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PACKET Public Safety 2004-08-26
Ut»UAj ' ~0~.VA,J' U PUBLIC SAFETY COMMITTEE AGENDA August 26,2004 8:00 A.M. POLICE DEPARTMENT Action 1.9-1-1 Fee - Approval Requested Reports 1. Neighborhood Portfolio Presentation - Officer James Carsto 2. 2004 Six Month Report - E.V.V.A. Director Mary Mesropian 3. Quality Assurance Reviews/Community Survey Updates FIRE DEPARTMENT Action 1. None Reports 1. Decontamination Trailer 2. Wildland Fire Truck 3. 2nd Quarter Incident Reports . NOTE: The Board of Trustees (or Public Safety Committee) reserves the right to consider other appropriate items not available at the time the agenda was prepared. Estes Park Police Department Memo TO: Chairman Wayne Newsom and Public Safety Committee Board Members From: Lowell C. Richardson, Chief of Policep~ Date: 8/23/04 Re: 9-1-1 Fee Approval/LETA Surcharges Background: The Larimer Emergency Telephone Authority set the monthly access facility charge (9-1-1 fee) for telephone exchange and wireless communication at $.45 a month per phone for January 2005. A prepared resolution by the LETA Board is presented for adoption by the Town Trustees at the next available board meeting. This fee funds all 9-1-1 expenses required to operate the communication's center, computers, software and training of dispatchers. Budget There are no budget implications for this request. Action: Since this is not an increase or decrease, it is recommended to approve the presented service fee of $.45 a month. 1 . .~22©20¥E-=11 Al JUL 2 3 2mt ~ Frey, Korb, Haggerty & Mickaels, I-19: Attorneys at Law John P. Frey 31 6 Lanyon Avenve.)TYMM00 P.O. Box 2283 Fort Collins, Colorado 80522-2283 Telephone (970) 493-8622 Fax (970) 493-1218 E-mailjfrey@fkhmlaw.com July 21, 2004 7144- Ms. Vickie O'Connor, CMC Town Clerk Town of Estes Park P. O. Box 1200 Estes Park, CO 80517 Dear Vickie: Re: Larimer Emergency Telephone Authority (LETA) Enclosed is a copy of a Resolution of Larimer Emergency Telephone Authority concerning action taken by the LETA Board on July 7,2004, approving a telephone exchange access facility charge and a wireless communications access charge effective January 1, 2005, each at the rate of $.45 per month. We have taken the liberty ofpreparing the enclosed Resolution for adoption by the Town's Board of Trustees. Please review the Resolution and if you find it acceptable please place it before the Board of Trustees for adoption and provide us with a copy of the adopted resolution no later than September 1,2004. Should you have any questions concerning the Resolution or any other matters involving the Larimer Emergency Telephone Authority, you should feel free to contact our o ffice or one o f the Town's representatives on the LETA Board: Steve Charles or Lowell Richardson. Very tr~y yours, ~~KO~ HAGGERTY & MICHAELS, P.C. / \John P/Fre4/ ~ Attor~y foliarimer Emergency Telephone Authority jk enclosures cc Ms. Debbie Tellez, LETA Administrative Assistant 1 1 RESOLUTION NO. - BEING A RESOLUTION ESTABLISHING A TELEPHONE EXCHANGE ACCESS FACILITY CHARGE AND A WIRELESS COMMUNICATIONS ACCESS CHARGE FOR THE LARIMER EMERGENCY TELEPHONE AUTHORITY EFFECTIVE JANUARY 1, 2005. WHEREAS, the Larimer Emergency Telephone Authority was created pursuant to § 29-11-101, etseq., C.R.S., by an Intergovernmental Agreement Concerning the Implementation of an "E911" Emergency Telephone Service, dated November 14, 1990, between certain governmental entities located in Larimer County, Colorado; and WHEREAS, pursuant to the aforesaid statutory authority and by resolution of the Town of Estes Park on May 8, 1990, and Ordinance No. 4-98 properly adopted by the Board of Trustees on February 10, 1998, the Board of Trustees is authorized to raise, lower, or reestablish a telephone exchange access facility charge and a wireless communications access charge to be assessed telephone (wireline and wireless) service users in the Town of Estes Park; and WHEREAS, the Board ofTrustees deems that reestablishing the telephone exchange access facility charge at the rate of forty-five cents ($.45) per month and the wireless communications access charge at the rate of forty-five cents ($.45) per month is necessary and appropriate to adequately fund emergency telephone services in the Town of Estes Park; NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF TRUSTEES OF THE TOWN OF ESTES PARK, COLORADO, AS FOLLOWS: 1. Commencing on January 1, 2005, the telephone exchange access facility charge and the wireless communications access charge shall each be reestablished at forty-five cents ($.45) per month per exchange access facility or per wireless communications access. 