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HomeMy WebLinkAboutPACKET Town Board Strategic Planning Retreat 2019-06-26    7KXUVGD\-XQH SP±SP 5RRPV 'LQQHU±SP         5HYLHZ'UDIW6WUDWHJLF3ODQ (Town Administrator Lancaster)   $GMRXUQ                   $*(1'$ 72:1%2$5' 675$7(*,&3/$11,1* 5(75($7    draft 4 5/25/19*Outcome areas, Goals and Objectives are not listed in any priority orderKEY OUTCOME AREASSTRATEGIC POLICY STATEMENTSGOALS (2-7 YEARS)2020 BOARD OBJECTIVES (1 year time frame)2020 CAPITAL PROJECTS1. We will develop a robust and sustainable economy by making our economic development decisions based on a triple bottom line model, considering econonic, social and environmental impacts and benefits.4.a. Implement the Downtown Plan.4.1 Determine the strategic direction, financial options and leadership responsibility for implementation of the Downtown Plan.2. We will create and sustain a favorable business climate and we value building strong relationships with the business community3. Our economy should be diverse, attracting and serving a broad range of current and potential stakeholders.4. We recognize the importance of our Downtown Core to the overall economic health of the community.5. The Town will support Economic Development efforts lead by other organizations, including business attraction, retention and expansion.6. The Town will lead specific economic development efforts identified by the Town Board, such as development of the Broadband Utility, and provision of electric and water services.7. Town policies and actions reflect a preference for local businesses.8. The Town's policies should collectively support all demographic segments of the community, and strive to minimize barriers to a diverse, family-friendly community and robust workforce.1. Each water treatment plant should have two separate raw water supplies1.a We will have enough year-round stream flow water rights to meet annual customer demand by 2021Rebuild and level the stall barn floors.1.b The Glacier Creek Water Treatment Plant will have a raw water supply from the Big Thompson River by 2026Rebuild the sedimentation basins at Glacier Creek.2. Ensure water service reliability and redundancy, with each treatment plant meeting all customer needs throughout the year.2.a We will replace the Glacier Creek Water Treatment Plant by 2026 Prospect Mountain water main replacement.3. We will replace water pipes before the end of their useful lifeSpruce Drive Water Main Replacementa. We will complete construction of a broadband over fiber optic cable network for customers in the electric service area by 2024.a.1 All systems and space required to support the Broadband Utility will be operational by the end of 2020.Automated Meter Reading Improvements4. We provide high quality and reliable electric service by expanding smart grid technologies.4.a. We will establish electric industry reliability metrics by 2022Skinner Road Area Power Line RebuildSki Road Area Power Line RebuildTown of Estes Park 2020 Strategic Plan: Vision, Mission and Goals*1Robust Economy - We have a diverse, healthy year-round economy.2Infrastructure - We have reliable, efficient and up-to-date infrastructure serving our residents, businesses and guests.VISION: The Town of Estes Park will enhance our position as a premier mountain community.MISSION: The Mission of the Town of Estes Park is to provide high-quality, reliable services for the benefit of our citizens, guests and employees, while being good stewards of public resources and our natural setting. b. With a data-driven approach, we will evaluate the service condition, safety, functionality, accessibility and land use restrictions of our 32 public buildings, and upgrade the quality, function and safety of the 5 busiest public facilities, to exceed the expectations of our guests by 2025Rebuild Carriage Hills power lines, replacing bare copper lines with insulated tree cable.c. We will pursue energy conservation projects that improve the efficiency of our buildings.b.1 Develop and adopt a Facilities Masterplan, with funding and implementation strategies for all Town departments.Park View and Cyteworth water main replacementd. We will pursue flood mitigation measures to reduce flood risk and increase public safety, while minimizing flood insurance costs to the community.b.2 Budget the annual funding contribution for facility expansion needs as identified in the Facilities Master Plan.Complete the Moraine Restroom remodel and ADA accessibility upgradeb.3 Complete 15 of 32 needed Building Condition Assessements.Retrofit LED lighting at the new Fleet service center.Implement the Town Hall Variable Refrigerant Flow Phase 1 project to replace aging air conditioning units.d.1 Pursue grant, sales tax and user fee funding for private and/or public flood mitigation projects.d.2 Pursue implementation of a Stormwater Utility through adoption of the Stormwater Master Plan, a stormwater ordinance and an Intergovernmental agreement with Larimer County (pending TB approval).d.3 Hire a Stormwater Engineer and support staff to manage the Stormwater Utility (pending TB approval).Implement neighborhood stormwater projects per the master plan (pending TB approval). e. We will collaborate with community stakeholders to update our adopted transportation, drainage, and parking design standards and construction policies in the Development Code by 2025. e.1 Establish a timeline to update the street, drainage and parking standards contained in the Estes Valley Development Code.e.2 Develop a funding strategy and timeline to complete a Multimodal Transportation Master Plan.1. We value broad collaboration in providing exceptional guest services, including, but limited to working with organizations such as Visit Estes Park, the Economic Development Corporation, Chamber of Commerce and the National Park Service.a. Provide events and services that attract visitors to Town in the winter and shoulder seasons.7.1 Develop a strategic plan for the Visitor Center, in collaboration with Visit Estes Park. 2. We strive to balance the impacts of visitation with the needs and quality of life of our