BCEGS program receive a numerical rating from 1-10. A 10 represents minimal or no code enforcement, while a one represents an exemplary building department. The current BCEGS rating for the Town of Estes Park is three (3) for commercial properties and three (3) for residential properties. The results of that evaluation will be available in 60-90 days, at which time a report will be presented to the Community Development/Community Services Committee. Budget: N/A Staff Recommendation: N/A  Community Development Memo Building codes without enforcement are like buildings without foundations Maximize your community’s quality of4f with ISOc BCEGS program Building-code enforcement can have a major influence on the economic well-being of a municipality and the safety of its citizens.Municipalities that adopt up-to-date,unamended codes —and rigorously enforce them using a sufficient number of trained and certified code-enforcement professionals — minimize damage from natural hazards,fire,and other perils,ultimately reducing insurance costs. How can you determine the effectiveness of code enforcement in your community? Building Code Effectiveness Gading Schedule (BCEGS9 ISO,an independent statistical,racing,and advisory organization that serves the insurance industry,manages the BCEGS program.BCEGS is an evaluation system that has reviewed building-code enforcement for more than 19,000 communities nationwide.Since 1995,trained ISO Field representatives have visited communities to survey and collect information on building-code adoption and enforcement practices.We analyze the data and assign each municipality a Building Code Effectiveness Classification from 1 to 10 for both commercial and residential construction.Class 1 communities represent exemplary commitment to building-code enforcement.Insurers can use the classifications to grant premium credits for buildings constructed in jurisdictions that enforce the latest code revisions. Why should you partIcipate In ISO’s BCEGS program? When your community participates in the BCEGS program, you get a free independent review of your building department by highly qualified field representatives.Program participation can also: •improve overall safety in your community •promote construction of code-compliant and damage-resistant buildings a reduce property damage and personal injury losses •minimize economic and social disruption from catastrophic events encourage good public policy a justif,r budgets and staffing levels •secure lower property insurance premiums,benefiting residential and commercial property owners You’ll also receive a comprehensive BCEGS benchmarking and evaluation report —customized for your community The complimentary report contains all the results of ISO’s FEMA uses BCEGS information in its prehazard mitigation evaluation,as well as valuable comparisons between your grants and posthazard funding decisions.FEMA also uses the community’s building-code enforcement efforts and those BCEGS information and classification as a component of the of similar communities in your county and state and across community rating schedule that determines flood insurance the country.discounts in participating communities. If a community decides not to participate in the BCEGS program,it risks not receiving adequate hazard mitigation beneilts.And properties built in communities that don’t par ticipate now won’t be eligible to receive insurance discounts that may become available in the future. am active in the local Home Builders Association and am able to keep the public informed by offering classes for home builders and explaining the code.I also give classes to the public at builders’ home shows.Many of my staff teach at local schools.These activities have helped the public under. stand the importance of building codes and helped my staff grow.The city of Orem is proud we achieved the ISO Class I rating.We’ll continue to enforce adopted building codes and standards aggressively to protect the life and property oi those who work and live in our city. Bill Bell BuildingSafetyDivisionManager andChiefBuilding Offiaal Orem,Utah Class I BCEGScommunity—residential andcommercial construction Our department has benefited significantly from participation in ISO’s BCEGS program.While we have always believed we have exceptional code-enforcement officials,over the years the ISO grading process has sharpened our focus on qualifications and training.As a result,we arc flsr more deliberate in our hiring and promotion process today,critically evaluating candidates for the line and,perhaps more so,for leadership positions.ISO’s training focus has proven invaluable to us.We reshaped our continuing education training requirements to match ISO criteria in 1999.In addition,as the pace of change in construction design and technology speeds up from day to day,our expanded training requirements allow us to stay abreast of how those changes impact building-code application — supporting our ability to continue making sound code interpretations on difficult code-compliance issues.Mecklenburg County Code Enforcement invests fully