2. Telephone service suppliers providing telephone service in the Town o f Estes Park are authorized to collect the telephone exchange access facility charge in accordance with § 29-11-101, et seq., C.R.S. . 3. Wireless telephone service suppliers providing wireless telephone service in the Town of Estes Park are authorized to collect the wireless communications access charge in accordance with § 29-11-100.5, et seq., C.R.S. Upon motion duly made, seconded and carried, the foregoing Resolution was adopted this day of , 2004. TOWN OF ESTES PARK, COLORADO By Mayor ATTEST: Town Clerk . 2 • 1 ESTES VALLEY VICTIM ADVOCATES 2004 6-Month Report Agency Name Date Estes Valley Victim Advocates, Inc. July 30,2004 Address P.O. Box 1287, 851 Dry Gulch Road City State Zip Phone Estes Park CO 80517 577-9781 Executive Director Mary Mesropian Brief Program Description: Estes Valley Victim Advocates, Inc. provides advocacy to victims of domestic violence, sexual assault, staking, other crimes and trauma. Victim Advocates are available 24 hours a day, 7 days a week. An advocate can support victims through the immediate crisis, medical exams, law enforcement interviews and the court process. Advocates provide information on victim's rights, the cycle of violence, victim's compensation, and the legal process as well as make referrals to safehousing. The director coordinates the advocate program by recruiting, training, supervising, scheduling and evaluating victim advocates. A counselor is available to provide short-term (3-6 months) individual counseling and support groups to assist victims in recovering from the trauma ofthe incident. Our weekly support group for battered women is well attended. Objectives: Law enforcement, Estes Park Medical Center or other referral sources page victim advocates and advocates then provide services at the most appropriate safe location. After the services are provided to the victim, the victim advocate submits a written report. If an arrest has been made, a report is sent to the District Attorney's Office tg use in considering bail conditions. A Court Advocate will attend court with the victim if requested. There are three areas of advocate assessment: Safety. Options and Stability. These questions are on every advocate case sheet and advocates must answer these questions on every call: Is victim(s) physically safe? (Not in immediate danger.) Victim knows options and rights and knows what to do next? Is the situation stabilized? This includes emotional stability as well as their ability to take care oftheir own and their children's immediate needs. All victims are offered individual counseling and support groups. Assessments are completed by program participants in the fbrm ofvictim assessment needs questionnaires. We collaborate with Crossroads Safehouse, Alternatives to Violence and Larimer Center for Mental Health Sexual Assault Victim Advocates to keep our measurement tools appropriate and current. 1 . . . Innovative Actions: We are committed to education and prevention ofviolence among our youth. The director is the Chair of a new program, PSE (Project Safe Environment) that includes school personnel, agencies and concerned parents and citizens. We are looking at programs to be included in school curriculum that deal with relationship safety, acquaintance sexual assault, and sexual harassment. In the past we have had support groups for girls that were fairly successful. This year, the counselor started a "Teen Women & Moms" program where both the teenager and her mother attend. The focus is on education around dating safety, i.e., dating abuse, date rape, stalking. Part ofthe session also focuses on a "fun" activity. Girls have spoken to a successful female entrepreneur (and learned to make chocolate) and through