residents.3. We make data driven decisions in serving our guests.4. As a destination community, we consider our guests as stakeholders in the Town, along with our residents.6. The Town provides a high level of customer service to our guests.7. We should align our guest strategies with the strategies of Visit Estes Park.8. We should balance the events we have in Town to be compatible with the character of Estes Park41. We will promote polices that encourage environmental stewardship7.a Establish a data-driven plan to guide future expansion of electric vehicles, charging stations and related maintenance equipment as grant funding opportunities coincide with Town needs.Install four dual-stall fast-charging electric vehicle stations at the Visitor CenterPublic Safety, Health and Environment - Estes Park is a safe place to live, work, and visit within our extraordinary natural environmentExceptional Guest Services - We are a preferred Colorado mountain destination providing an exceptional guest experience.3 2. We are committed to safeguarding the lives and property of the people we serve and we believe in reducing crime and disorder,1.a . Modify codes and regulations to support alternative and distributive energy, including micro-gridsDesign and install Phase 3 of the security camera system at the Event Center3. We value the importance of maintaining a local emergency communication center to serve the residents and guests of the Estes Valley2.a Integrate security camera systems in Town Hall, Visitor Center, Events Complex and Museum2.c.1 Hire one patrol sergeant.4. We strive to enhance the safety of emergency responders in non emergency and critical situations2.b Evaluate and meet the sworn officer and dispatch staffing needs of the Police Department.2.d.1 Hire one additional dispatcher.5. We support the County-wide Wasteshed Plan and will remain active partners with Larimer County in its implementation.2.c Increase sworn officers to a total of 28 by 20251.1 Update the 2007 Wildlife Impact Study.6. We believe in and support restorative practices as a way to build and repair relationships, as well as increase understanding about the impact of crime in the Estes Park Community. (run this by Judge and prosecutor for comment)2.d Increase dispatch staff to 12 by 2025a.1 Complete the ADA Transition Plan.Replace the Town Hall elevator in compliance with ADA7. We make data-driven decisions to improve and protect the quality of the environment in the Town.8.1 Seek funding for environmental design and planning for wildfire mitigation and safety.a. We will inventory and resolve non-conformities with the Americans with Disabilities Act in 5 of our 32 public-facing buildings by 2025.8. We will train and prepare for responding to community emergencies1. Complete the process improvements in the Building Division.1. We support a family-friendly community and strive to be a family-friendly employer.a. Develop a master plan for Town Parks and Open Space, in cooperation with the Recreation District and Estes Valley Land Trust.1. Through a public process, complete the revision of the Comprehensive Plan. New picnic pavillion at the Parking Structure.2. We will pursue land-banking opportunities as they align with workforce housing guidelines and childcare needs.b Specify the additional equipment, personnel and space needed to deliver and maintain high-quality landscaping as required by new capital projects.2. Provide policy direction on the Town's role regarding housing issues and childcare. (Hold for after June 11th discussions of the board)Replace irrigation system along the east end of the Riverwalk.3. We will target ongoing funding at growing the community's infant and toddler childcare capacity. c. Improve the durability, functionality, and efficiency of public park infrastructure. Overhaul outdated and aging landcaping in Children's Park, Stanley Historic District, Riverwalk, Parking Structure picnic area and Weist Park by 2025.3. Continue accelerated updates to the Development Code.d. Establish a 5% fund balance reserve to fund one-time investments in workforce housing and childcare. b.1 Adopt a policy on the level of landscape intensity for Town propertiese. Prioritize EVDC amendments on Community Development Master List that impact housing.b.2 Pursue General Fund or grant funds for expansion of the Town's greenhouse.f. Incentivize Downtown Housing.c.1 Refresh landscaping along the Riverwalk.g. Participate in County Strategic Plan childcare capacity team.c.2 Replace the gravel path in Bond Park with a hard surface and install buried concrete anchors to secure the temporary stage.4 Review the landscape requirements in the Development Code.5. Establish workforce housing guidelines.6. Participate in workforce housing strategic planning effort.7. Increase ongoing support for Utility Tap Subsidies to $50,000.8. Work with 3rd party to develop Fish Hatchery property.9. Re-evaluate Dry Gulch property for less-dense housing.10. Convene leaders of local childcare capacity efforts.11. Develop childcare funding policy.f12. Establish a capital grant pool to incentivize new infant/toddler childcare capacity.13. Create a list of Town-owned property suitable for childcare facilities.Outstanding Community Services - Estes Park is an exceptionally vibrant, diverse, inclusive and active mountain community in which to live, work and play, with housing available for all segments in our community.5 1. We will maintain a well-trained and educated Town Staff4.a. We will conduct a citizen survey biennially in even years to measure our performance and citizen preferencesPurchase current Water Division facility from the Utilities Department.2. We will provide the resources necessary to keep up with new staffing and services. We will match service levels with the resources available to deliver them.5.a We will conduct customer service training for all Town staff.Remodel current Water Division facility to accommodate Fleet Division.1. We will assess residents' sentiments on the impacts of tourism on quality of life within Estes ParkDesign new Water Division facility at 1360 Brook Drive.3. Membership of our Boards and Commissions should reflect the demographic diversity of the community.Construct new museum collections/research facility upon completion of fundraising efforts by the Estes Park Museum Friends and Foundation.2. The Board will discuss the Human Resources Strategic Plan and give direction on its implementation4. We strive to gain meaningful input from our residents and visitors on the issues that affect them.4.a.1 We will conduct a citizen survey. 