in the ISO process.We believe it is one of the pillars of our reputation as an exceptional AHJ [Authority Having Jurisdiction]. James N.Barti,AlA Director of Code Enforcement Meklenburg County Government Charlotte,North Carolina ao I 8(E65 community—commerdol consmiction How does ISO evaluate a community? Here are the steps in the evaluation process: •ISO gives the community’s building official a detailed questionnaire to complete. •A trained ISO field representative meets with the building official to review and verify the community’s commitment to code enforcement. •ISO analyzes the questionnaire data and arrives at a total score,which determines the community’s Building Code Effectiveness Classification for both commercial and residential construction. •ISO notifies the community of the results and publishes the classification for participating insurers. The BCEGS analysis,and ultimately the community’s classification,depend on some key criteria,including staffing levels and qualifications of plan reviewers and field inspec tors,code adoption and amendment,and the community’s commitment to building-code enforcement,ISO also takes into account: •public-awareness programs and code-development activities in a community •details of the building department’s review of plans for residential and commercial buildings •thoroughness of the inspection process •zoning provisions in force to mitigate natural hazards During the evaluation, we also collect and analyze additional data when deter mining the classification: •underwriting information, including natural hazard data in the area number of permits issued •number of plan reviews conducted •number of inspections completed •building department funding and expenses •size and population of jurisdiction •fair-market value of all buildings Building departments and code-enforcement efforts change frequently.That’s why our field representatives evaluate com munities approximately every five years.Or we can survey a community sooner if its building-code enforcement agency has made significant changes or when a community requests a resurvey. C’ Mitigation reduces building damage and economic loss Here are just a few examples of how improved build ing codes can save billions and reduce damage from all types of natural disasters; Louisiana State University (ISU)conducted a model ing study to determine the mitigation effectiveness of the latest building-code improvements following Hurricane Katrina.The study results,released in January 2006,were similar to results of studies con ducted In Florida following Hurricane Andrew in 1992.The LSU study concluded that if communities had adopted and effectively enforced the latest For more infomiation. .about the ECEGS program,please call ISO at 1-800-444-4554, or send e-mail to communitymitigation@iso.com.Be sure to visit ISO Mitigation Online at www.isornitigation.com — your source for up-to-date information on community efforts to mitigate the risk of losses from fire and natural hazards. •A 2005 study conducted by a council of the National Institute of Building Sciences concluded that funds directed toward hazard mitigation before an event reduce losses by almost four dollars for every dollar spent The federal government supports that con cept with predisaster grants to communities that effectively institutionalize natural hazard mitigation strategies in their building-code adoption and enforcement i building codes,the residential wind damage suffered in Mississippi during Hurricane Katrina would have been 65 percent less,a reduction from $4.8 billion to $1.7 billion. 545 WashIngton Boulevard Jersey City,NJ 07310-1686 201-469-2000 wwwjso.com C Insurance Services Office.Inc.,2008.50,the ISOlogo,and BCEGS are regIstered tradernarlu of Insurance Services Office. Inc All other product or corporate names are trademaflcs or registered trademarks of their respective companIei 0 Page 1 To: Community Development and Community Services Committee Trustees Levine, Elrod and Miller From: Kate Rusch, Public Information Officer Date: April 28, 2011 RE: Public Information Quarterly Report On-going Responsibilities  The PIO continues to provide daily assistance to the public.  The PIO provides ongoing daily assistance to local and regional media.  The PIO assists departments with plans for outreach and production of materials.  The PIO supervises Executive Assistant Laurie Button in the Administration Department. Projects  The PIO, Town Administrator Halburnt and the staff at the National Research Center have drafted a citizen survey instrument for Estes Park. The survey will be administered by mail to a random sample of Town residents in summer of 2011. Following this scientific sampling, the survey will be posted to the Town’s website and promoted to the general population for voluntary participation. Results will be available by October.  