a local mechanic, were taught how to use pantyhose as an emergency fan belt. This program is extremely successful. We have also made presentations to younger girls in middle school and looked at how they can do bystander interventions safely when lhey see bullying or harassment behaviors as well as looking at fairy tales and their lessons of female complacency (waiting for the prince "to wake them with a kiss"). The collaboration of Estes Valley Victim Advocates and Estes Valley Restorative Justice Partnership that developed a victim empathy class is going very well. The program focuses on understanding how victims are impacted by crime economically, physically and emotionally/psychologically. Problems: Our Spanish-speaking Outreach Program is still struggling. Culturally, Latinas are not as likely as women of other ethnicities to seek support within the traditional model (i.e., attending support groups or counseling.) We don't wish to be a program that doesn't meet the needs ofthe Latina population in Estes Park but up until now, they have not been accessing our services unless there is law enforcement intervention and often, even then, don't understand the purpose of an advocate. We are now facing the fact that support groups and counseling may not be the appropriate venue for this group of victims. We willlook towards a philosophy change from efforts concentrated on systems to partnerships. Outreach will focus on locations where we can meet these women and their children in arenas where they are comfortable: community garden site, churches, and medical community. We are also developing a partnership with Larimer County Women's Center which will offer "Charlas" (Chat in Spanish) to meet Latinas in their homes. The Women's Center will focus on health related issues and we will offerjnformation on domestic violence and sexual assault. Future Objectives: We will continue our 24 hour/7 days per week victim advocacy services with the objective of continuing to have highly trained volunteer advocates delivering quality care, information and referrals to victims as well as supportive services, i.e., individual counseling and support groups. Education to the community and in our schools on the issues of domestic violence, dating violence, sexual assault and date rape are our top priority. FINANCIAL REPORT Total amount of Estes Park Award: $5.000. Amount received to date: 2.500. 2 ,. ESTES VALLEY VICTIM ADVOCATES, INC. INCIDENT REPORT OVERVIEW JANUARY - JUNE 2004 -- INCIDENT FIRST CONT. PHONE TOTAL CONTACT CONTACT CONTACT CONTACTS Domestic Abuse 35 women 1 92 161 32 children 1 man Sexual Assault 2 0 12 14 Death 22 1 4 27 Assault 4 0 0 4 Stalking 4 0 1 5 Counseling 46 196 67 309 Other - Crime 4 0 3 7 Other Non 5 0 1 6 Crime/Trauma Totals 155 198 180 533 . Total Advocate Hours387.75 .. COMMUNITY SURVEY RESULTS 2004 Summary Each quarter 105 survey instruments are distributed the survey cards are mailed to people who have had contact with members of the Estes Park Police Department. The purpose of the survey is to evaluate the overall quality of service provided by employees of the Estes Park Police Department. The results of the survey are used for determining 50% of any approved merit increase by the Town Board. The standard for all members to receive 50% of the merit is achieving an overall satisfaction rating of 90%. ls' 2ND 3RD 4TH TOTAL QUARTER QUARTER QUARTER QUARTER Total 105 Mailings Total 19 Responses Non- 16 Deliverable No Response 70 Population Base The population base selected are those people contacted by the police or those who requested police services, the types of contacts are; Filed Interview contacts initiated by police officers, people who have received criminal citations, victims of crime who called for police services, suspects and subjects of criminal investigations. Survey Results Department staff agreed achieving a combined satisfactory rating of above standard and excellent would determine the overall satisfaction rating for services provided by police department staff. To date the overall satisfactory service rating is 84.25%. Listed below are the actual survey results to date, the survey questions are rated from one to four, one being the lowest rating and four the highest rating, the survey questions are: 1. Was your request handled in a timely manner? 