5. We prioritize and support a culture of customer service throughout the organization.4.2. Pursue a new online engagement platform that furthers our transparency efforts and makes it convenient for stakeholders to review information on projects and issues and provide feedback to the elected officials and staff.6. We support a culture continuous improvement in our service delivery.4.3 Develop and adopt a comprehensive community engagement policy.1. We will continue to develop connectivity of trails in the Estes Valley in partnership with other entities, implementing the priorities in the Estes Valley Master Trails Plan.a. Street rehabilitation efforts will result in an average Pavement Condition Index of 73 or greater for the Town street network by 20241.1 Pursue funding opportunities for construction of the Fall River Trail and safe walking and biking routes to schoolsConstruct a roundabout at the intersection of U.S.36 and Community Drive.b. Explore potential for local and regional year-round transit services1.2 Update the Estes Valley Master Trails plans to include missing gaps and new trails on the Town-maintained network. Partner with CDOT on the installation of a roundabout at the intersection of US34/MacGregor.2. We will continue to reduce traffic congestion and improve traffic safety throughout the Town1.3 Expand the U.S. 36/Community Drive roundabout project to include a multi-use path along the south side of U.S. 36 between Fourth Street and Community Drive and a second westbound traffic lane.Implement and install downtown wayfinding signage (Phase 2)Construct the already-designed 2020 segment of the Fall River Trail.3. We will work to improve access to and information about the Town's parking and transportation options2.1 Pursue grant funding for the design, environmental clearance and construction of the Moraine Avenue Multimodal Improvements Design and build the Safe Routes to Schools trail improvements along Graves Avenue.2.2 Commission a transportation plan for U.S. 34 between Wonderview Avenue and Steamer Drive, to include pedestrian, shuttle and general traffic accomodations, and options for direct access from U.S. 34 to the parking structure.4. We will make strategic, data-driven investments in technology that promotes the financial and environmental sustainability of the Town's parking and transportation assets. Design, bid and construct projects to deliver chip seal, crack seal, overlay, patching, major rehabilitation (Cleave Street interim improvements), and parking lot improvements.3.1 Initiate Phase 2 of the Downtown Parking Management Plan (DPMP).5. We will identify and leverage local, regional and national partnerships that strengthen and extend the Town's parking and transportation system.3.2 Conduct a community and data-driven process to identify options for the Town Board to consider for the Downtown Parking Management Plan Phase 3 implementation.3.3 Improve and enhance the parking and transportation information that is provided online, and introduce additional communication tools (e.g., mobile application, text for information system) to connect locals and guests with parking and transportation information.67Transportation - We have safe, efficient and well maintained multi-modal transportation systems for pedestrians, cyclists, vehicles and transit.Governmental Services and Internal Support - We will provide high-quality, reliable basic municipal services for the benefit of our citizens, guests, and employees, while being good stewards of public resources 3.4 Create a Parking & Transit Annual Report.Capital improvements fo Phase 2 of the Downtown Parking Management Plan4.2 Develop a funding strategy and timeline to complete a Multimodal Transportation Master Plan.7. We will consider the potential impacts of technology changes, including autonomous vehicles, in all transportation planning5.1 Collaborate with Rocky Mountain National Park to identify locations, funding strategy, and installation schedule for new variable message signs.5.2 Extend the regular service season and operational hours of Estes Transit to align with the Rocky Mountain National Park Hiker shuttle. 8. We support having a multimodel transportation network that allows community members and guests to get to their desired destinations within the Town of Estes Park and the National Park via walking, biking, transit or private vehicle.5.3 Implement the Green Route ("Express Route") to better serve guests and employees, and to encourage increased utilization of both the Town's parking structure and Events Complex parking lot.Amend Bureau of Reclamation Special Use Permit and install electric gates at the Parking Structure to accommodate shuttle service8.1 Explore interest in bringing the concept of a Rural Transportation Authority (RTA) or similar concept (e.g., Transportation Management Authority) to the Town Board in 2020.Complete acquisition of second electric trolley1 Continue efforts to obtain ownership of the Parking Structure property from the Bureau of Reclamation.2. The Board will discuss its philosophy on building capacity for vehicles versus limiting access and providing alternatives in our parking and transportation infrastructure.1. Financial decisions for capital projects should be data-driven.1.Update purchasing policies2. Establish a grant matching fund.3. Develop and adopt an annexation policy4. Develop and adopt a policy on acquistion, retention and disposal of real property.Town Financial Health - We maintain a strong and sustainable financial condition, balancing expenditures with available revenues, including adequate cash reserves for future needs and unanticipated emergencies.8