The PIO is coordinating efforts for multi-agency public outreach for what is expected to be a heavy spring runoff. The May 2 runoff preparedness meeting will be aired live on channel 12 and posted to the Town website following the meeting. Public Information Team and Newsletters  The next Bugle newsletter is in production and scheduled for mailing in mid-May. Website and Web Team  After the Board’s approval of the partnership, the PIO registered the Town with the Statewide Internet Portal Authority to begin work on the Town’s new website in approximately June.  The PIO continues working with the web team to prepare for content migration with anticipated completion in fall of 2011. Public Information Memo Page 2 2011 Visitation for www.estes.org Website visitation is reported below for the first quarter of 2011. First quarter visitation increased approximately 28% over the same period in 2010. Top web pages included “Human Resources,” “Estes Park Museum,” “Requests for Proposals,” “Events (Wool Market),” the “News Desk” and “Meetings, Agendas, Minutes and Videos.” Emergency Management Training  The PIO, along with Town Emergency Management staff, are participating in planning and executing a large-scale flood response exercise with the Bureau of Reclamation. The exercise simulates a catastrophic flood event affecting the Estes Park area above and below Olympus Dam.  The PIO and Emergency Manager Rose continue to facilitate emergency response discussions and trainings with Town staff. Training and Conferences  The PIO attended Colorado Open Records Act, Criminal Justice and Juvenile Records training in February.  The PIO attends regular meetings and trainings of the Northern Colorado Public Communicators.  The PIO will attend two social media trainings offered through the Colorado Municipal League on April and May. News Releases from the Public Information Office The following news releases were issued since the last committee report. Date Department/Division Subject Apr 19, 2011 Administration Community invited to retirement celebration for Debbie Parrack on April 29  Apr 19, 2011 Public Works Bond Park storm sewer installation work extended  Apr 19, 2011 Public Works Transit hub on schedule for completion May 27  Apr 19, 2011 Administration Now is the time to prepare for spring runoff; Town hosts meeting May 2  Apr 18, 2011 Building Safety April 25 meeting to discuss automatic sprinkler requirements for buildings  Apr 12, 2011 Public Works Bond Park update: storm sewer to cross Elkhorn Avenue April 18‐20  First Quarter 2009 2010 2011 January 29,030 38,590 57,409 February 26,701 37,442 52,870 March 30,225 60,198 64,338 Total 85,956 136,230 174,617 Page 3 Apr 12, 2011 Administration Fact Sheet: Public Guide to Town Board meetings  Apr 12, 2011 Administration Volunteers needed for Annual Spring Cleanup on April 30  Apr 11, 2011 Administration Easy ways to stay in touch with Town government  Apr 11, 2011 Utilities Tree‐trimming continues along power lines in Glen Haven and Allenspark  Apr 5, 2011 Public Works Bond Park redevelopment update  Apr 4, 2011 Utilities Estes Park Light and Power prepares to rebuild power lines to Glen Haven  Apr 1, 2011 Police Safely dispose of old prescription and over‐the‐counter drugs April 30  Mar 29, 2011 Utilities Efficiency Express helps businesses save energy  Mar 29, 2011 Public Works Bond Park redevelopment update  Mar 29, 2011 Utilities Annual water main flushing begins April 12  Mar 29, 2011 Administration April Coffee‐Chat with the Mayor cancelled; next meeting is May 4  Mar 22, 2011 Public Works Bond Park redevelopment update  Mar 22, 2011 Town Clerk Permits required for vacation home rentals and B&Bs  Mar 15, 2011 Administration Newly revised draft Historic Preservation Ordinance to be considered March 22  Mar 15, 2011 Public Works Bond Park redevelopment begins this week  Mar 8, 2011 Planning/Zoning Public input encouraged on Planned Unit Developments (PUDs)  Mar 8, 2011 Public Works Town's snow removal team prepares for heavy spring snows  Mar 4, 2011 Police "Businesses on Alert" seminar gives tools to combat fraud, shoplifting and more  Mar 2, 2011 Public Works Transit hub construction scheduled to begin this month at the fairgrounds  Mar 1, 2011 Administration Town Board to consider proposed Historic Preservation Ordinance March 8 and 22  Mar 1, 2011 Museum Museum Manager Derek Fortini receives master's degree  Feb 28, 2011 Building Safety Board established and Creative Sign Program begins  Feb 22, 2011 Administration Next Mayor's Coffee‐Chat is March 2  Feb 22, 2011 Public Works Environmental Stewardship Award nominations accepted through April 1  Feb 22, 2011 Town Clerk Estes Park Pride Award nominations accepted through March 31  Feb 22, 2011 Utilities New phone number established for reporting electric and water outages  Feb 15, 2011 Police Police Department recruits Auxiliary volunteers to serve community  Feb 2, 2011 Utilities Electric rate hearing February 8 plus continued discussion on water rates  Jan 26, 2011 Administration Next Mayor's Coffee‐Chat is February 2  Jan 26, 2011 Police Fraud suspect arrested through police and community collaboration  Jan 24, 2011 Public Works 100 block of MacGregor Avenue to close for water and sewer line replacement  Jan 12, 2011 Police Burglary suspect apprehended through Crime Stoppers