2. Was the Estes Park Police cepresentative courteous, polite, and professional during the contact? 3. Was your request concluded satisfactorily? 4. Based on this contact would you be comfortable calling the Estes Park Police Department for other future service needs? FIRST QUARTER RESULTS Question Question Question Question Average One Two Three Four Total Excellent 14/19 = 74% 17/19 = 89% 12/19 = 63% 15/19 = 79% 76.25% Above 3/19 = 16% -0- 1/19 = 5% 2/19 = 11% 8% Standard Standard 1/19 = 5% 1/19 = 5% 1/19 = 5% -0- 3.75% Below -0- -0- 3/19 = 16% 2/19 = 11% 6.75% Standard No response 1/19 = 5% 1/19 = 5% 2/19 = 11% -0- 5.25% . COMMUNITY SURVEY RESULTS 2004 Comments Response to question two - the officer was very helpful Response(s) to question three - response good - result nothing- no one was arrested for the damage caused to our car. There was no conclusion no contact was ever made. Response to question four - first person spoke with was very polite and courteous, the second person I spoke with a woman could not answer any of my questions in regards to my son's situation in jail. The last question asked on the survey card is if the citizen would be interested in attending the Citizens Police Academy. Five people responded as interested in attending and one who stated they already had attended our class and are recommending the class to their friends. . 4 I .4.:24 . - - k . 21 4 -4 42>'-· T 8 1 '*1 - 1 ' . • - *9"t -6 49,1,„ . 1- ?0- ..9 . al.. MIC , 1, .L:al -f / / , . a 1· F -£22.25 ' - >24 -F . - i lAN 0 ¢1 - . 22 - . , , <1\ C 251 61;9&4 £-- »ar r » '11 1-a - ' -~ :16".' f.- '.t s- -t:. ~7 }f. -f - * * 24 *74;. -- fit*<r ; =12 1. * ' , 42 Estes Park Volunteer Fire Department Incident Type Report (Summary) Alarm Date Between {01/01/2004} And {06/30/2004} Pct of Total Pct of Incident Type Count Incidents Est Loss Losses 1 Fire 111 Building fire 6 3.00% $258,000 46.37% 113 Cooking fire, confined to container 2 1.00% $0 0.00% 114 Chimney or flue fire, confined to chimney 4 2.00% $10 0.00% 131 Passenger vehicle fire 4 2.00% $9,000 1.61% 138 Off-road vehicle or heavy equipment fire 1 0.50% $0 0.00% 140 Natural vegetation fire, Other 1 0.50% $0 0.00% 18 9.00% $267,010 47.99% 3 Rescue & Emergency Medical Service Incidents 311 Medical assist, assist EMS crew 44 22.00% $0 0.00% 321 EMS call, excluding vehicle accident with 11 5.50% $0 0.00% 322 Vehicle accident with injuries 15 7.50% $199,100 35.78% 323 Motor vehicle/pedestrian accident (MV Ped) 1 0.50% $0 0.00% 331 Lock-in (if lock out , use 511 ) 2 1.00% $0 0.00% 342 Search for person in water 3 1.50% $0 0.00% 352 Extrication of victim(s) from vehicle 2 1.00% $35,000 6.29% 78 39.00% $234,100 42.08% 4 Hazardous Conditions (No fire) 411 Gasoline or other flammable liquid spill 1 0.50% $0 0.00% 412 Gas leak (natural gas or LPG) 7 3.50% $600 0.10% 413 Oil or other combustible liquid spill 1 0.50% $0 0.00% 424 Carbon monoxide incident 2 1.00% $0 0.00% 441 Heat from short circuit (wiring), 1 0.50% $0 0.00% 442 Overheated motor 2 1.00% $100 0.01% 445 Arcing, shorted electrical equipment 2 1.00% $0 0.00% 463 Vehicle accident, general cleanup 16 8.00% $54,500 9.79% 32 16.00% $55,200 9.92% 5 Service Call 500 Service Call, Other 1 0.50% $0 0.00% 520 Water problem, Other 1 0.50% $0 0.00% 551 Assist police or other governmental agency 2 1.00% $0 0.00% 553 Public service 1 0.50% $0 0.00% 561 Unauthorized burning 4 2.00% $0 0.00% 9 4.50% $0 0.00% 6 Good Intent Call 07/19/2004 08:35 Page 1 ESTES PARK VOLUNTEER FIRE DEPARTMENT 2004-SECOND QUARTER INCIDENT RUN REPORTS Estes Park Volunteer Fire Department Incident Type Report (Summary) . Alarm Date Between {01/01/2004} And {06/30/2004} Pct of Total Pct of Incident Type Count Incidents Est Loss Losses 6 Good Intent Call 600 Good intent call, Other 7 3.50% $0 0.00% 611 Dispatched & canceled en route 19 9.50% $0 0.00% 651 Smoke scare, odor of smoke 2 1.00% $0 0.00% 652 Steam, vapor, fog or dust thought to be 2 1.00% $0 0.00% 653 Barbecue, tar kettle 2 1.00% $0 0.00% 671 Hazmat release investigation w/ no hazmat 6 3.00% $0 0.00% 38 19.00% $0 0.00% 7 False Alarm & False Call 715 Local alarm system, malicious