tip    Page 1 To: Community Development and Community Services Committee Town Administrator Halburnt From: Kate Rusch, Public Information Officer Date: April 28, 2011 RE: 2011 Citizen Survey Report Background The Town Board approved funding for a 2011 survey of Estes Park citizens using the National Citizen Survey (NCS) model. The NCS was developed to provide a statistically valid survey of resident opinions about community and services provided by local government. Survey results are useful to the Town Board, staff and other stakeholders for community planning and resource allocation, program improvement, policy-making and tracking changes in residents’ opinions about government performance. The benefit of the NCS is the balance of customization with a uniform survey tool used by more than 500 local jurisdictions across the U.S. This allows internal benchmarking with future survey results as well as those of other communities to assess satisfaction with government services. Survey Methods  The Estes Park Citizen Survey will be administered by mail to a random sample of 1,200 households within Town limits beginning approximately late June of 2011.  These households will be contacted with a pre-survey postcard and two mailings of the survey instrument with cover letters signed by Mayor Pinkham and Town Administrator Halburnt (attached).  Following this scientific sampling period, in August, the survey will be posted to the Town’s website and promoted to the general population for voluntary participation. These results will be reported separately from the scientific sample results.  Results will be available by October of 2011 including an executive summary, statistical results, and benchmark comparisons with other jurisdictions using the NRC. Survey Instrument Staff has drafted a survey instrument customized for Estes Park (attached). Before presenting the draft instrument to the Town Board, staff requests the committee’s feedback on the three customizable policy questions included in the draft Citizen Survey – questions 18a, 18b and 18c. In order to maximize benchmarking with other jurisdictions, the remaining questions cannot be changed. Public Information Memo The Town of Estes Park 2011 Citizen Survey Page 1 of 5 Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday. The adult's year of birth does not matter. Please select the response (by circling the number or checking the box) that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group form only. 1. Please rate each of the following aspects of quality of life in Estes Park: Excellent Good Fair Poor Don't know Estes Park as a place to live......................................................................1 2 3 4 5 Your neighborhood as a place to live.......................................................1 2 3 4 5 Estes Park as a place to raise children.......................................................1 2 3 4 5 Estes Park as a place to work....................................................................1 2 3 4 5 Estes Park as a place to retire....................................................................1 2 3 4 5 The overall quality of life in Estes Park.....................................................1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Estes Park as a whole: Excellent Good Fair Poor Don't know Sense of community.................................................................................1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds.............................................................................1 2 3 4 5 Overall appearance of Estes Park .............................................................1 2 3 4 5 Cleanliness of Estes Park..........................................................................1 2 3 4 5 Overall quality of new development in Estes Park....................................1 2 3 4 5 Variety of housing options .......................................................................1 2 3 4 5 Overall quality of business and service establishments in Estes Park.........1 2 3 4 5 Shopping opportunities............................................................................1 2 3 4 5 Opportunities to attend cultural activities.................................................1 2 3 4 5 Recreational opportunities .......................................................................1 2 3 4 5 Employment opportunities.......................................................................1 2 3 4 5 Educational opportunities ........................................................................1 2 3 4 5 Opportunities to participate in social events and activities .......................1 2 3 4 5 Opportunities to participate in religious or spiritual events and activities ........................................................................................1 2 3 4 5 Opportunities to volunteer.......................................................................1 2 3 4 5 Opportunities to participate in community matters...................................1 2 3 4 5 Ease of car travel in Estes Park..................................................................1 2 3 4 5 Ease of bus travel in Estes Park.................................................................1 2 3 4 5 Ease of bicycle travel in Estes Park ...........................................................1 2 3 4 5 Ease of walking in Estes Park....................................................................1 2 3 4 5 Availability of paths and walking trails.....................................................1 2 3 4 5 Traffic flow on major streets.....................................................................1 2 3 4 5 Amount of public parking........................................................................1 2 3 4 5 Availability of affordable quality housing.................................................1 2 3 4 5 Air quality................................................................................................1 2 3 4 5 Quality of overall natural environment in Estes Park ................................1 2 3 4 5 Overall image or reputation of Estes Park.................................................1 2 3 4 5 3. Please rate the speed of growth in the following categories in Estes Park over the past 2 years: Much Somewhat Right Somewhat Much Don't too slow too slow amount too fast too fast know Population growth .........................................................1 2 3 4 5 6 Retail growth (stores, restaurants, etc.)............................1 2 3 4 5 6 Jobs growth....................................................................1 2 3 4 5 6 Th e N a t i o n a l C i t i z e n S u r v e y ™ • © 2 0 0 1 - 2 0 1 0 N a t i o n a l R e s e a r c h C e n t e r , I n c . Page 2 of 5 The National Citizen Survey™ 4. To what degree, if at all, are run down buildings, weed lots or junk vehicles a problem in Estes Park?  Not a problem  Minor problem  Moderate problem  Major problem  Don’t know 5. Please rate how safe or unsafe you feel from the following in Estes Park: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know Violent crime (e.g., rape, assault, robbery) .....................1 2 3 4 5 6 Property crimes (e.g., burglary, theft)..............................1 2 3 4 5 6 Environmental hazards, including toxic waste................1 2 3 4 5 6 6. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know In your neighborhood during the day.............................1 2 3 4 5 6 In your neighborhood after dark.....................................1 2 3 4 5 6 In Estes Park's downtown area during the day................1 2 3 4 5 6 In Estes Park's downtown area after dark........................1 2 3 4 5 6 7. During the past 12 months, were you or anyone in your household the victim of any crime?  No Î Go to Question 9  Yes Î Go to Question 8  Don’t know Î Go to Question 9 8. If yes, was this crime (these crimes) reported to the police?  No  Yes  Don’t know 9. In the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Estes Park? Once or 3 to 12 13 to 26 More than Never twice times times 26 times Participated in a recreation program or activity........................................1 2 3 4 5 Visited a neighborhood park or Town park..............................................1 2 3 4 5 Ridden a local bus within Estes Park ........................................................1 2 3 4 5 Attended a meeting of local elected officials or other local public meeting ................................................................................................1 2 3 4 5 Watched a meeting of local elected officials or other Town-sponsored public meeting on cable television, the Internet or other media............1 2 3 4 5 Read the Estes Park Newsletter “The Bugle”.............................................1 2 3 4 5 Visited the Town of Estes Park Web site (at www.estes.org) .....................1 2 3 4 5 Recycled used paper, cans or bottles from your home..............................1 2 3 4 5 Volunteered your time to some group or activity in Estes Park .................1 2 3 4 5 Participated in a club or civic group in Estes Park.....................................1 2 3 4 5 Provided help to a friend or neighbor ......................................................1 2 3 4 5 10. About how often, if at all, do you talk to or visit with your immediate neighbors (people who live in the 10 or 20 households that are closest to you)?  