false alarm 1 0.50% $0 0.00% 731 Sprinkler activation due to malfunction 1 0.50% $0 0.00% 733 Smoke detector activation due to 2 1.00% $0 0.00% 736 CO detector activation due to malfunction 2 1.00% $0 0.00% 743 Smoke detector activation, no fire - 10 5.00% $0 0.00% 744 Detector activation, no fire - 3 1.50% $0 0.00% 745 Alarm system sounded, no fire - 4 2.00% $0 0.00% 746 Carbon monoxide detector activation, no CO 1 0.50% $0 0.00% 24 12.00% $0 0.00% 8 Severe Weather & Natural Disaster 814 Lightning strike (no fire) 1 0.50% $0 0.00% 1 0.50% $0 0.00% Total Incident Count: 200 Total Est Loss: $556,310 07/19/2004 08:35 Page 2 C i E Y %26 1100 esled 9 uuely esied % L pejelekl-·letnee in~dent Typ=12:36/30/2004} Fire 9% , 1 7 - \ 1 \ \ \X \ \\ -9 \\ \\ i \\ \ 1 \\ \\ \ -F \\ 44=\i \\ LO \\ 4 \\ TU -= LFL® ~ g~¤Q~87#7-RI.-~R-9EI~j8~~ 278% k t *-Glk*im.s[4441 4.* %i 0 ®22@=8 S * 9* BEE igE 89 3/810* 8 2 j i i i 1 1/ a 8/ i . 8 6 / Ifi t ; 5 i{ i iii I :11 ; C C C 1 1 1 1 3 i 1 3 i i 3 1 g 1 1 1 1 1 1 1 / i ii:til i:;3 1 Irz 0%20- EWC& e 5 ki= 5 E 5822 i#2~ 8,22 T 1 : 11 qi 2 41 2 3& di 41 .1 li Ji ~i iliij ~~g 1385.1 lailf:al Sts c gil 10 i i 3 ; i 1 1 a i'* .~ .0 2 £ v E -o .~ 0 g B R > , 2 fi-3 E 2 2-6 ; /1 08 i 5 1 1 1 & 8 /8 '2 & 11 5 :5*3 0 35 z 2 118 2 2 2 2 03 M E (0 94 04 92 00 93 01 9 l Alarm Date Between {01/01/2004} And {06/30/2004} Y/////////////////////////////////////////////////////////////////////////////A. Mals swals,ste Estes Park Incident Graph 4/////////////////////////////////A T,2„1„~,A~mU ~I!&na Carbon monoxkle dete r i:,2'0~Jits (E fire - unintentional due to malfunction gency Smoke scare, Gas leak (natural gas or Oil or other corn E 01 peltlwOO 'eJU SU!4000 Smoke detector act at n gUOO '81!J enu JO Xeuw!40 Estes Park Volunteer Fire Department - Incidents by Zone (Summary) Alarm Date Between {01/01/2004} And {06/30/2004} Pct of Pct of Zone Count Incidents Est Losses Losses IN In city limits of Estes Park 112 56.00 % $160,110 28.78 % OUT Out of city limits of Estes Park 88 44.00 % $396,200 71.22 % Total Incident Count: 200 Total Est Losses: $556,310 07/16/2004 11:44 Page 1 . i . 4% 94* r~-~ank - 4 , /4- 9 7./el -74 J= %% -% 7% 440% 46. 2 - - <- 049* 4-®%, 9% e - 4% '4% 1%, f 1- 4 B Not . - adl +94/1 0 - %4 0004- <4) .db %, VkdA 1'- 4% Ve® 4 S w ? R g 44 O 10 0 0 0 01 r- r -% 40 2004 Calls -within/outside city limits Number of calls 25 0/ , 2004 City Limits Detailed Incident Type Report (01/01/2004) - (06/30/2004) Incident type IN OUT Fire 111 Building Fire 4 2 113 Cooking Fire 2 0 114 Chimney Fire 2 2 131 Passenger Vehicle Fire 3 1 138 Off Road vehicle/heavy equip fire 0 1 140 Natural vegetation fire, other 1 0 Rescue & EMS 311 Medical Assist 29 15 321 EMS call, excluding vehicle accident w/injury 8 3 322 Vehicle accident with injuries 6 9 323 Motor vehicle/ped accident (MV Ped) 1 0 331 Lock-in 1 1 342 Search for person in water 0 3 352 Extrication of victims from vehicle 1 1 Hazardous Conditions 411 Gasoline or other flammable liquid spill 1 0 (No fire) 412 Gas Leak (natural gas or LPG 4 3 413 Oil or other Combustible liquid spill 1 0 424 Carbon Monoxide incident 1 1 441 Heat short circuit (wiring), defective/worn 1 0 442 Overheated motor 0 2 445 Arching, shorted electrical equipment 1 1 463 Vehicle accident, general cleanup 7 9 Service Call 500 Service Call, other 1 0 520 Water problem, other 1 0 551 Assist Police or other gov. agency 1 1 553 Public service 1 0 561 Unauthorized burning 2 2 Good Intent Call 600 Good intent call, other 4 3 611 dispatched & canceled en route 8 11 651 Smoke scare, odor of smoke 1 1 652 Steam, vapor, fog or dust thought to be smoke 0 2 653 Barbecue, tar kettle 1 1 671 Hazmat release investigation w/no hazmat 5 1 False Alarm & 715 Local alarm system, malicious false alarm 1 0 False Call 731 Sprinkler activation due to malfunction 1 0 733 Smoke detector activation due to malfunction 1 1 736 CO detector activation due to malfunction 2 0 743 Smoke detector activation, no fire- unintentional 4 6 744 Detector activation, no fire- unintentional 2 1 745 Alarm system sounded, no fire - unintentional 1 3 746 Carbon monoxide detector activation , no CO 1 0 Severe Weather & 814 Lighting strike (no fire) 0 1 Natural Disaster TOTAL 112 88