Just about every day  Several times a week  Several times a month  Less than several times a month The Town of Estes Park 2011 Citizen Survey Page 3 of 5 11. Please rate the quality of each of the following services in Estes Park: Excellent Good Fair Poor Don't know Police services .........................................................................................1 2 3 4 5 Crime prevention.....................................................................................1 2 3 4 5 Municipal courts .....................................................................................1 2 3 4 5 Traffic enforcement..................................................................................1 2 3 4 5 Street repair .............................................................................................1 2 3 4 5 Street cleaning.........................................................................................1 2 3 4 5 Street lighting...........................................................................................1 2 3 4 5 Snow removal..........................................................................................1 2 3 4 5 Sidewalk maintenance.............................................................................1 2 3 4 5 Bus or transit services...............................................................................1 2 3 4 5 Storm drainage.........................................................................................1 2 3 4 5 Drinking water.........................................................................................1 2 3 4 5 Power (electric and/or gas) utility.............................................................1 2 3 4 5 Town parks..............................................................................................1 2 3 4 5 Recreation programs or classes ................................................................1 2 3 4 5 Land use, planning and zoning ...............................................................1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...........................1 2 3 4 5 Animal control ........................................................................................1 2 3 4 5 Economic development ...........................................................................1 2 3 4 5 Public information services......................................................................1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ...................................1 2 3 4 5 Preservation of natural areas such as open space, farmlands and greenbelts.............................................................................................1 2 3 4 5 Building permits ......................................................................................1 2 3 4 5 Estes Park Museum ..................................................................................1 2 3 4 5 Estes Park Senior Center...........................................................................1 2 3 4 5 Estes Park Visitor Center...........................................................................1 2 3 4 5 Fairgrounds and special events.................................................................1 2 3 4 5 Estes Park Conference Center...................................................................1 2 3 4 5 12. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know The Town of Estes Park............................................................................1 2 3 4 5 The Federal Government .........................................................................1 2 3 4 5 The State Government .............................................................................1 2 3 4 5 Larimer County Government....................................................................1 2 3 4 5 13. Have you had any in-person, phone or email contact with an employee of the Town of Estes Park within the last 12 months (including police, receptionists, planners or any others)?  No Î Go to Question 15  Yes Î Go to Question 14 14. What was your impression of the employee(s) of the Town of Estes Park in your most recent contact? (Rate each characteristic below.) Excellent Good Fair Poor Don't know Knowledge...............................................................................................1 2 3 4 5 Responsiveness........................................................................................1 2 3 4 5 Courtesy ..................................................................................................1 2 3 4 5 Overall impression...................................................................................1 2 3 4 5 15. Please rate the following categories of Estes Park government performance: Excellent Good Fair Poor Don't know The value of services for the taxes paid to Estes Park................................1 2 3 4 5 The overall direction that Estes Park is taking...........................................1 2 3 4 5 The job Estes Park government does at welcoming citizen involvement...1 2 3 4 5 Th e N a t i o n a l C i t i z e n S u r v e y ™ • © 2 0 0 1 - 2 0 1 0 N a t i o n a l R e s e a r c h C e n t e r , I n c . Page 4 of 5 The National Citizen Survey™ 16. Please indicate how likely or unlikely you are to do each of the following: Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Estes Park to someone who asks .................. 1 2 3 4 5 Remain in Estes Park for the next five years.................................... 1 2 3 4 5 17. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:  Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative 18. Please check the response that comes closest to your opinion for each of the following questions: a. Please indicate how important, if at all, each of the following projects and issues is for the Town of Estes Park to address: Very Somewhat Not at all Don’t Essential important important important know Parking structures/garages........................................................ 1 2 3 4 5 A multipurpose event center for horse stalls and indoor events at the Fairgrounds............................................ 1 2 3 4 5 An indoor arena at the Fairgrounds.......................................... 1 2 3 4 5 Road improvements ................................................................ 1 2 3 4 5 Drainage improvements .......................................................... 1 2 3 4 5 Multimodal transportation solutions ........................................ 1 2 3 4 5 A museum collections storage building ................................... 1 2 3 4 5 Expansion of the Senior Center................................................ 1 2 3 4 5 Building a new Police Department.......................................... 1 2 3 4 5 Future phases of Bond Park redevelopment............................. 1 2 3 4 5 A performing arts theater......................................................... 1 2 3 4 5 Economic development initiatives........................................... 1 2 3 4 5 Open space preservation......................................................... 1 2 3 4 5 Availability of affordable housing............................................ 1 2 3 4 5 b. If the Town were to address the following, which would you be willing to fund with additional sales taxes or fees? Choose all that you would be willing to fund with additional taxes or fees.  Parking structures/garages  A multipurpose event center for horse stalls and indoor events at the Fairgrounds  An indoor arena at the Fairgrounds  Road improvements  Drainage improvements  Multimodal transportation solutions  A museum collections storage building  Expansion of the Senior Center  Building a new Police Department  Future phases of Bond Park redevelopment  A performing arts theater  Economic development initiatives  Open space preservation  Availability of affordable housing  None c. If budget shortfalls make it necessary to reduce Town services, to what extent do you support or oppose a reduction in the following Town services? Strongly Somewhat Somewhat Strongly Don’t support support oppose oppose know Code enforcement................................................................... 1 2 3 4 5 Street repairs ........................................................................... 1 2 3 4 5 Parks maintenance .................................................................. 1 2 3 4 5 Snow plowing......................................................................... 1 2 3 4 5 Police services......................................................................... 1 2 3 4 5 Special events.......................................................................... 1 2 3 4 5 Museum services..................................................................... 1 2 3 4 5 Senior Center services............................................................. 1 2 3 4 5 General government services .................................................. 1 2 3 4 5 Community development (planning/building).......................... 1 2 3 4 5 Fairgrounds ............................................................................. 1 2 3 4 5 Conference Center .................................................................. 1 2 3 4 5 Visitor Center.......................................................................... 1 2 3 4 5 The Town of Estes Park 2011 Citizen Survey Page 5 of 5 Our last questions are about you and your household. Again, all of your responses to this survey are completely anonymous and will be reported in group form only. D1. Are you currently employed for pay?  No Î Go to Question D3  Yes, full time Î Go to Question D2  Yes, part time Î Go to Question D2 D2. During a typical week, how many days do you commute to work (for the longest distance of your commute) in each of the ways listed below? (Enter the total number of days, using whole numbers.) Motorized vehicle (e.g., car, truck, van, motorcycle, etc.) by myself ............ ______ days Motorized vehicle (e.g., car, truck, van, motorcycle, etc.) with other children or adults........................... ______ days Bus, rail, subway or other public transportation................................. ______ days Walk ................................................. ______ days Bicycle.............................................. ______ days Work at home ................................... ______ days Other ................................................ ______ days D3. How many years have you lived in Estes Park?  Less than 2 years  11-20 years  2-5 years  More than 20 years  6-10 years D4. Which best describes the building you live in?  One family house detached from any other houses  House attached to one or more houses (e.g., a duplex or townhome)  Building with two or more apartments or condominiums  Mobile home  Other D5. Is this house, apartment or mobile home...  Rented for cash or occupied without cash payment?  Owned by you or someone in this house with a mortgage or free and clear? D6. About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners’ association (HOA) fees)?  Less than $300 per month  $300 to $599 per month  $600 to $999 per month  $1,000 to $1,499 per month  $1,500 to $2,499 per month  $2,500 or more per month D7. Do any children 17 or under live in your household?  No  Yes D8. Are you or any other members of your household aged 65 or older?  No  Yes D9. How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)  Less than $24,999  $25,000 to $49,999  $50,000 to $99,999  $100,000 to $149,999  $150,000 or more Please respond to both question D10 and D11: D10. Are you Spanish, Hispanic or Latino?  No, not Spanish, Hispanic or Latino  Yes, I consider myself to be Spanish, Hispanic or Latino D11. What is your race? (Mark one or more races to indicate what race you consider yourself to be.)  American Indian or Alaskan Native  Asian, Asian Indian or Pacific Islander  Black or African American  White  Other D12. In which category is your age?  18-24 years  55-64 years  25-34 years  65-74 years  35-44 years  75 years or older  45-54 years D13. What is your sex?  Female  Male D14. Are you registered to vote in your jurisdiction?  No  Ineligible to vote  Yes  Don’t know D15. Many people don't have time to vote in elections. Did you vote in the last general election?  No  Ineligible to vote  Yes  Don’t know D16. Do you have a cell phone?  No  Yes D17. Do you have a land line at home?  No  Yes D18. If you have both a cell phone and a land line, which do you consider your primary telephone number?  Cell  Land line  Both Thank you for completing this survey. Please return the completed survey in the postage-paid envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 July 2011 Dear Town of Estes Park Resident: The Town of Estes Park wants to know what you think about our community and municipal government. You have been randomly selected to participate in Estes Park’s 2011 Citizen Survey. Please take a few minutes to fill out the enclosed Citizen Survey. Your feedback will help the Town set benchmarks for tracking the quality of services provided to residents. Your answers will help the Town Council make decisions that affect our community. You should find the questions interesting and we will definitely find your answers useful. Please participate! To get a representative sample of Estes Park residents, the adult (anyone 18 years or older) in your household who most recently had a birthday should complete this survey. Year of birth of the adult does not matter. Please have the appropriate member of the household spend a few minutes to answer all the questions and return the survey in the enclosed postage-paid envelope. Your responses will remain completely anonymous. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. If you have any questions about the Citizen Survey please call 970-577-3700. Please help us shape the future of Estes Park. Thank you for your time and participation. Sincerely, William C. Pinkham Jacqueline Halburnt Mayor Town Administrator Dear Estes Park Resident, Your household has been selected at random to participate in an anonymous citizen survey about the Town of Estes Park. You will receive a copy of the survey next week in the mail with instructions for completing and returning it. Thank you in advance for helping us with this important project! Sincerely, William C. Pinkham Jacqueline Halburnt Mayor Town Administrator Dear Estes Park Resident, Your household has been selected at random to participate in an anonymous citizen survey about the Town of Estes Park. You will receive a copy of the survey next week in the mail with instructions for completing and returning it. Thank you in advance for helping us with this important project! Sincerely, William C. Pinkham Jacqueline Halburnt Mayor Town Administrator Dear Estes Park Resident, Your household has been selected at random to participate in an anonymous citizen survey about the Town of Estes Park. You will receive a copy of the survey next week in the mail with instructions for completing and returning it. Thank you in advance for helping us with this important project! Sincerely, William C. Pinkham Jacqueline Halburnt Mayor Town Administrator Dear Estes Park Resident, Your household has been selected at random to participate in an anonymous citizen survey about the Town of Estes Park. You will receive a copy of the survey next week in the mail with instructions for completing and returning it. Thank you in advance for helping us with this important project! Sincerely, William C. Pinkham Jacqueline Halburnt Mayor Town Administrator Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 170 MACGREGOR AVE. P.O. BOX 1200 ESTES PARK, CO 80517 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 170 MACGREGOR AVE. P.O. BOX 1200 ESTES PARK, CO 80517 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 170 MACGREGOR AVE. P.O. BOX 1200 ESTES PARK, CO 80517 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 170 MACGREGOR AVE. P.O. BOX 1200 ESTES PARK, CO 80517